Very nice place. Convenient location if you have a car—not so good if you are on foot.
The property was clean and the staff was friendly! This hotel is in a great location with easy access to many sites.
The room was so very dusty it gave me a cold. The shower cycled between freezing cold and scalding hot unpredictably. Our neighbors woke us up screaming drunk at 3 in the morning. I called the front desk about it, but they continued to yell intermittently till 5 in the morning.
I didn't enjoy my short stay here. The shower faucet came apart while I was showering and I injured my foot trying to get out of the shower because water exploded everywhere. The maintenance tech came in and screwed it in but the water pressure was very low. The bathroom was poorly cleaned, and the bed didn't look spotless. I also had an unpleasant encounter with the bar host and she accused me of not paying for my breakfast. She treated those who look different than me and my partner completely differently than she treated us. We even had to ask for a top for our coffee cup and she put little to no effort into servicing us. I was extremely disappointed because I had a pleasant interaction with the dinner staff the night before. This was completely unacceptable.
Nicest front desk people you’d ever want to encounter.
The view from our room on the eighth floor was amazing. I especially loved the parking garage that didn’t make guests pay extra. Thank you!
Everything was great. We were there for the marathon and we appreciated the hotels support and accommodations for that. Would’ve really appreciated a microwave in the rooms and a normal sized mini fridge w a freezer for our ice packs in the room.
It was pleasant. Not sure if I would stay again due to its location. Definitely affordable.
Convenient location to the city, and well appointed rooms. Staff was super.
Thank you
Staff was wonderful! Very helpful and courteous. Close walking distance to some restaurants, Arlington National Cemetery and the Air Force Memorial. Great shuttle service to the airport.
Nice stay, convenient location
Great views, clean rooms and quiet
it was very clean and staff was very nice!
Arlington National Cemetery is a short stroll from Sheraton Pentagon City Hotel, and other popular attractions like National Mall are within a few miles (5 km). This 416-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour gym and a free airport shuttle.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
Guests can expect WiFi, wired Internet, and LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free weekday newspapers, and video-game consoles are also available. Change of towels is available on request.
Sheraton Pentagon City Hotel features a 24-hour gym, WiFi in public areas, and conference space. If you drive, self parking is USD 32 per night, or you can take advantage of the free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include a business center, a computer station, and express check-in.
Very nice place. Convenient location if you have a car—not so good if you are on foot.
The property was clean and the staff was friendly! This hotel is in a great location with easy access to many sites.
Thank you for sharing your experience with us and with your fellow travelers, James. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.
The room was so very dusty it gave me a cold. The shower cycled between freezing cold and scalding hot unpredictably. Our neighbors woke us up screaming drunk at 3 in the morning. I called the front desk about it, but they continued to yell intermittently till 5 in the morning.
Thank you for sharing your experience from your recent stay, Gregory. Please accept my sincere apologies for the issues you experienced at our property as this is below our standard. We will absolutely be discussing your points of concern with our staff, as it is always of utmost importance to us to ensure that our guests and customers leave the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.
I didn't enjoy my short stay here. The shower faucet came apart while I was showering and I injured my foot trying to get out of the shower because water exploded everywhere. The maintenance tech came in and screwed it in but the water pressure was very low. The bathroom was poorly cleaned, and the bed didn't look spotless. I also had an unpleasant encounter with the bar host and she accused me of not paying for my breakfast. She treated those who look different than me and my partner completely differently than she treated us. We even had to ask for a top for our coffee cup and she put little to no effort into servicing us. I was extremely disappointed because I had a pleasant interaction with the dinner staff the night before. This was completely unacceptable.
We apologize that you did not enjoy your stay with us and the service was not to the standards that we set for our valued guests. I will share your experience with our team to ensure that your engagement with our staff is not the norm. Again, we are terribly sorry and hope that we have another opportunity to provide exceedingly better service than this review.
Nicest front desk people you’d ever want to encounter.
We greatly value your feedback as our guest, Alan, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!
The view from our room on the eighth floor was amazing. I especially loved the parking garage that didn’t make guests pay extra. Thank you!
Thank you for taking the time to share your experience with us, Philip. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
Thank you for taking the time to share your experience with us, David. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!