Skip to main content
Beginning of main content

Hyatt Regency Washington DC

4.0 out of 5.0

Recent guest reviews

Nice. I expected nicer but it was okay. It is close to Union Station. Breakfast was good.

Hotel is clean and convenient although the main lobby smells stale and funky. The bed I slept was worn out and saggy. House keeping did not re-stock the in room coffee on our last night. We were disappointed when we woke up and couldn't make coffee in the room.

This hotel is great because it is walking distance of the capital and to the museums. Staff is really friendly very helpful. Breakfast and dining Very good but very expensive. Also hotel is five minutes walking distance from union station.

Nice hotel close to everything and staff is wonderful especially the conceirge.

Located within walking distance to the capital building witch made it nice to see all of the national mall. Also nice was the Starbucks that was right across the street. Breakfast was offered in the lobby was nice and convenient to get the day started. Staff was nice and always has a smile as we walked by.

Very nice hotel....Very clean... However, be very careful when the waiter/waitress offers you coffee and orange juice at the same time at breakfast. It is $4:00 for a cup of coffee and $4.50 for a glass of OJ. She/he will offer you both at the same time making you think that the OJ is complimentary. This is a trick to get more money out of you. The breakfast buffet is $25.00...Ouch! Regular breakfast is $17.00...Ouch! Parking a car at the hotel for 2 hours is $43.00...Ouch!

Wonderful place to stay. Close to the capitol and the mall. Metro stop two blocks from hotel. Several nice places to eat around the hotel.

When I got there my father used my restroom after checked in and told us later that he found a bug on him in the bathroom. Because I didn't see the bug, I didn't know if it came from outside or was a bed bug. I called the hotel and asked them if they could send someone up to check the room. No one called back so I spent my afternoon sight seeing worrying that there were possibly bed bugs in my room. my husband had to go back to the room to grab something and while he was there he did a full sweep of the room and didn't find anything. Later that night I found a note from housekeeping saying they checked the room and didn't find anything. I don't know if they came before or after my husband checked the room. If they had just called back then he wouldn't have wasted his time. With a concern like that I was disappointed that they didn't take the time to just make a quick call. Other observations: you can't see the capital from the hotel like the pictures lead you to believe and the hotel is a little outdated and there's no fridge in the room. Otherwise it was fine. The concierge was nice but the valet and front desk people were not friendly.

Great location, incredible buffet, walking distance to Union Station, Metro, Capitol Hill, and Smithsonian museums.

I was looking something closer to mall and this turned out to be good option. Hotel is 2 minutes distance from Capitol and less than 10 mins walk from air and space museum. Room was ok .... to be honest I had higher expectations from Hyatt Regency as far room goes. Didn't turn out to be as great. Hotel had good swimming pool. We didn't get enough time to enjoy it . Breakfast was best part of hotel. Great hot breakfast with numerous options. Overall I recommend it to anyone looking for nice place closer to capitol and national mall.

Great location to the Capital building and a block away from Union Station. Really nice deli restaurant for breakfast and lunch located next to hotel. Very affordable compare to the rest of DC. The staff found out we got married on a Saturday of one of several night's stay, and gave us a complementary bottle of Champagne. Very nice of them. All staff were exceptionally kind.

Very small rooms. Slow elevators for hotel size. Over-priced but well located for the Capitol and related offices.

I was quite surprised that a Hyatt did not have a mini frig in the room It was inconvenient walking through the lobby to get to the pool and fitness center

Megan, at the front desk is great. I needed to print four passes and she did it for me. The maids were helpful and kind.

1. Restaurant staff need training on how to treat customers 2. Rooms are missing basic emminties, such as microwave and small refigirator 3. Bathroom needs to be upgrade for more convenience 4. AC doesn't work right And many other issues

This hotel is beautiful and very accommodating. It's in a great spot. Within walking distance of Union station and not far from National Mall, half hour walk. The one downside is there are not too many great places to eat nearby so you would have to travel a bit. However I loved my stay and I have already told family and friends to stay there.

All fine. Conference across the street worked well

We like to take the train to DC and walk to the hotel, which is only a block away. The staff are very helpful and hospitable. When we arrived for our most recent visit, the room we got was right beside the elevator, which we could hear. We asked for another room and were accommodated right away. We had a light meal in the bar. Our server was helpful and I enjoyed my selection. My husband found his food to be overcooked. We also visited the gift shop, which has almost anything you need. I would stay at the Hyatt Regency again.

