We liked the hotel, it was different, coffee stations on each floor, shower and toilet closets, not a bathroom. We were not told until we arrived that we had to pay $50 a night deposit, and $28.50 a night for amenities (coffee station, WiFi, TV). That was a huge charge for us who don’t drink coffee, use WiFi or watch TV. Staff was friendly and the place is clean. If not for the $28.50 more per night we’d stay there again.
The hotel was clean and unique. However, work was going on at night and was difficult to sleep at night and early in the morning due to this.
I am not sure if it was clear that there is an extra charge per night. That was a bit sneaky!
The modern chic look which was displayed online was what attracted me to spend my weekend celebrating my mother's retirement. Unfortunately, upon arrival (in the actual room), I viewed it differently. Our front door did not close completely, the air was not consistently set throughout our time there (heat went from HELL to ice cold) and called for a hotel microwave (none on premises at all - wasted Mastro's dinner leftovers), self-parking was ridiculously high when you are already paying enough at the hotel (according to valet you are only paying $4 difference for the weekend). The only thing I can say I absolutely loved was the staff! False advertisement - will stay across the street at the Hyatt were you get more bang for your buck and spacious rooms!
First - great beds! Rooms are smaller, but nicely appointed. Staff is great.
The proximity of the Liaison to the Capitol Hill is the biggest advantage. Location is great! Rooms have been updated and front desk staff is efficient and friendly. Restaurant fare is very good and a good noon meeting place.
In general the room was a little dated and in need of repair/updating: paint chipping, tile cracks, etc. The toilet tank broke late night and was running nonstop until turned the water off and then had no facilities in the room. In room coffee not good. Staff was friendly.
Friendly staff. Convenient location. We walked to capital and Smithsonian.
Very handy to the hill, staff was great. Forgot my phone charger and directed me to where to get a replacement
Stayed for 2 nights on the 7th floor. Water pressure was terrible, took a long time in the shower just to get wet.
Seemed limited for things like water, etc to buy and bring to room. Fire station next door blaring their sirens at 1:00 am was an unwelcome surprise. Overall, fine though!
The room was nice, but it would have been better if there was a microwave and at least a refrigerator.
Within walking distance from train station and landmarks.
Pros: - The hotel is very close to the Capitol building and mall. - The room was clean and has a nice housekeeping staff. Cons: - Sleeping was difficult due to the horribly hard bed and noisy worn-out box springs. - Noisy rooms due to being on the street with thin windows, next door to a very active fire station, doors that slam throughout the night, an air conditioner that cycles through the night waking you up, etc. - Expensive food and drinks. Two drinks (which we didn't enjoy) were $30.
The only good thing I'm going to say about this establishment is the location was conveniently located. There also was a manager there the day I experienced my issue, and he was sympothetic to the problem, so I give them credit for that, even though I still got charged. Forget that they are trying to be a sleek and stylish hotel, yet the window tint is crinkling, the wallpaper is separating ...I'll leave it at that. My real issue was with the odor. As soon as I got to my hall way on the 8th floor you could smell the musty odor. It was the same when I opened my room. It is a mix of old smoking rooms with some sort of paint. I don't know if it is on all floors, but it was certainly in my area. I'm not a hard man to please so I dealt with it. I then went downstairs for a drink. Friendly bartender mind you. I then wanted to see the rooftop pool. I specifically traveled for the pool. It was my first vacation of the year. I go up and a gentleman told me I could not use the pool. There was an event going on, fair enough. The next morning I woke up knowing I had a time schedule, and I wanted to use the pool to relax that morning. I go up, and again I was told I couldn't use the pool. That was the breaking point. Orbitz got with the hotel and the Orbitz rep stated they said I could leave. Mind you I was not going to find another place during my vacation. I'm furious I was still charged a resort fee after I was told I would not be. Never again.
Located in Capitol Hill, YOTEL Washington DC formally Liaison is within a 10-minute walk of popular sights such as National Mall and United States Capitol. This 4-star hotel has 377 guestrooms and offers conveniences like a restaurant, a 24-hour health club, and a rooftop terrace.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a full breakfast is served each morning for a fee.
YOTEL Washington DC formally Liaison's 377 individually decorated rooms provide iPod docks, coffee makers, and safes. Guests can expect to find WiFi and 42-inch LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include phones, ironing boards, and desks.
Guests staying at YOTEL Washington DC formally Liaison enjoy a 24-hour health club, a rooftop terrace, and WiFi in public areas. Valet parking is offered for USD 59.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include a conference center, a business center, and a seasonal outdoor pool.
