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Hyatt Place West Palm Beach/Downtown

3.5 star property

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Photo gallery for Hyatt Place West Palm Beach/Downtown

Free daily buffet breakfast
Dining
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Room, 2 Queen Beds High Floor | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
295 Lakeview Avenue, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪4 min walk‬
  • Place, Palm Beach County Convention Center
    ‪9 min walk‬
  • Place, Clematis Street
    ‪9 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for King Room - Disability Access

Premium bedding, in-room safe, desk, laptop workspace

King Room - Disability Access

  • Sleeps 4
  • Free WiFi

Accessible King Bed/roll-in Shower (with Sofa Bed)

  • Sleeps 4
  • Free WiFi

Accessible Two Queen Beds/roll-in Shower (with Sofa Bed)

  • Sleeps 6
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(73 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds High Floor

Room, 2 Queen Beds High Floor | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds High Floor

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Hyatt Place West Palm Beach/Downtown is within a 10-minute walk of popular sights such as CityPlace and Palm Beach County Convention Center. This 165-room, 3.5-star hotel welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Palm Beach Atlantic University - 2 min walk - 0.1 miles
  • CityPlace - 4 min walk - 0.3 miles
  • Palm Beach County Convention Center - 9 min walk - 0.5 miles
  • Clematis Street - 9 min walk - 0.5 miles
  • Kravis Center For The Performing Arts - 10 min walk - 0.6 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 15 min walk
  • Palm Beach Intl. Airport (PBI) - 7 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬8 min walk
  • ‪Il Bellagio - ‬9 min walk
  • ‪Eataly - ‬9 min walk
  • ‪Estiatorio Milos - ‬3 min walk
  • ‪True Food Kitchen - ‬8 min walk

About this property

Hyatt Place West Palm Beach/Downtown

Renovated in 2022, Hyatt Place West Palm Beach/Downtown offers a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 30.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a microwave in a common area, and a computer station.
42-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other amenities include dining areas, sitting areas, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 2,600 square feet of conference space
  • 4 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per pet, per stay (maximum USD 200 per stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 21 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Beach/Downtown
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place Beach/Downtown Hotel West Palm
Hyatt Place West Palm Beach/Downtown
Hyatt West Palm West Palm
Hyatt Place West Palm Beach/Downtown Hotel
Hyatt Place West Palm Beach/Downtown West Palm Beach
Hyatt Place West Palm Beach/Downtown Hotel West Palm Beach

Frequently asked questions

Is free cancellation available at Hyatt Place West Palm Beach/Downtown?

Hyatt Place West Palm Beach/Downtown offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Hyatt Place West Palm Beach/Downtown?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place West Palm Beach/Downtown on Jun 4, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hyatt Place West Palm Beach/Downtown?

This hotel is situated in Downtown West Palm Beach within a short 9-minute walk of Clematis Street and also 19 minutes on foot from Worth Avenue. You'll also find CityPlace and Kravis Center For The Performing Arts less than a mile away.

Will I be able to park at Hyatt Place West Palm Beach/Downtown?

Yes, covered parking is offered for USD 30 per day with in/out privileges. Wheelchair-accessible van parking and bicycle parking are also available.

Does Hyatt Place West Palm Beach/Downtown include a casino on the premises?

No, Hyatt Place West Palm Beach/Downtown doesn't have a casino.

Will I find an indoor pool at Hyatt Place West Palm Beach/Downtown?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hyatt Place West Palm Beach/Downtown?

Couples staying at this hotel will appreciate amenities like premium bedding and free wired internet as well as a restaurant.

Does Hyatt Place West Palm Beach/Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hyatt Place West Palm Beach/Downtown have a restaurant with a breakfast menu?

Yes, Hyatt Place West Palm Beach/Downtown serves free buffet breakfast each morning from its restaurant.

Will Hyatt Place West Palm Beach/Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Place West Palm Beach/Downtown for a fee of USD 100 per pet, per stay.

Does Hyatt Place West Palm Beach/Downtown have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hyatt Place West Palm Beach/Downtown?

The closest major airport to Hyatt Place West Palm Beach/Downtown is Palm Beach Intl. Airport (PBI), which is 3.6 mi away (7 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Can I book a room with a balcony at Hyatt Place West Palm Beach/Downtown?

No, you won't find guestrooms with balconies at Hyatt Place West Palm Beach/Downtown.

Does Hyatt Place West Palm Beach/Downtown have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hyatt Place West Palm Beach/Downtown.

