Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property
Hotel with free airport shuttle, near Arlington National Cemetery

Choose dates to view prices

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Exterior
Cafe
Property amenity
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • National Mall
    ‪2 min drive‬
  • Arlington National Cemetery
    ‪2 min drive‬
  • White House
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min walk‬

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Room options

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(76 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.2 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(129 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Arlington

Located in Crystal City within 2 miles (3 km) of Arlington National Cemetery, Crowne Plaza Crystal City-Washington, D.C. by IHG is within a few miles (5 km) of other popular sights such as National Mall. This 308-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and a free airport shuttle.

What's nearby

  • National Mall - 2 min drive - 1.5 miles
  • Arlington National Cemetery - 2 min drive - 1.3 miles
  • Capital One Arena - 5 min drive - 3.7 miles
  • White House - 5 min drive - 3.4 miles
  • George Washington University - 5 min drive - 3.9 miles

Getting around

  • Crystal City Station - 6 min walk
  • Alexandria Station - 11 min drive
  • Ronald Reagan Washington National Airport (DCA) - 9 min drive

Restaurants

  • ‪Doubletree Lobby Lounge - ‬7 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Ted's Montana Grill - ‬10 min walk
  • ‪15th & Eads - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

Hotel with free airport shuttle, near Arlington National Cemetery
Crowne Plaza Crystal City-Washington, D.C. by IHG features a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 44 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-in, and a terrace.
Guests can expect free WiFi and 43-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Crowne Plaza Crystal City-Washington, D.C. by IHG offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Crystal City-Washington, D.C. by IHG?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Crystal City-Washington, D.C. by IHG on Jul 26, 2025 start from $111.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Crystal City-Washington, D.C. by IHG?

This hotel is situated in Crystal City within a short 14-minute walk of Fashion Center at Pentagon City. You'll also find National Mall and National Museum of African American History and Culture within a short drive.

Is parking available on site at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Yes, secured parking is offered for USD 44 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Crowne Plaza Crystal City-Washington, D.C. by IHG have a casino at the property?

No, Crowne Plaza Crystal City-Washington, D.C. by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Crystal City-Washington, D.C. by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Crowne Plaza Crystal City-Washington, D.C. by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Crystal City-Washington, D.C. by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Crystal City-Washington, D.C. by IHG serves buffet breakfast for a surcharge each morning at Potomac Social Tavern.

Does Crowne Plaza Crystal City-Washington, D.C. by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Crystal City-Washington, D.C. by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Crystal City-Washington, D.C. by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Crowne Plaza Crystal City-Washington, D.C. by IHG?

The closest major airport to Crowne Plaza Crystal City-Washington, D.C. by IHG is Ronald Reagan Washington National Airport (DCA), which is within a mile. Another top airport is College Park, MD (CGS), which is located 16.5 mi away (39-minute drive).

Can I book a room with a balcony at Crowne Plaza Crystal City-Washington, D.C. by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Crystal City-Washington, D.C. by IHG.

Does Crowne Plaza Crystal City-Washington, D.C. by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Crystal City-Washington, D.C. by IHG if you plan to say "I do" during your trip.

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1014 reviews
Rating 8 - Good. 262 out of 1014 reviews
Rating 6 - Okay. 122 out of 1014 reviews
Rating 4 - Poor. 65 out of 1014 reviews
Rating 2 - Terrible. 60 out of 1014 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Crowne Plaza is close to the Metro, with easy access to DC. We enjoyed the Starbucks Coffee and the gym.
Stayed 5 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2025

4/10 Poor

Shawntaya

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities
AC unit periodically got very load. Tub had many repaired chips. Other than those to items room was fine.
Stayed 1 night in Apr 2025

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The desk clerk(s) were friendly and helpful. However, my daughter and I were forced to leave the hotel at 4:00 am due to bed bug(s). My daughter was bitten and her forearm began to swell. The desk clerk on duty was notified and did not offer any remedy other than to let management know about the issue and have the room treated. I am a longtime IHG member. We lost 7 hours of rest/relaxation at this facility. Most favorite time spent was at the Potomac Social Tavern. The bartender and the wait staff were very attentive to our needs. Food was delicious.
Stayed 2 nights in Apr 2025

8/10 Good

Rina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place around an airport
Stayed 2 nights in Mar 2025

10/10 Excellent

Lance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and friendly! Nice to have a restaurant and Starbucks on site. Easy walk to stores and the Metro.
Stayed 2 nights in Apr 2025

6/10 Okay

Cheryl

Disliked: Property conditions & facilities
Poor customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to the airport. Clean and up to date
Stayed 2 nights in Feb 2025

8/10 Good

Maiker

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no shuttle running whatsoever at all between 11pm-midnight to pick me from the airport. Another hotel shuttle was nice enough to drop me off at my hotel. When checkout comes, front desk informed me shuttle service does not begin until 4:30am while my flight depart at 6am. There was no exception whatsoever to send me earlier when I requested it. The current front desk lady was not friendly at all. I would not recommend staying at this hotel if you have an earlier flight and/or late arrival unless you’re ok to Uber.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and quiet stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Easy to the metro and the airport shuttle was a big plus. Very clean and the breakfast was good. Pub had great food.
Stayed 4 nights in Apr 2025

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities

Bad water leak in bathroom

Mentioned the leak to housekeeper but never addressed or resolved.
Stayed 3 nights in Apr 2025

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved and paid for a room with two beds several months ago. When we arrived we were told that all of the rooms with two beds were already taken. We were given a room with one bed and a nasty sofa bed. We are not happy.
Stayed 1 night in Apr 2025

4/10 Poor

Joshua, Draper

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed here 3 years ago and it was great. Has since not been maintained. Not sure if they plan it or are short staffed asked for room to be made up every morning 4 days in a row room was never made up once and had to go to the front desk to get towels each night. Was told by front desk staff each of 4 days somebody would be up and never came.
Stayed 4 nights in Apr 2025

6/10 Okay

Demetria

Stayed 3 nights in Feb 2025

8/10 Good

Jimmie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Like the airport shuttle Breakfast buffet was nice Bathroom too small and no microwave
Stayed 3 nights in Mar 2025

6/10 Okay

marlene

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was overall average, the rooms needs to be updated and rooms can have an update on decor. Lighting and decor was outdated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tabatha, Burkburnett

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Roel

Traveled with group
Staff members are very friendly and helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All Good
Stayed 4 nights in Feb 2025

10/10 Excellent

Daisy, Allen park

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good stay
Stayed 2 nights in Mar 2025