Hyatt Place West Palm Beach/Downtown

3.5 star property
Art Deco hotel with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hyatt Place West Palm Beach/Downtown

Lobby
Lobby
Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Clematis Street
    ‪11 min walk‬
  • Place, Palm Beach County Convention Center
    ‪1 min drive‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(68 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds High Floor

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Hyatt Place West Palm Beach/Downtown is within a 10-minute walk of popular sights such as CityPlace and Palm Beach County Convention Center. This 165-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CityPlace - 4 min walk - 0.3 miles
  • Kravis Center For The Performing Arts - 10 min walk - 0.6 miles
  • Clematis Street - 11 min walk - 0.6 miles
  • Palm Beach County Convention Center - 1 min drive - 0.7 miles
  • Port of Palm Beach - 9 min drive - 4.9 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪True Food Kitchen - ‬8 min walk
  • ‪Barrio - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪RH Rooftop Restaurant - ‬6 min walk

About this property

Hyatt Place West Palm Beach/Downtown

Art Deco hotel with free breakfast and a 24-hour fitness center
Renovated in 2022, Hyatt Place West Palm Beach/Downtown offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a microwave in a common area, and a computer station.
42-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include dining areas, sitting areas, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 200 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 21 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Frequently asked questions

Is free cancellation available at Hyatt Place West Palm Beach/Downtown?

Hyatt Place West Palm Beach/Downtown offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see close to Hyatt Place West Palm Beach/Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of CityPlace and Clematis Street. You'll also find Kravis Center For The Performing Arts and Norton Museum of Art less than a mile away.

Is parking available on site at Hyatt Place West Palm Beach/Downtown?

Yes, covered parking is offered for USD 30.00 per day with in/out privileges. Accessible parking and bicycle parking are also available.

Does Hyatt Place West Palm Beach/Downtown include a casino on the premises?

No, Hyatt Place West Palm Beach/Downtown doesn't have a casino.

Will I find an indoor pool at Hyatt Place West Palm Beach/Downtown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place West Palm Beach/Downtown?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a nature reserve.

Are there hot tubs at Hyatt Place West Palm Beach/Downtown?

No, there isn't a spa tub at this hotel.

Does Hyatt Place West Palm Beach/Downtown have a restaurant with a breakfast menu?

Yes, Hyatt Place West Palm Beach/Downtown serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place West Palm Beach/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Place West Palm Beach/Downtown for a fee of USD 100 per pet, per stay.

Does Hyatt Place West Palm Beach/Downtown have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hyatt Place West Palm Beach/Downtown?

The closest major airport to Hyatt Place West Palm Beach/Downtown is Palm Beach Intl. Airport (PBI), which is 3.6 mi away (7 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Are there rooms with balconies at Hyatt Place West Palm Beach/Downtown?

No, at Hyatt Place West Palm Beach/Downtown, there aren't any guestrooms that list a balcony.

Does Hyatt Place West Palm Beach/Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Place West Palm Beach/Downtown.

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1006 reviews
Rating 8 - Good. 204 out of 1006 reviews
Rating 6 - Okay. 93 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 50 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is fabulous, just a few blocks to City Place and Kravitz Center. The room was large and clean. The rooms were updated with plenty of charges for tech. The only drawback was they did not supply bottles of water in the rooms so if you wanted water, you had to go to the lobby. Also, I did not realize till after I checked, and it does not have anso if you wanted water, you had to go to the lobby. Also, I did not realize till after I checked and it does not have a pool. The stay did include breakfast, which was nice, but there wasn’t a lot of seating. Other than that I would highly recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Marlena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out the experience was great! Clean rooms, attentive staff, and good amenities!
Stayed 3 nights in Aug 2025

10/10 Excellent

JOLYN, HILTON HEAD ISLAND

Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast, staff and amenities
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful, room was cozy. Staff was super friendly. The A/C in the room was noisy, had a wind sound constantly, no I did not complain because it was a 1 night stay and I was tired.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

DAVID Eufragio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Jul 2025

8/10 Good

Chantale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property however there was a power outage when I arrived and I waited in the lobby for over three hours before the power came back on.
Stayed 1 night in Jul 2025

10/10 Excellent

marcelo

Stayed 1 night in Jul 2025

6/10 Okay

Davon

Liked: Staff & service
The deceptive advertising of the pool is unacceptable. The hotel’s condition has an unpleasant smell emanating from the elevators upon reaching the third floor is a significant drawback. Numerous improvements could be made to enhance the overall experience. I am deeply disappointed to have paid for this accommodation, as I could have obtained a more favorable deal through Airbnb or another hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looooved this place during the off season they are so unbelievably accommodating, so dont expect it during peak but they really helped me out when I stayed. Early check in late check out I had a late flight the next day. The whole staff is wonderful
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Central location, close to beach and restaurant strip. Also, clean witha friendly staff, including at the bar.
Stayed 1 night in Jul 2025

10/10 Excellent

Albert

Stayed 1 night in Jul 2025

10/10 Excellent

Lisandra

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Wonderful breakfast great staff!
Stayed 2 nights in Jul 2025

8/10 Good

Juan C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Didn’t like that parking was not included , the staff was kind of helpful but not really
Stayed 4 nights in Jul 2025

10/10 Excellent

Charlee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member we encountered was pleasant and helpful. The room was clean and spacious with a sitting area that was comfortable and a nice extra. The beds were comfortable and the shower was maybe the best we’ve had in any hotel. The breakfast offered ample variety that was tasty. Inside parking was a great feature. Great location for walking and quick access to I-95 and other major thoroughfares.
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
5 days. No room cleaning service. No beds made. No clean towels. Ac was broken and didn't get a new room until day 3. Had to pack and unpack again for a different for. Took my own trash out to the big dumpster in the hot parking garage myself every day. I even Mentone to the front desk and she just directed me to the dumpster. I have zero problems picking up after myself. I came here to get a break after my husband's death but i ended up just taking care of everything myself anyway. Not worth the $1068 I paid.
Stayed 4 nights in Jul 2025

6/10 Okay

Maria D, Winter Garden

Traveled with family
Liked: Cleanliness
The personnel who processed our check in at around 9:45 pm was very unfriendly and seemed lazy to greet the guests. They should clean their bathroom and wash their bedsheets well.
Stayed 1 night in Jul 2025

8/10 Good

Janale

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

amaury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property walking distance to a lot of things
Stayed 1 night in Jul 2025

8/10 Good

Jose Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

We had a good experience and the service was exceptional. The the room was clean, however there was a bit of a smell in the area of the refrigerator, but not enough to deterr us from staying there again. It's location and parking was absolutely convenient, and again, the service was amazing....the front desk staff was super friendly and professional.
Stayed 1 night in Jul 2025