Hyatt Place West Palm Beach/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 37 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Louis

Liked: Cleanliness, staff & service
The building was clean, but stilted. It felt like a $200 room instead of a $350 room. The breakfast buffet is a good enough fast get away type place.
Stayed 1 night in Feb 2026

10/10 Excellent

William, Alexandria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel bar
Stayed 4 nights in Feb 2026

4/10 Poor

Osvaldo

Liked: Cleanliness
Check-in process was frustrating. Room was noisy, from street noise. Expensive.
Stayed 1 night in Feb 2026

2/10 Terrible

Amanda

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The staff was not very friendly, lied to me multiple times, evening manager was rude.so was the front desk. Room had no privacy, loud you hear every beep of the elevator and every person in the hall and every car on the road. Elevator would stop at every floor even if no one was there waiting so it was a very long wait everytime. Bathroom door didn’t close properly or lock, you could see someone sitting on toilet with door closed they sent maintenance and he said there’s no way to fix it. I requested another room, one without barn door. They said no. Hand towel had makeup on it, Toilet stopped working, maintenance fixed that.they said they can give me a normal room without barn door next day so I agreed, they gave me a new room that was exactly the same, with same issue but even worse as it not only had a crack you can see through and it didn’t lock but it wouldn’t stay closed most of the time. I had others staying with me and we literally had to go down stairs to lobby for privacy using bathroom. I would change in the bathroom, shut the door and it would roll open several inches moments later while I was changing. Staff at front desk were very rude about the whole situation as was the evening manager. The room overall was subpar for a Hyatt.. sink in the room had terrible caulking job looking like a 3 year old had done it, lights didn’t work properly and were difficult to figure out, there was rot in the wood in the bathroom, overall experience was not good at all.
Stayed 2 nights in Feb 2026

10/10 Excellent

Steros

Stayed 1 night in Feb 2026

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2026

6/10 Okay

Abby

Stayed 1 night in Feb 2026

8/10 Good

Steven, Gallatin

Stayed 3 nights in Feb 2026

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice visit
Stayed 3 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jan 2026

2/10 Terrible

Maurice

Traveled with family
Disliked: Cleanliness, staff & service
On February 7,2026, I arrived at the Hyatt Place West Palm Beach downtown location to attend my daughter’s wedding. We were greeted at the front desk and assigned room #319. The bathroom and shower tile grout was dirty. The tile grout below the shower door appeared to have mold and the wallpaper was peeling off the wall. I informed the front desk the following day, I was told that there were no management on duty (weekend), and that the maintenance supervisor would come to inspect the bathroom area (no show). During checkout on February8, 2026, I reiterated my concerns, provided my contact information and was told that management would contact me the next morning. Later in the day on February 9, 2026, I called the Hyatt Place Palm Beach, location and informed the front desk that I had not received a call back from someone in management. I was informed that management had got in late, I was put on hold a few minutes. A female who identified herself as the Assistant General Manager, rudely stated that she had tested and inspected the bathroom (#319) for mold and that there was no mold. She was agitated and the tone of her voice was condescending. I requested to speak with MS Logan, who is listed as the General Manager. She abruptly transferred me to her voice mail. I left my contact information, as of this post I have not been contacted.
Dirty shower floor
Dirty shower floor
shower floor
Dirty bathroom floor
Stayed 2 nights in Feb 2026

10/10 Excellent

christine

Stayed 4 nights in Feb 2026

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was such a great experience ! I stayed after attending a tea party with some of my girls for my birthday and this hotel really sealed the deal ! It was a great location, friendly staff and beautiful room... the front desk attendant Gabriel was so helpful ! Also, don't forget to checkout the delicious breakfast:)
Stayed 1 night in Jan 2026

8/10 Good

Daniela

Stayed 3 nights in Jan 2026

10/10 Excellent

Dolly

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location spacious room
Stayed 1 night in Jan 2026

6/10 Okay

Carlton

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff charged us an additional fee of $50 plus for early check in. That was excessive for a $600 per night. Once I realized the fee, I asked to add my credit card instead of my debit and he told me it was done and it still charged my debit card. Sloppy
Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness
Stayed 1 night in Jan 2026

8/10 Good

Carmine

Stayed 1 night in Jan 2026

8/10 Good

Per

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

10/10 Excellent

Devin

Stayed 1 night in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Maddisen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great area, very walkable
Stayed 3 nights in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

LYNDSI

Stayed 1 night in Jan 2026

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