Poor customer service. Had to walk outside to retrieve my own luggage cart while staff simply watched without offering to help.
Nice place
I stayed at the Renaissance so that I could take the shuttle for an early morning flight. Beautiful ambiance, super friendly, polite staff, and the airport shuttle was there exactly when I needed it to be. All in all, a great stay, and very convenient!
The water pressure and shower head were amazing. Room was very clean. Bed was very comfortable. Staff was very friendly and helpful. Airport shuttle A/C didn't work. We simply took a ride share ($10) back to the airport because it was very hot. We would definitely stay here again.
Loved everything
The green space on the roof, the staff was amazing
Everything was great
Hotel was clean, finishes are in great condition. We stayed at the hotel during the pandemic so the main restaurant was closed - but there was a bartender on duty who cheerfully made dining recommendations. Our room was nice and we had everything we needed.
Staff very friendly and accommodating. Rooms were clean and the floor was quiet.
We placed a reservation to stay 3 nights during the July 4th holiday weekend and received a confirmation. After driving 4 hours we arrived at the hotel and noticed that it was dark in the lobby - only to find out that the hotel was closed. This was very disappointing and we had to find another hotel which was more expensive. The Orbitz customer service team was also not helpful in resolving this issue.
Hotel was close to the airport. Everything was nice and clean.
Very nice and clean. Staff was very helpful. Plus they offer shuttles to from/to the airport and Metro station
I like the design of the hotel. And the customer service workers are friendly too.
We should have read the fine print but parking was an additional $37/per day and WIFI was not free and was $12 per day
We booked our stay for 2 adults and 3 children, whom are teens. When we arrived, late after a 3-hour drive with a super early morning ahead of us,, the hotel gave us a room with two double beds and no option for a rollaway or sleeping surface for our third child. The front desk claimed that people put three children in a bed all of the time and I should do the same. While I could do something like that if I had toddlers, there’s no way I’d be able to fit my three teens (one of whom is 6’2” tall) sideways in a double bed. They then offered to book me a second room (that II’d have to pay for)
Located in Crystal City within 2 miles (3 km) of Fashion Center at Pentagon City, Renaissance Arlington Capital View Hotel is within a few miles (5 km) of other popular sights such as Pentagon. This 3.5-star hotel has 300 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and a free airport shuttle.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 11 AM and on weekends from 7 AM to noon.
Guests can expect to find WiFi and 55-inch flat-screen TVs with cable channels and Netflix. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with down comforters ensure a restful night. Coffee makers, free newspapers, and safes are also standard.
Guests of Renaissance Arlington Capital View Hotel enjoy a 24-hour gym, free WiFi in public areas, and conference space. Parking is USD 44 per day (USD 49 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this golf hotel include a business center, express check-in, and express check-out.
Poor customer service. Had to walk outside to retrieve my own luggage cart while staff simply watched without offering to help.
Nice place
I stayed at the Renaissance so that I could take the shuttle for an early morning flight. Beautiful ambiance, super friendly, polite staff, and the airport shuttle was there exactly when I needed it to be. All in all, a great stay, and very convenient!
The water pressure and shower head were amazing. Room was very clean. Bed was very comfortable. Staff was very friendly and helpful. Airport shuttle A/C didn't work. We simply took a ride share ($10) back to the airport because it was very hot. We would definitely stay here again.
Loved everything
The green space on the roof, the staff was amazing
Everything was great
