I lived in Washington for 25 years and always wanted to stay at the Watergate. I reserved a room on Orbitz for about $500 that was supposed to have a balcony and river view. They gave me a room with a construction view and no balcony. Orbitz called and fixed the problem (Thank you!) - the hotel moved me to a musty 5th floor room with a very sad balcony and an even worse view of construction. The new room was also very musty and had a big wet spot on the carpet. I am fairly sure someone before me spilled something the night before ... or worse barfed. They shouldn't have rented the room that night. I was too tired to move again. The lobby is nice, but past that the hotel rooms are not good. The furniture has not been updated since Nixon was president - not in a charming way. If you are interested in the Watergate, visit the bar on the roof for a drink, skip the stay.
The room had a broken granite window ledge. I ordered a river view and I got of view of a construction site. The room was very clean and the bed was very comfortable.
Extremely helpful staff, went above and beyond to make sure we had a great time on the property.
Very relaxing place and love pool, hot tub, and sauna ! Shower and bath tub was nice!
Convenient to Kennedy Center. Very friendly staff.
Air conditioning would not go below 72. Tv remote would not work despite getting a new one. Rooftop bar requires reservations, which we were not told. Upon arrival we were told we could stand. Our group got drinks and stood near the balcony. At that time we were told we had to move for a private party which was not marked. Was very clean and valets were kind and helpful. Would not stay there again.
I must say, the watergate hotel is one the fanciest hotels I’ve ever been to. The minute you walk in, you’re greeted by a professional staff. My room was really beautiful it felt like I was at home. I did not want to leave. If you want to experience a 5 star service, then the watergate hotel is the place to be. Will definitely come back!
The staff was very nice and helpful.
There are no food and beverage options after 10:30 pm on weeknights. Literally can’t even get a prepackaged salad or candy bar. The hotel is in a food desert and you would need to walk many blocks to find a restaurant. Otherwise this is a decent hotel priced as a 4-star hotel.
Stayed overnight after a show at the Kennedy Center. Perfect location.
The property and amenities were OK. The elevator system needs a serious upgrade. Waiting 15-20 mins for the elevator is a problem. When a customer books a room, the expectation is that it will be available on arrival.
The Watergate redesign is phenomenal. The staff was wonderful. Only issue was that they accidentally billed me an extra $312 for parking after already billing me $52 for parking.
Located in Northwest, The Watergate Hotel is within a 10-minute walk of popular sights such as Kennedy Center and Georgetown Waterfront Park. This hotel has 336 rooms and welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.
Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM. This hotel has a restaurant where you can enjoy a bite to eat.
Guests can expect to find free WiFi and 47-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, free local calls, and laptop-compatible safes. Housekeeping is available once per stay.
Guests of The Watergate Hotel enjoy a full-service spa, an indoor pool, and a gym. Valet parking is offered for USD 58.00 per day. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
I lived in Washington for 25 years and always wanted to stay at the Watergate. I reserved a room on Orbitz for about $500 that was supposed to have a balcony and river view. They gave me a room with a construction view and no balcony. Orbitz called and fixed the problem (Thank you!) - the hotel moved me to a musty 5th floor room with a very sad balcony and an even worse view of construction. The new room was also very musty and had a big wet spot on the carpet. I am fairly sure someone before me spilled something the night before ... or worse barfed. They shouldn't have rented the room that night. I was too tired to move again. The lobby is nice, but past that the hotel rooms are not good. The furniture has not been updated since Nixon was president - not in a charming way. If you are interested in the Watergate, visit the bar on the roof for a drink, skip the stay.
Dear John,Thank you for your review, your feedback that you have provided will be addressed with our team and taken into consideration as it is very important to us that we are living up to our standards. We would like to have you stay with us again, if you do decide to give us another chance please reach out to Matthew with our operations team as it would be his pleasure to oversee your reservation. Regards,The Watergate Hotel
The room had a broken granite window ledge. I ordered a river view and I got of view of a construction site. The room was very clean and the bed was very comfortable.
Dear Jeffrey,Thank you for staying with us and for sharing your feedback. We apologize about the view and condition of your room, we are currently in the process of replacing all of our granite countertops. Due to them being all custom made it is quite the project. We do hope to welcome you back in the future. Thank you,The Watergate Hotel
Extremely helpful staff, went above and beyond to make sure we had a great time on the property.
Dear Emily, Thank you for taking the time to leave a review and for staying with us. We are glad that you enjoyed your stay, we will pass along your kind words to our team. We look forward to hosting you again soon. Regards,The Watergate Hotel
Very relaxing place and love pool, hot tub, and sauna ! Shower and bath tub was nice!
Dear Chiaki,Thank you for your review. We are so pleased to hear you decided to stay with us for your visit to DC. Please come back soon, we'd love to have you as a guest again!Regards,The Watergate Hotel
Convenient to Kennedy Center. Very friendly staff.
Thank you for your review. We are so pleased to hear you decided to stay with us during your visit to Kennedy Center. We will be sure to send to the rest of the staff. Please come back soon, we'd love to have you as a guest again!
Air conditioning would not go below 72. Tv remote would not work despite getting a new one. Rooftop bar requires reservations, which we were not told. Upon arrival we were told we could stand. Our group got drinks and stood near the balcony. At that time we were told we had to move for a private party which was not marked. Was very clean and valets were kind and helpful. Would not stay there again.
I must say, the watergate hotel is one the fanciest hotels I’ve ever been to. The minute you walk in, you’re greeted by a professional staff. My room was really beautiful it felt like I was at home. I did not want to leave. If you want to experience a 5 star service, then the watergate hotel is the place to be. Will definitely come back!
Dear Gabriel, We will relay your positive feedback with our team. We are truly thrilled to hear about your fantastic experience at the hotel. Thank you for taking the time to leave a review, and we can't wait to welcome you back in the future!
The staff was very nice and helpful.
Dear Nicole,It was a pleasure to have you as our guest at The Watergate Hotel. We are thrilled to hear you enjoyed your stay. We will be sure to share your wonderful feedback with our team. We cannot wait to welcome you back.Regards,The Watergate Hotel