Room was clean and well maintained. Doormen/Doorwomen were helpful, polite and friendly. Front desk polite, always helpful and willing to take time to answer questions. There were negatives due to Cvid -19 such as no valet service, restaurants closed, etc. Hotel appears to be taking proper precautions due to Covid- 19.
Place was clean but severely under staffed. No concierge, no gift shop, lounge was closed. No coffee machine in the room. Limited room service menu. I could've stayed in a Holiday Inn for that.
Great room and comfortable bed. Corner Bakery outside was heavenly!!
Convenience of location was great with walking distance of scenic areas and convenience stores.
This hotel it’s amazing! I had great time with friends, rooms and everything was great !
Beautiful hotel. Efficient elevators. Cleaning service finally arrived at 4:30. By that time we were back in our rooms resting so we only grabBed some towels. no one at concierge’s when we needed them. Front desk suggested a restaurant that had been closed.
Clean, comfortable, and upscale in a location that cannot be beat! You are literally in walking distance of everything.
Friendly staff, very clean, conveniently located, nice business office.
Location was great! There is a good court around the block and CVS is super close, open 24 hours.
Great hotel, worst and most annoying elevator complex ever.
I cancelled my trip due to health problems and am having a very difficult time getting my money back.. the person in charge of refunds is on leave and they don't know when he will be back
Room was not cleaned up all day. I had to request at the front desk to have the room cleaned after going to dinner at 7pm. Front desk representative also needs to be more courteous, sounded like she was giving me the attitude for placing such a request. Rooms should be cleaned without having the guest request it.
Very professional it reminds me Four Seasons. Hotel
Very nice. Excellent location. Close to monuments.
Located in Downtown Washington D.C., JW Marriott Washington DC is adjacent to National Theatre and within a 5-minute walk of other popular sights like Warner Theatre. This 777-room, 4-star hotel has a restaurant and 2 bars/lounges, along with a 24-hour fitness center.
Enjoy a leisurely bite to eat at Avenue Grill, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.
All 777 air-conditioned rooms feature refrigerators, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 47-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are also standard.
At JW Marriott Washington DC, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 63 per night, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.
Room was clean and well maintained. Doormen/Doorwomen were helpful, polite and friendly. Front desk polite, always helpful and willing to take time to answer questions. There were negatives due to Cvid -19 such as no valet service, restaurants closed, etc. Hotel appears to be taking proper precautions due to Covid- 19.
Place was clean but severely under staffed. No concierge, no gift shop, lounge was closed. No coffee machine in the room. Limited room service menu. I could've stayed in a Holiday Inn for that.
Great room and comfortable bed. Corner Bakery outside was heavenly!!
Convenience of location was great with walking distance of scenic areas and convenience stores.
This hotel it’s amazing! I had great time with friends, rooms and everything was great !
Beautiful hotel. Efficient elevators. Cleaning service finally arrived at 4:30. By that time we were back in our rooms resting so we only grabBed some towels. no one at concierge’s when we needed them. Front desk suggested a restaurant that had been closed.
Clean, comfortable, and upscale in a location that cannot be beat! You are literally in walking distance of everything.
Dear Guest, thank you for choosing JW Marriott Washington, DC, for your visit. We are delighted to learn you enjoyed our convenient location and that we provided you with inspiring, modern luxury during your time in our nation's capital. Our location places world-class landmarks and attractions right at your doorstep. We look forward to welcoming you again on your next visit to the area. Best Regards, Dwayne Skeete, Front Office Manager