citizenM Washington DC Capitol

4.0 star property
Central hotel with 2 restaurants connected to a rail/subway station in Washington

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Photo gallery for citizenM Washington DC Capitol

King Room | Premium bedding, pillowtop beds, in-room safe, desk
Creator video
Rooftop terrace
Property amenity
2 restaurants, dinner served, Japanese cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
550 School St SW, Washington, DC, 20024
  • Place, National Air and Space Museum
    ‪6 min walk‬
  • Place, National Mall
    ‪8 min walk‬
  • Place, White House
    ‪3 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

King Room

9.0 out of 10
Wonderful
(578 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Washington

Located in Southwest, citizenM Washington DC Capitol is within a 10-minute walk of popular sights such as National Air and Space Museum and National Mall. This 252-room, 4-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym. It's connected to a rail/subway station in central Washington and also close to Capital One Arena and Washington Monument.

What's nearby

  • National Air and Space Museum - 6 min walk - 0.4 miles
  • National Mall - 8 min walk - 0.4 miles
  • Capital One Arena - 2 min drive - 1.1 miles
  • Washington Monument - 2 min drive - 1.3 miles
  • White House - 3 min drive - 1.8 miles

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 8 min drive
  • Ronald Reagan Washington National Airport (DCA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Hyatt Place Washington DC/National Mall - ‬3 min walk
  • ‪Rice Bar - ‬5 min walk
  • ‪Milk & Honey Cafe - ‬4 min walk

About this property

citizenM Washington DC Capitol

Central hotel with 2 restaurants connected to a rail/subway station in Washington
At citizenM Washington DC Capitol, guests have access to a gym, free WiFi in public areas, and a 24-hour business center. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and express check-in.
Guests can expect free WiFi and 43-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • canteenM - open 24/7
  • Sushi by Bou

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses wind and solar energy, plus eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Washington DC Capitol Hotel
citizenM Washington DC Capitol Washington
citizenM Washington DC Capitol Hotel Washington

Frequently asked questions

Is a free cancellation option available at citizenM Washington DC Capitol?

CitizenM Washington DC Capitol offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at citizenM Washington DC Capitol?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at citizenM Washington DC Capitol on Oct 31, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around citizenM Washington DC Capitol?

This hotel is situated in Southwest within a 10-minute walk of National Mall, Smithsonian Institution, and National Air and Space Museum. You'll also find United States Capitol and International Spy Museum less than a mile away.

Is there parking available at citizenM Washington DC Capitol?

No, there isn't parking available at the hotel.

Does citizenM Washington DC Capitol feature a casino at the property?

No, citizenM Washington DC Capitol doesn't have a casino.

Will I find an indoor pool at citizenM Washington DC Capitol?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at citizenM Washington DC Capitol?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a hydromassage showerhead as well as 2 restaurants.

Are there hot tubs at citizenM Washington DC Capitol?

No, there isn't a spa tub at this hotel.

Does citizenM Washington DC Capitol have a restaurant with a breakfast menu?

Yes, citizenM Washington DC Capitol has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will citizenM Washington DC Capitol allow pets to stay for free?

No, pets aren't allowed at citizenM Washington DC Capitol though service animals are welcome.

Does citizenM Washington DC Capitol have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from citizenM Washington DC Capitol?

The closest major airport to citizenM Washington DC Capitol is Ronald Reagan Washington National Airport (DCA), which is 4.6 mi away (12 minutes by car). Another top airport is College Park, MD (CGS), which is located 13.8 mi away (26-minute drive).

Are there rooms with balconies at citizenM Washington DC Capitol?

