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Recent guest reviews

I have stayed at multiple Ritz-Carlton locations in the past and I have always loved my stay which is why I chose to stay here while visiting the D.C. area. Unfortunately, the experience here was much different than the Boston, Toronto, and Fort Lauderdale locations. For example, the appearance of the hotel, and it was not as grand as the other locations. It was also much smaller with less amenities (for example no pool). Staff didn’t open doors for you which they did all over the place in the other locations. Overall, I just felt like I was staying at a regular hotel, and not a Ritz-Carlton. I wouldn’t spend the extra money to stay at this location in Arlington again.

Staff and service was good. Pricing was a little high for the size of the room.

Amazing to see the city 🌃 of our nations capital

We had a pleasant stay but this hotel has no pool or outdoor courtyards. The staff was great and breakfast was delicious. Our server was awesome and friendly, wish I could remember the gentleman’s name! I would probably stay again here but during the summer I would definitely pick a hotel with more amenities.

Beautifully elegant property. Staff’s service was excellent.

There was no pool. There was no refrigerator for personal use, just the minibar. Staff was very friendly and the bartender makes an excellent chocolate martini!

Convenient location and the valet staff was really friendly and helpful

The location was perfect. Connected to the mall for easy shopping and very easy access to DC.

Virginia the concierge, made our trip very special. Thank you so much Virginia for your kindness and professionalism.

it is just an excellent one in every aspect. Metro and mall are attached, very nice smelling.

The room was nothing special there was water damage in the bathroom and it was not cleaned properly, the beds should have been 2 queen not full they would not allow a cot for my son so he had to sleep with his sister some bull about the room not big enough, a full is too small for a 15 and 12 year old oh well never trust a 5 star rating I guess

I love the location and all the staff are friendlier to approach with a question. All and all it was a very great hotel. Thanks

Nice place and great location. Staff was great and very helpful. The on site restaurant was not so great, but there are lots of places to eat near by.

Great rate, friendmt staff, great food and great location with direct access to the mall

Very nice hotel with incredibly convenient location to the Washington metro.

It was a great Hotel to stay! It’s close to everything and it’s a safe location

South Hayes Street Arlington VA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour business center

Located in Pentagon City, The Ritz-Carlton, Pentagon City is adjacent to Fashion Center at Pentagon City and within a mile (2 km) of Arlington National Cemetery. This 5-star hotel has 365 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a 24-hour business center. Located centrally in Arlington, it's connected to a shopping center and also close to Pentagon and Birchmere.


Dining

Enjoy a bite to eat at the hotel's fine-dining restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 365 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find WiFi and 55-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include safes, phones, and ironing boards.


Property features

Renovated in 2017, The Ritz-Carlton, Pentagon City offers a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 45 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Deluxe Room, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 3

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Executive Suite, 1 Bedroom, Non Smoking (Club lounge access)

1 Double Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for The Ritz-Carlton, Pentagon City

Everyone (29) Couples (4) Family (9)
3
Family

I have stayed at multiple Ritz-Carlton locations in the past and I have always loved my stay which is why I chose to stay here while visiting the D.C. area. Unfortunately, the experience here was much different than the Boston, Toronto, and Fort Lauderdale locations. For example, the appearance of the hotel, and it was not as grand as the other locations. It was also much smaller with less amenities (for example no pool). Staff didn’t open doors for you which they did all over the place in the other locations. Overall, I just felt like I was staying at a regular hotel, and not a Ritz-Carlton. I wouldn’t spend the extra money to stay at this location in Arlington again.

By on Aug 27, 2021

4
Everyone

By on Jul 21, 2021

5
Friends

Staff and service was good. Pricing was a little high for the size of the room.

By on Jan 12, 2021

5
Partner Couples Family

Amazing to see the city 🌃 of our nations capital

By , from Hope mills, NC on Oct 23, 2020

Review comment responded on Nov 3, 2020

Thank you for taking the time to respond. I am delighted to know that you enjoyed your stay with us. We look forward to you staying with us again in the future.

4
Family

We had a pleasant stay but this hotel has no pool or outdoor courtyards. The staff was great and breakfast was delicious. Our server was awesome and friendly, wish I could remember the gentleman’s name! I would probably stay again here but during the summer I would definitely pick a hotel with more amenities.

By , from Dallad on Oct 8, 2020

Review comment responded on Nov 3, 2020

Thank you for taking the time to respond. I am delighted to know that you enjoyed your stay with us. We look forward to you staying with us again in the future.

3
Everyone

By on Sep 17, 2020

Review comment responded on Nov 3, 2020

Thank you for taking the time to respond. I am delighted to know that you enjoyed your stay with us. We look forward to you staying with us again in the future.

5
Family Family

Beautifully elegant property. Staff’s service was excellent.

By , from Atlanta, GA on Aug 15, 2020

5
Partner Couples Family

There was no pool. There was no refrigerator for personal use, just the minibar. Staff was very friendly and the bartender makes an excellent chocolate martini!

By on Aug 10, 2019

Review comment responded on Aug 12, 2019

Good morning, Thank you for your patronage and your comments. Warmest regards, The Ritz-Carlton, Pentagon City

5
Everyone

Convenient location and the valet staff was really friendly and helpful

By on Jul 5, 2019

Review comment responded on Jul 7, 2019

Good Morning, Thank you for your patronage and feedback. Warmest regards, The Ritz-Carlton, Pentagon City

5
Partner Couples

The location was perfect. Connected to the mall for easy shopping and very easy access to DC.

By , from Bedford, us on Apr 22, 2019

Review comment responded on May 6, 2019

Good day Kish, Thank you for your patronage and comments. Warmest regards, Kimberly Anderson-Felga Director of Leisure Sales

The Ritz-Carlton, Pentagon City

1250 South Hayes Street, Arlington, VA 22202
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