Very nice hotel! Clean and nicely decorated. Sofa bed needed to be cleaned and replaced, as it doesn’t fit the decor of the room.
Amazing place! Clean and nice! The staff was nice too!
The condition of the room is not good and not compatible with crown plaza hotel chain
Nice area
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Nice staff, nice clean room, and nice area.
Super friendly staff. Clean room. Comfortable beds.
X
overpricing parking and charges unnecessary!
We’ve stayed here before. It’s a nice place.
The guy who worked the breakfast was awesome! He memorized what drinks we wanted after the first time and would have them at the table by the time we got through the buffet.
The check in was smooth and quick. I read that the check in time was 3pm. I arrived around 12 noon but was still attended to and given a room. I don't like that the room had an automatic door. It was kinda annoying because i had to wait each time for the door to close before going about my business. Above all, I stayed in a clean and quite room throughout my stay. The check out was a breeze. I had a great time. I definitely recommend this affordable hotel.
The stay at the Crowne Plaza Crystal City was quite pleasant. The hotel is more classical in decor and design compared to more modern hotels. The price was very competitive, being well under the price of other competitors. I did not add any extras to my initial booking as I received better pricing for the room by itself and figured I would discuss my options once I arrived at the hotel. Upon arrival, I declined to take the breakfast option as breakfast was provided as a Starbucks coupon due to COVID precautions still being in place. There is a restaurant in the hotel that I did not eat at but looked like a nice place to have a meal. Parking was $20 per night which was much cheaper that other hotels in the area and DC hotels as well. The price for the hotel and parking confirmed my selection to book this hotel. The area is very quiet and seems to be safe with several people walking or jogging the surrounding streets. The hotel was very clean and comfortable. Every interaction I had with the hotel staff and the cleaning team was very nice and friendly. The receptionist was very helpful with all my questions and really took the time to explain the area and the best ways to get around.
I appreciated the free shuttle to and from DCA. The hotel was located within a 15 minute walk from the Pentagon Mall with lots of food options. Area was loud and next to a highway but I couldn't hear much of that in the room. Convenient location for a stay near the airport but not somewhere I would spend a vacation.
It would be nice to have a map of the area showing restaurant locations. We used navigation apps on our phones, but hard copy maps would be nice.
I liked the convenience to our family member's apartment building. I didn't like the lack of coffee pods in our room. For two people, there was only one regular pod and one decaf.
Everything is good except the air conditioning system. It is too noisy.
Nice property, would stay again if in the area. Thank you.
The hotel is excellent, just that I don’t understand how a user had to pay a considerable amount for using the parking lot
Located in Crystal City within a short walk of Fashion Center at Pentagon City, Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel is within 2 miles (3 km) of Arlington National Cemetery. This 308-room, 3.5-star hotel has a restaurant along with conveniences like free in-room WiFi and a free airport shuttle.
In addition to a restaurant onsite, there is also a gastropub where you can enjoy a drink. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. To-go breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.
All 308 air-conditioned rooms feature coffee makers, free weekday newspapers, and safes. 43-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel features a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 30 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and free newspapers.
Very nice hotel! Clean and nicely decorated. Sofa bed needed to be cleaned and replaced, as it doesn’t fit the decor of the room.
Amazing place! Clean and nice! The staff was nice too!
We really appreciate your feedback.
The condition of the room is not good and not compatible with crown plaza hotel chain
Thank you for your feedback.
Nice area
We appreciate the feedback. Thank you for choosing to stay with us!
None
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Nice staff, nice clean room, and nice area.
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Super friendly staff. Clean room. Comfortable beds.
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X
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overpricing parking and charges unnecessary!
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza CRYSTAL CITY-WASHINGTON, D.C..
We’ve stayed here before. It’s a nice place.
Hello, Thank you for choosing to stay with us. We appreciate the feedback.
Thank you for your feedback. We will work on improvement.