We liked the hotel, it was different, coffee stations on each floor, shower and toilet closets, not a bathroom. We were not told until we arrived that we had to pay $50 a night deposit, and $28.50 a night for amenities (coffee station, WiFi, TV). That was a huge charge for us who don’t drink coffee, use WiFi or watch TV. Staff was friendly and the place is clean. If not for the $28.50 more per night we’d stay there again.
The hotel was clean and unique. However, work was going on at night and was difficult to sleep at night and early in the morning due to this.
Dear Smith, Thank you for staying with us and for taking the time to provide feedback. We are so glad to hear you found our property to be clean and unique. Our apologies for any disturbances however due to work in our Public Spaces. We are working on the finishing touches of our remodeling and hope you are able to return once it is completed. Thank you again for staying with us and for your review. Best, YOTEL Washington DC
Dear Guest, We strive to impress our visitors and we’re sorry to see that we fell short of that goal during your recent visit. We wish we knew more so that we could address your concerns and hope to welcome you back for the true Liaison Washington experience. Kind regards, Liaison Washington Capitol Hill
I am not sure if it was clear that there is an extra charge per night. That was a bit sneaky!
Dear Guest, We appreciate you paying us a visit and sharing your valuable feedback. While we regularly audit our partner sites to ensure that our facilities fee is disclosed at the time of booking, we regret that we do not have control over how or where on the site the charge is published. We’re sorry if it came as a surprise to you, and we thank you for not letting it impact your overall impression of our hotel. Warm regards, Liaison Washington Capitol Hill
The modern chic look which was displayed online was what attracted me to spend my weekend celebrating my mother's retirement. Unfortunately, upon arrival (in the actual room), I viewed it differently. Our front door did not close completely, the air was not consistently set throughout our time there (heat went from HELL to ice cold) and called for a hotel microwave (none on premises at all - wasted Mastro's dinner leftovers), self-parking was ridiculously high when you are already paying enough at the hotel (according to valet you are only paying $4 difference for the weekend). The only thing I can say I absolutely loved was the staff! False advertisement - will stay across the street at the Hyatt were you get more bang for your buck and spacious rooms!
Dear Cyn, We strive to impress our guests, and we’re sorry to learn that your recent stay with us fell short of your expectations. We thank you for sharing your point of view, so that we may continue to improve the visitor experience, and we hope you’ll give us another opportunity to fully win you over. Best regards, Liaison Washington Capitol Hill
First - great beds! Rooms are smaller, but nicely appointed. Staff is great.
Dear Guest, We’re pleased that you found all of the essentials for a great stay here at Liaison Washington, and we appreciate the positive feedback. Hurry back! Cheers, Liaison Washington Capitol Hill
The proximity of the Liaison to the Capitol Hill is the biggest advantage. Location is great! Rooms have been updated and front desk staff is efficient and friendly. Restaurant fare is very good and a good noon meeting place.
Dear Mark, Our visitors love us for the convenience of our Capitol Hill location, and we’re thrilled that it allowed you to get the most out of your time here in DC! Our friendly team is already looking forward to welcoming you back! Best, Liaison Washington Capitol Hill
Dear Guest, We were delighted to welcome you to Washington, DC, and we hope to have the pleasure of hosting you again soon! Warm regards, Liaison Washington Capitol Hill
In general the room was a little dated and in need of repair/updating: paint chipping, tile cracks, etc. The toilet tank broke late night and was running nonstop until turned the water off and then had no facilities in the room. In room coffee not good. Staff was friendly.
Dear Guest, It was a pleasure to welcome you to Washington, and we are sorry to learn that your experience fell short of the high standards for which we strive. We appreciate you letting us know about the issues you encountered, and we hope to have the chance to treat you to the true Liaison Washington experience one day soon. Warm regards, Liaison Washington Capitol Hill
Friendly staff. Convenient location. We walked to capital and Smithsonian.
Dear Guest, We were thrilled to earn your perfect rating and we hope that our close proximity to many local attractions will inspire your prompt return! Best, Liaison Washington Capitol Hill
Thank you for staying with us and for taking the time to leave a review. We're so pleased to know you overall enjoyed your stay. So sorry to hear about any unexpected fees upon your arrival. Upon booking your reservation the Hotel Facility Fee should be displayed and is also noted on your reservation confirmation email sent. Thank you again for your feedback. We hope to host another stay with us again soon. Best, YOTEL Washington DC