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Liaison Capitol Hill DC

4.0 out of 5.0

Recent guest reviews

Dirty Toilet. Toilet Flush is not strong. Flies and gnats in the rooms Squeaky sound of water filling up toilet tank from next door. Bellman was rude if no tip is given.

Enjoyed our stay at the Liason Capital Hill Hotel. Very convenient location, friendly staff, nice rooms. Compared to other major hotels in the area, the room rates were very reasonable. I would recommend this hotel to a family member or friend.

Friendly, competent staff. Nice lobby bar and restaurant. GREAT Location.

Large room, nicely decorated, good bed and bedding. Professional and cordial staff.

The hotel was less than a 10 minute walk to Union Station where we picked up the DC Circulator to head to the Mall. We walked most of the time, which was great. The hotel is older and was surprised they did not have an electrical outlet in the bathroom, so be prepared to sit on the floor to dry your hair while staring into a huge floor mirror. However, some remodeling has been done and the rooms were nice. There is a daily "resort fee" tacked on to the rate, which I understand is becoming more common. Make sure you are aware of all the extra charges. The staff was very friendly and helpful. I would stay there again.

The hotel is conveniently located near the capital and within walking distance from many of the important Washington monuments/museums. There is a Starbucks close by and a Walmart within a half mile. The hotel has a nice restaurant as well. Overall the hotel is in a great, safe location and has nice amenities, including a standard large screen TV. I would definitely stay at the Liason on a return trip to Washington.

I used to work in DC so this trip was a chance to play tourist in my old haunts. The hotel is in a prime location, easy walking distance to museums, restaurants and the two metro stops. Note that is is also close to the D.C. Police headquarters so the sirens can be pretty loud on weekend nights. The staff members, from maintenance to management, are all polite and eager to please. If you book through Orbiz, pay close attention to what is covered by the resort fee to avoid double charges.

Excellent location. In walking distance of so many of the tourist destinations Rooftop Pool affords an excellent break for children between sightseeing destinations. Excellent food in adjacent restaurant.

The hotel is very nice and the rooms are clean and nicely decorated. The AC is quiet but the top covers on the bed were fairly light and it got too cold with the AC on at night and it was too hot without it :( On the 3rd night, though, I finally found a comfortable setting. Overall, this was a very nice hotel but what really took away from the experience was the additional $48/day parking fee (which is in addition to $12/hour if you come and go), and the $15 daily "resort" fee that they charge for Wi-Fi (up to 3 devices) and two bottles of water. None of those costs show up when comparing hotel rates, and it was frustrating having to pay so much in additional fees every day, especially since there was no discount from the public parking rate despite the hotel elevators being the only way to access the garage. If I'd taken public transportation I'd have probably given a 5-star review, and even a $10-20 discount would have been greatly appreciated

The hotel staff canceled my reservation without contacting me. I got an email the day of arrival that it had been canceled because my card was declined. I called the hotel and spoke to the manager who informed me that my room had been given away and the hotel was booked. I could have easily given them another form of payment but was not even given the chance. Very bad customer service and I will never book a room at liaison hotel again. Also, will discourage my friends from booking with them. The hotel looks nice from the pictures but if you want a guaranteed room when you're traveling, go with another hotel.

Good location but I specific looked for a place with a pool. Day one closed the pool for a private party and day 2 closed the pool for a 21+ event. The kids were not happy. We should have been informed.

Front desk was very rude each and every time I had an opportunity to engage with them.

Easy axis to the US Capital, Mall, and walking distance to Union Station. West Wing Cafe is a nice sandwich shop across the street from the hotel. Only draw back is the CCNV homeless Shelter two blocks away.

Perfect location. Walking distance to everywhere that we wanted to go.

I stayed here for an event in the area. It was a great location and easy to walk places from here. It was easy to get a ride too when that was needed. The hotel facilities were good though they charge for use of the business center and the prices for other services are expensive. The restaurant on site looks good but also seems pricey. Luckily, there is a starbucks, billy goat tavern that serves cheap breakfast, and lunch counter nearby. There are also places to eat in the Union station area a few blocks away. Overall, I enjoyed my stay here and I'll probably stay here again on future visits.

I was delighted that this hotel was the closest available to the capitol and congressional buildings and yet at such an affordable rate. It far exceeded my expectations.

hotel staff very friendly food good directions given helpful tips provided for transportation excellent

The room we stayed in smelled of cigarette smoke. The sheet on the bed that covers the mattress did not cover all way through the feet area causing our feet to rest directly on the mattress, which is an undesirable situation. The room was clean though. No free wifi. To get wifi, you must pay $16 a day.

