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Recent guest reviews

Good location, clean and comfortable

After booking I read some of the reviews and quite a few people didn't like the property. Their claims were small beds, elevators not working and poor service. None of this was the case while I was there. The elevators took a minute to figure out as the buttons would normally be inside to press for your floor. But they're on the outside. You press your floor then a light tells you which elevator to go to. A, B, C, D, etc. Its walking distance to all the sites except the Capital and the museums.

Gorgeous property. Would stay there again!

This hotel was centrally located to all the major sites in DC. The staff was friendly and helpful and the rooms were clean. My kids especially enjoyed the breakfast buffet. Would recommend for a family.

Did not have a pool as listed. Very understaffed. Store was not stocked or staffed.

Hotel is great location for walking to sites. Food options all around hotel and for that quick morning coffee, Starbucks is right downstairs. We had a great view of Washington Monument and the bed was very comfy...nice clean hotel

The JW Marriott was exceptionally clean and the staff was very attentive to detail and very welcoming. We visited the hotel’s lounge/bar and the food and drinks were very good. The staff there was also amazing. The only thing I didn’t like was the very high prices in the hotel store but that is to be expected in a hotel so no real worries there. However perhaps listing the prices on items would help.

Very close to National mall

EXCELLENT AS ALWAYS

This property doesn’t really offer free WiFi as indicated by Orbitz. There is free WiFi at hotel lobby, but no free WiFi in guests room unless you book directly through Marriott. So, if you book via Orbitz, you can forget about free WiFi in your room.

This is the second time we stayed and we absolutely love it! So clean, friendly staff and close to a lot of great places! Only wish they had a pool for my 11 ur old daughter!

The hotel was beautiful and a conveniet walk to everything.

Nice view. The room was lacking coffee, coffee cups, robe. Took forever to get guest services to answer phone. $63/night parking is ridiculous Website advertised restaurant but it’s closed. All extremely frustrating. Never recommend

Pennsylvania Avenue NW Washington DC

Hotel highlights

  • Walking distance to National Mall and White House
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Washington D.C., JW Marriott Washington DC is within a 10-minute walk of popular sights such as National Mall and White House. This 777-room, 4-star aparthotel has a restaurant and a bar/lounge, along with a 24-hour gym.


Dining

This aparthotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

Each apartment is air-conditioned and features a sitting area. A 47-inch LCD TV comes with cable channels and Netflix, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a refrigerator, a coffee maker, and free bottled water.


Property features

At JW Marriott Washington DC, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is available for USD 63 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include a business center, express check-in, and express check-out.

Room options

Executive Room, 2 Double Beds, Non Smoking, Executive Level

2 Double Beds | Sleeps 4

Executive Room, 1 King Bed, View, Executive Level (Pennsylvania Avenue View)

1 King Bed | Sleeps 3

Executive Room, 2 Double Beds, View, Executive Level

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Guest reviews for JW Marriott Washington DC

Everyone (28) Couples (8) Family (19)
4
Family

Good location, clean and comfortable

By on Aug 30, 2022

Review comment responded on Aug 30, 2022

Thank you for the rating and notes regarding our clean and comfortable space in a location that can't be beat! We appreciate your business, thank you for choosing the JW Marriott.

5
Everyone

After booking I read some of the reviews and quite a few people didn't like the property. Their claims were small beds, elevators not working and poor service. None of this was the case while I was there. The elevators took a minute to figure out as the buttons would normally be inside to press for your floor. But they're on the outside. You press your floor then a light tells you which elevator to go to. A, B, C, D, etc. Its walking distance to all the sites except the Capital and the museums.

By on Aug 8, 2022

Review comment responded on Oct 12, 2022

Dear Jerome,Thank you so much for the rating and your feedback and insight regarding our elevators. So glad you enjoyed our premier location during your stay, we look forward to welcoming you back to DC!

5
Partner Couples

Gorgeous property. Would stay there again!

By , from Charlotte on Jul 22, 2022

Review comment responded on Jul 22, 2022

Thank you so much for the kind words and rating, we appreciate you and thank you for choosing JW Marriott, Washington DC!

2
Everyone

By on Jul 20, 2022

Review comment responded on Nov 19, 2022

Dear Zhen, Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Thank you,General Manager

3
Everyone

By on May 16, 2022

5
Family with small children

This hotel was centrally located to all the major sites in DC. The staff was friendly and helpful and the rooms were clean. My kids especially enjoyed the breakfast buffet. Would recommend for a family.

By on Apr 27, 2022

Review comment responded on Apr 27, 2022

Thank you so much for the feedback! So glad to hear you and your children enjoyed your stay, our staff and our breakfast options. It was our pleasure to host you.

3
Family

Did not have a pool as listed. Very understaffed. Store was not stocked or staffed.

By on Apr 21, 2022

Review comment responded on May 1, 2022

Dear Karyn, thank you for choosing our hotel and for taking the time to provide your valuable feedback. We apologize for the issues you experienced during your stay, and we appreciate your patience. We encourage you to try us again in the future so we can show you our passion for crafting authentic experiences. Tushaar Agrawal, General Manager

5
Family

Hotel is great location for walking to sites. Food options all around hotel and for that quick morning coffee, Starbucks is right downstairs. We had a great view of Washington Monument and the bed was very comfy...nice clean hotel

By on Dec 28, 2021

5
Family

The JW Marriott was exceptionally clean and the staff was very attentive to detail and very welcoming. We visited the hotel’s lounge/bar and the food and drinks were very good. The staff there was also amazing. The only thing I didn’t like was the very high prices in the hotel store but that is to be expected in a hotel so no real worries there. However perhaps listing the prices on items would help.

By on Dec 6, 2021

5
Everyone

Very close to National mall

By on Nov 28, 2021

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