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Ibis Birmingham New Street Station Hotel

Property class: 3

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Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Property entrance
Reception
Lobby lounge
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
  • Place, O2 Academy Birmingham
    ‪3 min walk‬
  • Place, Bullring & Grand Central
    ‪4 min walk‬
  • Place, Broad Street
    ‪12 min walk‬
  • Airport, Birmingham (BHX)
    ‪19 min drive‬

Room options

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Double Room, 1 Double Bed

8.0 out of 10
Very good
(78 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, 2 Twin Beds

7.6 out of 10
Good
(28 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Birmingham

Located in Birmingham City Centre, Ibis Birmingham New Street Station Hotel is within a 10-minute walk of popular sights such as O2 Academy Birmingham and Bullring & Grand Central. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a conference center.

What's nearby

  • O2 Academy Birmingham - 3 min walk - 0.2 miles
  • Bullring & Grand Central - 4 min walk - 0.3 miles
  • Broad Street - 12 min walk - 0.7 miles
  • Symphony Hall - 12 min walk - 0.7 miles
  • International Convention Centre - 14 min walk - 0.8 miles

Getting around

  • Birmingham New Street Station - 4 min walk
  • Grand Central Tram Stop - 8 min walk
  • Birmingham Airport (BHX) - 30 min drive

Restaurants

  • ‪Peach Garden 桃苑 - ‬1 min walk
  • ‪Chung Ying - ‬1 min walk
  • ‪Look in 樂意 - ‬1 min walk
  • ‪Malaysian Delight - ‬1 min walk
  • ‪The Sly Old Fox - ‬1 min walk

About this property

Ibis Birmingham New Street Station Hotel

Ibis Birmingham New Street Station Hotel features free WiFi in public areas, a conference center, and laundry facilities. Self parking is offered for GBP 15 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a TV in a common area, a water dispenser, and a banquet hall.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, fans, and phones are other standard amenities. Housekeeping is available on request.

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ibis budget Birmingham Centre
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  • Free WiFi
  • Air conditioning
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7.4 out of 10, Good, 1,352 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 12 to 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Conference center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in shower (26 inches high)
  • Grab bar near toilet (28 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 to 12 per person
  • Covered self parking fee: GBP 15 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Are free cancellation options available at Ibis Birmingham New Street Station Hotel?

Ibis Birmingham New Street Station Hotel offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Ibis Birmingham New Street Station Hotel?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Ibis Birmingham New Street Station Hotel on May 10, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Ibis Birmingham New Street Station Hotel?

This hotel is situated in Birmingham City Centre within a short 7-minute walk of Bullring & Grand Central and also 14 minutes on foot from Broad Street. You'll also find Utilita Arena Birmingham and Villa Park within a short drive.

Will I be able to park at Ibis Birmingham New Street Station Hotel?

Yes, secured parking is offered for GBP 15 per night. Wheelchair-accessible parking is also available for guests.

Does Ibis Birmingham New Street Station Hotel include a casino at the property?

No, Ibis Birmingham New Street Station Hotel doesn't have a casino.

Will I find an indoor pool at Ibis Birmingham New Street Station Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Ibis Birmingham New Street Station Hotel?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a 24-hour front desk at this hotel.

Are there hot tubs at Ibis Birmingham New Street Station Hotel?

No, there isn't a spa tub at this hotel.

Does Ibis Birmingham New Street Station Hotel have a restaurant with a breakfast menu?

Yes, Ibis Birmingham New Street Station Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ibis Birmingham New Street Station Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ibis Birmingham New Street Station Hotel for a fee of GBP 10 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Ibis Birmingham New Street Station Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Ibis Birmingham New Street Station Hotel?

The closest major airport to Ibis Birmingham New Street Station Hotel is Birmingham Airport (BHX), which is 9.4 mi away (30 minutes by car). Another top airport is Coventry (CVT), which is around 18.7 mi away.

Can I book a room with a balcony at Ibis Birmingham New Street Station Hotel?

No, there aren't any guestrooms at Ibis Birmingham New Street Station Hotel that offer a balcony.

Ibis Birmingham New Street Station Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Philip

Stayed 1 night in Jan 2026

10/10 Excellent

Kirsty

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2026

8/10 Good

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Delvin

Stayed 1 night in Dec 2025

4/10 Poor

Riz

Stayed 1 night in Dec 2025

10/10 Excellent

Shamin

Stayed 1 night in Dec 2025

8/10 Good

Beth

Stayed 1 night in Dec 2025

4/10 Poor

Peter

Business traveler
Disliked: Staff & service
Not impressed. Great central location but rooms very small and basic. Arrived an hour early than 3pm check-in, asked if I could check in early and they confirmed that there would be a charge, I said ok, and they said no rooms were ready. They didn't check me in ready for 3pm, so I waited and at 3pm there was then a massive queue of people checking in. Not sensible.
Stayed 1 night in Dec 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The staff were fantastic Parking great Location super easy access to all areas Beds were uncomfortable and the pillows were horrendous. We askwd for a swcond one and that was as flat and uncomfortable as the first one We were on the 1st floor and the noise from outside was loud. The room does NOT have aircon and the room was seriously warm and stuffy. Double windows outside one on a guide so little airflow. Breakfast was good
Stayed 2 nights in Dec 2025

4/10 Poor

Dr Jacqui

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room very dark, one hard chair. Asked for a street view, got the back wall of the building.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Room is dated
Stayed 1 night in Dec 2025

6/10 Okay

Linda

The receptionist was friendly though difficult to understand. I didn’t actually need photo ID, though had been told I did. Had to tell the person next door to turn off TV at 1.30am, could hear everything through the wall. Space in the room fine, I’ll give 3.5 on trip advisor
Stayed 1 night in Dec 2025

10/10 Excellent

Jacqui

Traveled with family
Basic but clean, did the job.
Stayed 1 night in Dec 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service, amenities
Happy with room however shower and bathroom small
Stayed 2 nights in Dec 2025

4/10 Poor

Julie

Traveled with group
Liked: Cleanliness
Booked a twin room but they only had double rooms left. Room was small but clean
Stayed 1 night in Nov 2025

6/10 Okay

Mary-Beth

Traveled with group
Liked: Staff & service
Disliked: Room comfort
The staff did the best with what they had - their service was very good, it's just that the hotel is BORDERLINE acceptable.
Stayed 4 nights in Nov 2025

6/10 Okay

Sara

Traveled with group
Liked: Cleanliness, staff & service
Booked a twin room well in advance only to be told when we arrived that they had no twin rooms! Hung around for 20 mins and someone in management miraculously found us a twin room. Very strange and a bit annoyjng
Stayed 1 night in Nov 2025

10/10 Excellent

CAROL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly team Nice hotel, good location Great stay
Stayed 2 nights in Nov 2025

8/10 Good

Clair

Stayed 1 night in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful, main bar/reception area was nice, bar was reasonably priced. (We didn't have breakfast as part of our stay). We were able to park on site in the underground car park - which has maybe 15 spaces and is quite small to manoeuvre within. Bed was comfortable and linens/towels were clean. Room was on the small side but it had everything we needed and the shower had good water flow. The downside to staying on a Friday night was that there were several music venues/nightclubs on the nearby street, and one had speakers outside (not sure why as it was heavily raining all evening/night and about 7 degrees C). Whilst not exceptionally loud it could be heard from our room until 2.30am so our sleep was not great. Not the hotels fault and they had placed us in a room as far from the source as possible. Location was good, very close to the Bullring Centre and main New Street shopping and a short walk to the canal areas.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 2 nights in Nov 2025

8/10 Good

Lucy, Madison Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

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