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Recent guest reviews

There is nothing spectacular about this property. The highlight is that it is close to shopping and food.

The bar was not open and the restaurant was closed. This was not advertised on the site where it was easily seen. Free breakfast was advertised, which was not available, due to the restaurant being closed. The Hilton Waco is too high of a price to pay without these amenities. When I tried to visit with the lady at checkout she said, “What can I do about it. Besides you booked with Expedia. Take it up with them.” I booked with Orbitz! How good was she!

Great staff. Bathroom was not thoroughly cleaned prior to our arrival.

It was nice and clean. Perfect for a quick stay. Everyone was very nice there.

Had a reservation but was told they didn’t have any rooms available.

Close to the Silos and great dining. The bed could have used new pillows, but it was comfortable.

Close to the Magnolia Silos, easy walk to the area

Very close to downtown restaurants and the Silos. Clean and spacious rooms.

Staff were fantastic and the room was very comfortable and clean.

Great location for everything in Waco! Walking distance to most of what we wanted to see.

Very clean, close to areas of interest, great pool and outdoor area.

The rooms were clean but the hotel was a little more run down. Some of the staff were very inexperienced and didn’t seem to know customer service. We had issues with our toilet 3 times and nobody seemed to make it a priority to fix it. Overall, this did not fill the shoes of a Hilton!

The bathrooms did not work properly. We had a ballroom service a few times to get it fixed

No hot water for a couple days. Bar and coffee bar tony. Food was good.

Its central location was wonderful. Staff very friendly. Bartender was very welcoming

S University Parks Dr Waco TX

Hotel highlights

  • Walking distance to Waco Convention Center and Magnolia Market at the Silos
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Brazos, Hilton Waco is adjacent to Waco Convention Center and within a 15-minute walk of popular sights like Magnolia Market at the Silos. This 195-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour fitness center. It's connected to the convention center in central Waco and also close to Baylor University and Cameron Park Zoo.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. You can sip a beverage at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.


Rooms

The 195 rooms have an array of amenities, including MP3 docks, sofa beds, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and ironing boards.


Property features

At Hilton Waco, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Deluxe Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Deluxe Room, Accessible (Mobility & Hearing - 3x3 shower)

1 King Bed | Sleeps 2

Deluxe Room, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed, Accessible, Bathtub (Moblity & Hearing)

1 King Bed | Sleeps 2

Guest reviews for Hilton Waco

Everyone (25) Couples (6) Business (1) Family (12) Other (1)
4
Everyone

By on Apr 5, 2021

Review comment responded on Apr 16, 2021

Thank you for your kind rating. We are pleased we met your expectations for an enjoyable stay at Hilton Waco. We hope to have the pleasure of doing so again on your next visit to the area. Justin Edwards General Manager

3
Family

There is nothing spectacular about this property. The highlight is that it is close to shopping and food.

By on Mar 21, 2021

Review comment responded on Mar 22, 2021

Thank you for taking the time to share your review. We are happy to know overall you enjoyed your stay and appreciate your comments about our convenient downtown location within walking distance to so many shops. Thank you for choosing us, and we look forward to seeing you again soon. Justin Edwards General Manager

1
Family

The bar was not open and the restaurant was closed. This was not advertised on the site where it was easily seen. Free breakfast was advertised, which was not available, due to the restaurant being closed. The Hilton Waco is too high of a price to pay without these amenities. When I tried to visit with the lady at checkout she said, “What can I do about it. Besides you booked with Expedia. Take it up with them.” I booked with Orbitz! How good was she!

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Thank you for writing a review. We regret any disappointment with some of our amenities not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We look forward to providing our full services again once it is safe for our guests. We value your feedback and hope you will give us another opportunity we can regain your trust. Justin Edwards, General Manager

3
Family

Great staff. Bathroom was not thoroughly cleaned prior to our arrival.

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Thanks for taking the time to post your review. We apologize for items that were overlooked in the preparation of your room. Your feedback helps us identify shortcomings in order to improve our overall service. We hope these issues did not detract from an otherwise enjoyable stay and that you will consider a return visit. Justin Edwards, General Manager

4
Family Partner Couples

It was nice and clean. Perfect for a quick stay. Everyone was very nice there.

By on Mar 10, 2021

Review comment responded on Mar 11, 2021

Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Waco! Justin Edwards, General Manager

1
Everyone

Had a reservation but was told they didn’t have any rooms available.

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thank you for sharing your feedback. We apologize that we did not have any available rooms when you arrived at our hotel. We understand your frustration and regret the inconvenience caused. We assure you we made every attempt to correct the matter, and we are sorry for this experience. We are reviewing your situation with our team to see what went wrong and take appropriate actions. We hope you will choose to book a room with us in the future. Justin Edwards General Manager

4
Everyone

Close to the Silos and great dining. The bed could have used new pillows, but it was comfortable.

By on Mar 5, 2021

Review comment responded on Mar 6, 2021

Thanks for sharing your fabulous review of Hilton Waco. We appreciate your comments about our convenient downtown location within walking distance to the silos and many restaurants! We are happy you also liked our accommodations and hope you will make us your home whenever you are in Waco for business or for pleasure! Justin Edwards, General Manager

4
Everyone

By on Mar 2, 2021

Review comment responded on Mar 13, 2021

We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Hilton Waco. Justin Edwards General Manager

4
Family

Close to the Magnolia Silos, easy walk to the area

By , from Porterville on Nov 27, 2020

Review comment responded on Nov 28, 2020

Debbie, thank you for sharing your review of Hilton Waco. We appreciate your comments about our convenient downtown location within walking distance to Magnolia Market at the Silos! We are happy you enjoyed our hospitality and hope you will make us your home whenever you are in Waco for business or pleasure! Justin Edwards, General Manager

5
Family Partner Couples

Very close to downtown restaurants and the Silos. Clean and spacious rooms.

By on Nov 23, 2020

Review comment responded on Nov 24, 2020

We are delighted to read the review of your stay at Hilton Waco. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. Thank you for mentioning that you loved our location close to many restaurants, downtown, and the silos. We are also happy you loved our accommodations and found them to be spacious and spotless. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way. Justin Edwards, General Manager

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