The rooms were very big and the beds were comfortable. I didn’t like how dated the rooms were like the shower but it is just an old hotel but still very nice.
Great view of Baylor University. We enjoyed outdoor sitting areas.
Room was so cold and the thermostat did not seem to work; the only way to adjust the temperature was to turn the air off completely. Would have to wait hours for it to warm up and then turn air on for a little longer.
There is nothing spectacular about this property. The highlight is that it is close to shopping and food.
The bar was not open and the restaurant was closed. This was not advertised on the site where it was easily seen. Free breakfast was advertised, which was not available, due to the restaurant being closed. The Hilton Waco is too high of a price to pay without these amenities. When I tried to visit with the lady at checkout she said, “What can I do about it. Besides you booked with Expedia. Take it up with them.” I booked with Orbitz! How good was she!
Great staff. Bathroom was not thoroughly cleaned prior to our arrival.
It was nice and clean. Perfect for a quick stay. Everyone was very nice there.
Had a reservation but was told they didn’t have any rooms available.
Close to the Silos and great dining. The bed could have used new pillows, but it was comfortable.
Close to the Magnolia Silos, easy walk to the area
Very close to downtown restaurants and the Silos. Clean and spacious rooms.
Staff were fantastic and the room was very comfortable and clean.
Great location for everything in Waco! Walking distance to most of what we wanted to see.
Very clean, close to areas of interest, great pool and outdoor area.
Located in Brazos within a short walk of Magnolia Market at the Silos, Hilton Waco is within a mile (2 km) of other popular sights such as Baylor University. This 195-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym. Centrally located in Waco, the hotel is connected to the convention center, and a short walk from Waco Convention Center and Dr. Pepper Museum.
This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
The 195 rooms have an array of amenities, including MP3 docks, sofa beds, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, safes, and ironing boards.
At Hilton Waco, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.
The rooms were very big and the beds were comfortable. I didn’t like how dated the rooms were like the shower but it is just an old hotel but still very nice.
Great view of Baylor University. We enjoyed outdoor sitting areas.
Thank you for taking the time to share that your stay at Hilton Waco on the banks of the Brazos River was perfect in every way! We appreciate your fantastic feedback and hope to have you as our guest again. Justin Edwards General Manager
Room was so cold and the thermostat did not seem to work; the only way to adjust the temperature was to turn the air off completely. Would have to wait hours for it to warm up and then turn air on for a little longer.
Thank you for taking the time to evaluate our hotel. We are sorry for the issue you encountered in your room and regret the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. We have shared your feedback with the engineering team to rectify the problem immediately. We hope you will consider staying with us again the next time you are in the area for a much better experience. Justin Edwards General Manager
Thank you for your kind rating. We are pleased we met your expectations for an enjoyable stay at Hilton Waco. We hope to have the pleasure of doing so again on your next visit to the area. Justin Edwards General Manager
There is nothing spectacular about this property. The highlight is that it is close to shopping and food.
Thank you for taking the time to share your review. We are happy to know overall you enjoyed your stay and appreciate your comments about our convenient downtown location within walking distance to so many shops. Thank you for choosing us, and we look forward to seeing you again soon. Justin Edwards General Manager
The bar was not open and the restaurant was closed. This was not advertised on the site where it was easily seen. Free breakfast was advertised, which was not available, due to the restaurant being closed. The Hilton Waco is too high of a price to pay without these amenities. When I tried to visit with the lady at checkout she said, “What can I do about it. Besides you booked with Expedia. Take it up with them.” I booked with Orbitz! How good was she!
Thank you for writing a review. We regret any disappointment with some of our amenities not being available during your stay due to the current circumstances. We do keep updated information on our hotel's website so our guests can be aware of what we currently offer. We look forward to providing our full services again once it is safe for our guests. We value your feedback and hope you will give us another opportunity we can regain your trust. Justin Edwards, General Manager
Great staff. Bathroom was not thoroughly cleaned prior to our arrival.
Thanks for taking the time to post your review. We apologize for items that were overlooked in the preparation of your room. Your feedback helps us identify shortcomings in order to improve our overall service. We hope these issues did not detract from an otherwise enjoyable stay and that you will consider a return visit. Justin Edwards, General Manager
It was nice and clean. Perfect for a quick stay. Everyone was very nice there.
Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Waco! Justin Edwards, General Manager
Abby, thanks for sharing your fabulous review of Hilton Waco. While you liked our spacious and comfortable accommodations, we appreciate you pointing out specific areas where we can improve. Thank you again for letting us know how you feel about our property, as it helps us plan for the future. We look forward to your next stay. Justin Edwards General Manager