4/10 Poor
carol, philadelphia
Traveled with family
Apr 8, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the hotel is very old - you can tell that maintenance is not a top priority. the bathroom has dirt on the floor, actually the entire floor in the room was covered with sand - I was on the 12 floor. the paint on the outside railings are in desperate of need of painting, the door both interior and exterior are in need of painting. the caulking in the bathroom shower is black and needs replacing. there was a peanut on the floor in the bathroom upon check-in. There were no towels in the room, no toilet paper and no small soaps and lotions. the room needs some type of coffee table it the living room area. Perhaps small carpets near the beds or front door to assist with tracking in loose dirt/sand into the room. Housekeeping is only every 3 days. The kitchen draw with the utensils was not cleaned out - had drops of what looked like syrup with the spoons. The management should look at reworking the budget to see where they can do some capital improvements to bring up the quality of the rooms.
carol
Stayed 1 night in Apr 2025