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Hilton Crystal City at Washington Reagan National Airport

3.5 out of 5.0

Recent guest reviews

It was exactly what you would. Expect I would stay there again

My check in and check out was fast and the location is convenient. There is a $34 self park fee which I accepted but is definitely pricy compared to other hotels (but thats what you get for convenience and close proximity to DCA)! Overall I was very satisfied with my stay.

everything was good, but some reason there was no hot water

quick efficient check-in. staff was extremely helpful and courteous. room was spacious and clean. bed was very comfortable. breakfast was hot and delicious

We were short on bath linen. The carpet was wet. The room had a wet musty smell. The room was very small. The hotel was undergoing renovations.

Close to what I needed and a decent hotel. I would stay again

This hotel is so close to Reagan National Airport. Their shuttle bus drivers are super friendly and helpful. And best of all, there are several good restaurants within one block of the hotel.

The hotel was great. Still baffled that in this day and age wifi is not free everywhere in the U.S. Other than that, no complaints!!

location is good. near air port. they have free shuttle bus to airport. room was clean, big, comfortable. but room clean service start at 9am, and they knocked each room. it was little noisy. and I heard next room noise. parking fee was $26, buggege store was $20! I didn't know that. so I felt they were expensive.

I had a great stay at this hotel. The room was very clean and the cafe on the lobby level offered very convenient food options. The hotel is about 2 miles from the National Mall. I had great running experiences running to and around the Mall. I also had a great run to the 911 Pentagon Memorial and Arlington National Cemetary.

I was not told that the shuttle was on demand. The information desk at the airport told me to just wait by the hotel pick-up sign and the van would be there in 15-20 minutes. After 1/2 hour I called the hotel and they told me I needed to call for the pick up. I took a cab and the check in clerk was very accommodating and returned the cab fare to me. She promised she would share my experience with the general manager. The hotel staff was very friendly.

This hotel was rennovated since last year. The only thing I have bad to say was that their conference rooms are ONLY cold or hot....no inbetween. They either have the heat on or off. Other than that, it was super! Nice rooms, clean, beds are comfortable and you get two pillows each. YEA!

The staff were friendly. The fitness room and pool facilities were excellent. The location was stellar for my purposes. The room was very clean. The main complaint I have is against the pricing scheme. You have to pay for Wi-Fi, after paying over $150/night. You also have to pay extra for their meager breakfast offerings. However, there are fast-food joints nearby to get your food in the AM and PM.

The room was very attractive, clean and comfortable, as one expects from Hilton. But the water pressure for the shower was weak and the high speed internet access was not complimentary, as I am not a member of their "rewards" club. The staff was great - very helpful and pleasant.

Neeeds Microwave, & refrigator in hotel room. I The maid came in several times doing the morning when check out wasn't until 12 noon, they should check with the front desk first to see who has checked out.

For the price and the location, considering we were only there to sleep it was GREAT! Close to restaurants, walking distance to Metro and a complimentary shuttle to and from Metro, you cant ask for much more! Room was super clean as was the hotel. Would def stay there again, Great value!!

The room was clean, spacious and comfortable. Check-in and check out were fast and easy. You do need to pay to park ($24) and for internet access ($13). The elevators are very fast, so you never have to wait long. The downside of this is constant, low-level noise if you happen to be close to the elevators and have sensitive hearing.

The hotel was close and convenient. The room was fine. No HBO and mandatory $24/day self parking were two downsides.

Awesome! Did a ton of things, hotel staff was great!

The staff from shuttle service drivers and front desk were very pleasant, professional and knowledgeable. Appreciated the high level of customer service displayed by this team.

Guest reviews for Hilton Crystal City at Washington Reagan National Airport

Everyone (6) Couples (20) Business (18) Family (13) Other (9) Friends (6)
5

nice hotel and staff

Everyone

It was exactly what you would. Expect I would stay there again

By , from IN on Sep 5, 2017

5

nice hotel and good location

Everyone

My check in and check out was fast and the location is convenient. There is a $34 self park fee which I accepted but is definitely pricy compared to other hotels (but thats what you get for convenience and close proximity to DCA)! Overall I was very satisfied with my stay.

By on Jul 3, 2017

2

no hot water

Everyone

everything was good, but some reason there was no hot water

By on Nov 2, 2016

5

great hotel, close to reagan airport

Everyone

quick efficient check-in. staff was extremely helpful and courteous. room was spacious and clean. bed was very comfortable. breakfast was hot and delicious

By , from lakebay, WA on Oct 27, 2016

2

facilities attention greatly needed

Everyone

We were short on bath linen. The carpet was wet. The room had a wet musty smell. The room was very small. The hotel was undergoing renovations.

By on Sep 26, 2016

4
Everyone

Close to what I needed and a decent hotel. I would stay again

By on Apr 9, 2016

4

nice layover spot in d.c.

Families

This hotel is so close to Reagan National Airport. Their shuttle bus drivers are super friendly and helpful. And best of all, there are several good restaurants within one block of the hotel.

By on Aug 7, 2015

4

great trip and ideal hotel for family reunion

Families

The hotel was great. Still baffled that in this day and age wifi is not free everywhere in the U.S. Other than that, no complaints!!

By on Jul 14, 2015

5

good

Couples

location is good. near air port. they have free shuttle bus to airport. room was clean, big, comfortable. but room clean service start at 9am, and they knocked each room. it was little noisy. and I heard next room noise. parking fee was $26, buggege store was $20! I didn't know that. so I felt they were expensive.

By on May 15, 2015

5

great place to stay

BusinessTravelers

I had a great stay at this hotel. The room was very clean and the cafe on the lobby level offered very convenient food options. The hotel is about 2 miles from the National Mall. I had great running experiences running to and around the Mall. I also had a great run to the 911 Pentagon Memorial and Arlington National Cemetary.

By on Oct 2, 2014