When we arrived, it took several minutes for a valet to come for our car. We eventually had to go over to them and ask for help. At the front desk, we were informed that they were renovating the elevators and so two of the four were not operational and the other two would be shut down from midnight until 8 AM. That meant using the stairs if we needed to enter or exit the building to and from our room. We were placed next to a stairwell on the 4th floor so it wasn't too much of a climb. The two elevators that were running shook and bounced every time they started and stopped. The lobby bar closes at 10:30 every night, even on weekends which was inconvenient if you wanted a late snack or beverage. The room was clean and comfortable, but the bathroom was VERY tiny. A nice addition was the pump bottles of Jonathan Adler body wash, shampoo, and conditioner in the shower. No tiny little travel bottles to try hang onto if you didn't bring your own! There was a tray of half eaten food in the hall all day that had been left outside a room near ours. Even after housekeeping went through it was still there. It only changed when room service brought another meal and then took away the old food. Then the leftovers from new meal were left in the hall.

I stayed here on vacation with my granddaughter. I can't really complain about pool hours for kids because it is more of an 'adult' biel and wasn't billed as family friendly so we worked around the unusual hours for family swimming. The hotel was beautiful and in an exceptional location. The lobby and front desk staff were wonderful. Although the rooms were well maintained and clean, housekeeping staff needs a little training in customer service. We frequently had to wait for the next elevator because housekeeping had the one or two that seemed to be in service tied up filed with carts, etc. The elevators themselves were a bit of an issue as well. I never saw one of the four working and a second one made unnerving noises and shuddered often. Other than that, all was well.

415 New Jersey Ave Nw Washington DC

Hotel highlights

  • Walking distance to United States Capitol and Supreme Court of the United States
  • Onsite dining
  • Outdoor pool
  • Fitness center

Liaison Capitol Hill DC places you in Capitol Hill, within a leisurely stroll of popular sights such as United States Capitol and Supreme Court of the United States. This 4-star hotel welcomes guests with 343 rooms and conveniences like an outdoor pool, a fitness center, and a rooftop terrace. Ford's Theater and Washington Monument are also nearby.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

Liaison Capitol Hill DC's 343 air-conditioned rooms provide iPod docks, coffee makers, and free newspapers. Guests can expect WiFi and flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

At Liaison Capitol Hill DC, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 54 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include WiFi in public areas, 13 meeting rooms, and a conference center.

Room options

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed (Deluxe)

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds (Deluxe)

Queen 2 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Liaison Capitol Hill DC

Everyone (25) Business (45) Couples (97) Family (71) Friends (26) Other (22)
1

nice location but dirty

Everyone

Dirty Toilet. Toilet Flush is not strong. Flies and gnats in the rooms Squeaky sound of water filling up toilet tank from next door. Bellman was rude if no tip is given.

By , from FL on Nov 7, 2017

Review comment responded on Nov 9, 2017

Dear George, Thank you for your review. Great to hear our location was very convenient for you. We are however so sorry that some of the interactions with the team was not pleasant. This will be addressed immediately. Thank you again. We hope to host another stay with us. Best Regards, Liaison Capitol Hill

5

very nice hotel, close to dc capital buildings.

Everyone

Enjoyed our stay at the Liason Capital Hill Hotel. Very convenient location, friendly staff, nice rooms. Compared to other major hotels in the area, the room rates were very reasonable. I would recommend this hotel to a family member or friend.

By , from Omaha, Nebraska on Oct 24, 2017

Review comment responded on Oct 30, 2017

Dear Monty, Thank you for taking the time to write a review. We look forward to sharing your comments with the team. We can't wait to host another stay with us the next time you are in the DC area. Best Regards, Liaison Capitol Hill

5
Business Travelers

Friendly, competent staff. Nice lobby bar and restaurant. GREAT Location.

By on Oct 23, 2017

Review comment responded on Oct 30, 2017

We truly appreciate your feedback! Thank you so much for staying with us and writing a review. We look forward to seeing you again. Best Regards, Liaison Capitol Hill

5

very close to union station

Everyone

Large room, nicely decorated, good bed and bedding. Professional and cordial staff.