No, there aren't any guestrooms with balconies at citizenM Washington DC Capitol.

citizenM Washington DC Capitol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1857 out of 2831 reviews
Rating 8 - Good. 577 out of 2831 reviews
Rating 6 - Okay. 223 out of 2831 reviews
Rating 4 - Poor. 97 out of 2831 reviews
Rating 2 - Terrible. 77 out of 2831 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just needed a place to stay for the night, and this was a great choice. Rooms are compact, as we expected, but clean and have everything needed. We made a reservation for Sushi by Bao, which is in the hotel, so we had a fun dinner experience with great cocktails and a rooftop view after our day of walking around and visiting a nearby museum. We actually ventured to The Wharf the following day for brunch, which was an easy walk from the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Miro

Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Stayed 1 night in Sep 2025

10/10 Excellent

Eva

Stayed 2 nights in Aug 2025

8/10 Good

Patrick, Fredericksburg

Stayed 3 nights in Aug 2025

10/10 Excellent

JUAN, New Delhi

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location…. Lot to improve at the coffee/ bar service
Stayed 4 nights in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible design and staff…

Had a wonderful stay at CitizenM. Everyone is super friendly and I love the design of the hotel and the rooms. This location is very convenient to the metro station (L’Enfant) and I bought a pass online and took metro from Dulles and the train everywhere during my stay. It’s about ten minute walk to a beautiful new waterfront with tons of restaurants and great views.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rattanapol

Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher, North Palm Beach

Liked: Cleanliness, property conditions & facilities
Just wrapped up a great stay at CitizenM DC Capitol. Super friendly staff, comfy bed, and a smart, modern room setup. Perfect location for exploring the city—would definitely stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience at a hotel ever.

The room was smaller than expected. They give you an iPad to control the room temperature, but it doesn't do anything. I called to get it fixed and they said they had my room pulled up and they brought the temp down for me and to call back in 15 minutes if it doesn't cool down. 15 minutes went by and no change. I went to the lobby to let them know it still wasn't working. The front desk attendant was on the phone with someone else going over the same script, but they weren't anywhere near a screen when they said they had their room pulled up and turned the temp down for them. I was appalled. They eventually gave me a fan to stay cool. I woke up to a puddle of water on the floor from the a/c. Upon reviewing past reviews on the web, apparently this is not the first time this happened. Just the worst experience. A sweltering hot tiny room. Oh not to mention the bed is in a corner and you have to climb over your partner to get out.
Stayed 3 nights in Jun 2025

8/10 Good

Jordan

Stayed 1 night in Jun 2025

2/10 Terrible

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Take care of the maintenance on your buildings

My room had a broken air conditioner, so it was a horrible night
Stayed 1 night in Jul 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It was nice day from the room and everything however, the AC stopped blowing cold after a while, and the room was very humid
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriella da Silva

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying as part of our honeymoon. Had excellent experiences with Citizen M in the past. The staff were friendly and helpful. Was advised not long after checking into our room by a service engineer that our A/c had been leaking and was quickly fixed. However the room never really cooled down from then. Other than this issue the lobby and food were fantastic. Also the checkout was seamless.
Stayed 1 night in Jul 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Perfect stay in a great room with a fabulous location!
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Stay in June

The air conditioning was out upon our arrival and we were not informed. The next day after heading out for the morning, there was water on the countertop and floor. When we called the desk we were told that was good it meant the air was going to start working and that they would send someone to mop up. While someone did come to mop up the drip from the exchange continued for the next 2.5 days we were there. The air never worked well the entire time we were there. The layout of the room while small was good for me and my spouse. Anyone else and it might have been awkward.
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
its clean, good location and reasonable responses on air conditioner leaked water on the floor. They offered complimentary breakfas to make up for the leak. However the room is small for a King and without a fridge
Stayed 3 nights in Jun 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locat

The hotel is in a great location- near a metro stop and the Smithsonian museums. The room was comfortable, aside from the fact that the air conditioning wasn’t working during a heat wave. Staff were friendly and helpful.
Stayed 5 nights in Jun 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Diego, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is amazing, great value. Unfortunately their AC is not strong enough for the heat season. They had problems in most of the rooms.
Stayed 3 nights in Jun 2025

2/10 Terrible

Carla

Terrible staff doesn’t accommodate at all.
Stayed 3 nights in Jun 2025

6/10 Okay

Cierra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025