Chose this hotel for the inside pool and location. The pace was nice but the pool was too cold for the kids and the room was too warm for the adults. After the first day we came back from the museums around 2:00 pm and the room had not had service. I called the front desk and they sent someone back up. The place was nice but the issues with the pool and room temperature would prevent me from booking here again.

Like the location of hotel, it is very close to major attractions, such as Capitol Hill, Supreme Court, and Library of Congress.

Room options

Business Plan, 1 King Bed

King 1 | Sleeps 4

Regency, Club Room, 1 King Bed

King 1 | Sleeps 3

Guest Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed, Corner

King 1 | Sleeps 4

Guest reviews for Hyatt Regency Washington DC

Everyone (37) Couples (124) Business (48) Family (86) Friends (39) Other (21)
3

great location for tourists of dc.

Everyone

Nice. I expected nicer but it was okay. It is close to Union Station. Breakfast was good.

By , from Wisconsin on Sep 17, 2017

4

close to the capitol

Everyone

Hotel is clean and convenient although the main lobby smells stale and funky. The bed I slept was worn out and saggy. House keeping did not re-stock the in room coffee on our last night. We were disappointed when we woke up and couldn't make coffee in the room.

By , from California on Aug 17, 2017

4

vacation place

Everyone

This hotel is great because it is walking distance of the capital and to the museums. Staff is really friendly very helpful. Breakfast and dining Very good but very expensive. Also hotel is five minutes walking distance from union station.

By , from New York on Aug 9, 2017

5

great location

Everyone

Nice hotel close to everything and staff is wonderful especially the conceirge.

By , from Chicago on Aug 2, 2017

5

close to the capital building and union station.

Everyone

Located within walking distance to the capital building witch made it nice to see all of the national mall. Also nice was the Starbucks that was right across the street. Breakfast was offered in the lobby was nice and convenient to get the day started. Staff was nice and always has a smile as we walked by.

By on Aug 1, 2017

3

nice hotel close to the capitol

Everyone

Very nice hotel....Very clean... However, be very careful when the waiter/waitress offers you coffee and orange juice at the same time at breakfast. It is $4:00 for a cup of coffee and $4.50 for a glass of OJ. She/he will offer you both at the same time making you think that the OJ is complimentary. This is a trick to get more money out of you. The breakfast buffet is $25.00...Ouch! Regular breakfast is $17.00...Ouch! Parking a car at the hotel for 2 hours is $43.00...Ouch!

By , from Miami, FL on Jul 28, 2017

5
Everyone

Wonderful place to stay. Close to the capitol and the mall. Metro stop two blocks from hotel. Several nice places to eat around the hotel.

By on Jul 25, 2017

3

poor communication

Everyone

When I got there my father used my restroom after checked in and told us later that he found a bug on him in the bathroom. Because I didn't see the bug, I didn't know if it came from outside or was a bed bug. I called the hotel and asked them if they could send someone up to check the room. No one called back so I spent my afternoon sight seeing worrying that there were possibly bed bugs in my room. my husband had to go back to the room to grab something and while he was there he did a full sweep of the room and didn't find anything. Later that night I found a note from housekeeping saying they checked the room and didn't find anything. I don't know if they came before or after my husband checked the room. If they had just called back then he wouldn't have wasted his time. With a concern like that I was disappointed that they didn't take the time to just make a quick call. Other observations: you can't see the capital from the hotel like the pictures lead you to believe and the hotel is a little outdated and there's no fridge in the room. Otherwise it was fine. The concierge was nice but the valet and front desk people were not friendly.

By on Jul 9, 2017

5
Everyone

Great location, incredible buffet, walking distance to Union Station, Metro, Capitol Hill, and Smithsonian museums.

By on Jul 9, 2017

3

one the best option close to capitol

Everyone

I was looking something closer to mall and this turned out to be good option. Hotel is 2 minutes distance from Capitol and less than 10 mins walk from air and space museum. Room was ok .... to be honest I had higher expectations from Hyatt Regency as far room goes. Didn't turn out to be as great. Hotel had good swimming pool. We didn't get enough time to enjoy it . Breakfast was best part of hotel. Great hot breakfast with numerous options. Overall I recommend it to anyone looking for nice place closer to capitol and national mall.

By , from New York, NY on Jul 8, 2017