By on Oct 15, 2017

Review comment responded on Oct 18, 2017

We truly appreciate your feedback. Thank you for your review. We look forward to have you stay with us again. Best Regards, Liaison Capitol Hill

4

convenient location

Everyone

The hotel was less than a 10 minute walk to Union Station where we picked up the DC Circulator to head to the Mall. We walked most of the time, which was great. The hotel is older and was surprised they did not have an electrical outlet in the bathroom, so be prepared to sit on the floor to dry your hair while staring into a huge floor mirror. However, some remodeling has been done and the rooms were nice. There is a daily "resort fee" tacked on to the rate, which I understand is becoming more common. Make sure you are aware of all the extra charges. The staff was very friendly and helpful. I would stay there again.

By , from Lexington, KY on Oct 11, 2017

Review comment responded on Oct 16, 2017

Dear Laurie, Thank you for taking the time to write a review. We appreciate your feedback and happy to hear our location and team we great. We look forward to sharing your comments with the team and for hosting another stay with us. Best Regards, Liaison Capitol Hill

4

great hotel near the capital.

Everyone

The hotel is conveniently located near the capital and within walking distance from many of the important Washington monuments/museums. There is a Starbucks close by and a Walmart within a half mile. The hotel has a nice restaurant as well. Overall the hotel is in a great, safe location and has nice amenities, including a standard large screen TV. I would definitely stay at the Liason on a return trip to Washington.

By , from New Orleans, Louisiana on Oct 10, 2017

Review comment responded on Oct 16, 2017

Dear KCNOLA, Thank you for your review. It's great to hear the location was convenient for you. We appreciate your feedback and hope to host another stay with us. Best Regards, Liaison Capitol Hill

3

lots of potential

Families

I used to work in DC so this trip was a chance to play tourist in my old haunts. The hotel is in a prime location, easy walking distance to museums, restaurants and the two metro stops. Note that is is also close to the D.C. Police headquarters so the sirens can be pretty loud on weekend nights. The staff members, from maintenance to management, are all polite and eager to please. If you book through Orbiz, pay close attention to what is covered by the resort fee to avoid double charges.

By , from Charlotte, NC on Oct 8, 2017

Review comment responded on Oct 11, 2017

Dear BJR, Thank you for your feedback and your review. It's wonderful to hear our location and service were great. We truly appreciate your comments and so sorry to hear the guestroom was not satisfactory. We look forward to sharing this with the team so it can be corrected. Thank you again. We hope to host another stay with us. Best Regards, Liaison Capitol Hill

5

wonderful with children

Everyone

Excellent location. In walking distance of so many of the tourist destinations Rooftop Pool affords an excellent break for children between sightseeing destinations. Excellent food in adjacent restaurant.

By on Aug 23, 2017

Review comment responded on Aug 26, 2017

Thank you for your review. It's great to hear your stay went well. We truly appreciate your feedback and can't wait to host another stay with us. Best Regards, Liaison Capitol Hill

4

upscale hotel on capitol hill

Everyone

The hotel is very nice and the rooms are clean and nicely decorated. The AC is quiet but the top covers on the bed were fairly light and it got too cold with the AC on at night and it was too hot without it :( On the 3rd night, though, I finally found a comfortable setting. Overall, this was a very nice hotel but what really took away from the experience was the additional $48/day parking fee (which is in addition to $12/hour if you come and go), and the $15 daily "resort" fee that they charge for Wi-Fi (up to 3 devices) and two bottles of water. None of those costs show up when comparing hotel rates, and it was frustrating having to pay so much in additional fees every day, especially since there was no discount from the public parking rate despite the hotel elevators being the only way to access the garage. If I'd taken public transportation I'd have probably given a 5-star review, and even a $10-20 discount would have been greatly appreciated

By , from San Mateo, CA on Jul 17, 2017

Review comment responded on Jul 22, 2017

Dear Ron, Thank you for writing a review. We truly apologize if the Hotel Fee was not explained properly but happy to hear your stay went well. We would be happy to help with any future bookings. We hope to host another stay with us. Best regards, Liaison Capitol Hill

1

the hotel canceled my reservation

Everyone

The hotel staff canceled my reservation without contacting me. I got an email the day of arrival that it had been canceled because my card was declined. I called the hotel and spoke to the manager who informed me that my room had been given away and the hotel was booked. I could have easily given them another form of payment but was not even given the chance. Very bad customer service and I will never book a room at liaison hotel again. Also, will discourage my friends from booking with them. The hotel looks nice from the pictures but if you want a guaranteed room when you're traveling, go with another hotel.

By on Jul 6, 2017

Review comment responded on Jul 15, 2017

Thank you for taking the time to write a review. We truly apologize for this inconveniences and sorry to hear we were not able to accommodate your stay. Please reach out to us directly as we would be happy to offer you further assistance with a future stay. We look forward to hearing from you soon. Best regards, Liaison Capitol Hill