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Recent guest reviews

Great location for everything in Waco! Walking distance to most of what we wanted to see.

Very clean, close to areas of interest, great pool and outdoor area.

The rooms were clean but the hotel was a little more run down. Some of the staff were very inexperienced and didn’t seem to know customer service. We had issues with our toilet 3 times and nobody seemed to make it a priority to fix it. Overall, this did not fill the shoes of a Hilton!

The bathrooms did not work properly. We had a ballroom service a few times to get it fixed

No hot water for a couple days. Bar and coffee bar tony. Food was good.

Its central location was wonderful. Staff very friendly. Bartender was very welcoming

Property is located very close to about anything you would want to see or do in Waco. It is a slightly older property, but seems to be well kept. Not top of the line, but a good business traveler type of property.

Awesome Hotel. I was greeted by Alvin who is probably one of the coolest dudes ive eve meet. Enjoyed my stay and will return.

Great location in the center of Waco, just a few minutes from the Magnolia Silos and Baylor University.

Room and hallway had crickets and roaches, wouldn't have been so bad if the room wouldn't have been almost 400$

Close to what we wanted. No laundry facilities on site

Needed a ride after the local trolley stopped running. Called the hotel to pick us up and they were there in no time. Thanks!!

Nice hotel in a nice area with lots of cool stuff in the area and also not very far from anything else

Perfect room for our brief trip to Waco! Friendly staff and clean, comfortable room!

We had a very hot room and the staff moved us to a new room and comped our breakfast and they were extremely nice!!

Convenient location near restaurants snd Baylor University. My reservations were mixed up and I had to take the changes or not have a room for my sons graduation.

Everyone in the hotel was very polite and accommodating. The shuttle was very handy, and the drivers were knowledgable of the town. The only down side is the railroad is close, and you know when a train comes through town. They aren’t shy about laying on the horn even at 4am on Easter Sunday, but that isn’t the hotels fault. Overall this is the place to stay if you’re visiting Waco to see magnolia.

S University Parks Dr Waco TX

Hotel highlights

  • Walking distance to Waco Convention Center and Magnolia Market at the Silos
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Brazos, Hilton Waco is adjacent to Waco Convention Center and within a 15-minute walk of popular sights like Magnolia Market at the Silos. This 195-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Centrally located in Waco, the hotel is connected to the convention center, and a short walk from Dr. Pepper Museum and Fort House Museum.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served each morning for a fee.


Rooms

All 195 air-conditioned rooms feature MP3 docks, sofa beds, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, safes, and phones are other standard amenities.


Property features

At Hilton Waco, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and coffee/tea in a common area.

Room options

Executive Room, 1 King Bed, Corner

King 1 | Sleeps 3

Room, 1 King Bed, View, Corner

King 1 | Sleeps 4

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 5

Suite, 1 King Bed, Pool View

King 1 | Sleeps 4

Guest reviews for Hilton Waco

Everyone (20) Couples (6) Business (1) Family (6) Other (1)
5
Everyone

By on Sep 9, 2019

Review comment responded on Sep 10, 2019

Thank you for visiting Hilton Waco and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Justin Edwards, General Manager

5
Families

Great location for everything in Waco! Walking distance to most of what we wanted to see.

By on Aug 1, 2019

Review comment responded on Aug 2, 2019

Thank you you for sharing your fabulous review of Hilton Waco. We appreciate your comments about our convenient downtown location within walking distance to so many shops, bars, restaurants and to Baylor University! We are happy you enjoyed our hospitality and hope you will make us your home whenever you are in Waco for business or for pleasure! Justin Edwards, General Manager

5
Families

Very clean, close to areas of interest, great pool and outdoor area.

By , from New Jersey on Jul 26, 2019

Review comment responded on Jul 27, 2019

James, thank you for the generous review of the Hilton Waco. We are delighted to know you enjoyed your time at our pool area and that our location worked well for your plans. It was a pleasure hosting you, and we look forward to your next visit. Justin Edwards, General Manager

3
Friends

The rooms were clean but the hotel was a little more run down. Some of the staff were very inexperienced and didn’t seem to know customer service. We had issues with our toilet 3 times and nobody seemed to make it a priority to fix it. Overall, this did not fill the shoes of a Hilton!

By on Jul 17, 2019

Review comment responded on Jul 18, 2019

Thank you for being our guest. We are sorry for the maintenance issues you encountered in your room and that our staff was not responsive to your needs. Your feedback has been shared with the appropriate teams to make sure we are consistent with our service delivery. Also, we have taken note of your concerns with regard to the condition of our hotel. We value your business and hope you will return so we can make it up to you. Justin Edwards, General Manager

5
Partner Couples

The bathrooms did not work properly. We had a ballroom service a few times to get it fixed

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you for the review of Hilton Waco. We are sorry for the problems you encountered in your bathroom and apologize for the inconvenience this caused. We are glad we were able to resolve this to your satisfaction. On a positive note, we much appreciate the perfect ratings, and we hope to have another opportunity to make your next stay perfect in every respect. Justin Edwards, General Manager

3
Everyone

No hot water for a couple days. Bar and coffee bar tony. Food was good.

By on Jun 29, 2019

Review comment responded on Jun 30, 2019

Thank you for sharing your feedback. Although you enjoyed our delicious food offerings, we are sorry for the inconvenience with the lack of hot water in your room. We have addressed this concern, and we hope you will see this as the isolated incident that it was. We hope you will give us the opportunity to make it up to you. Justin Edwards, General Manager

3
Everyone

By on Jun 14, 2019

Review comment responded on Jun 21, 2019

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Justin Edwards, General Manager

5
Partner Couples

Its central location was wonderful. Staff very friendly. Bartender was very welcoming

By on Apr 19, 2019

Review comment responded on Apr 20, 2019

Thank you for sharing your fabulous review of Hilton Waco. We appreciate your comments about our convenient downtown location and our attentive associates. We hope you will make us your home whenever you are in Waco for business or for pleasure! Justin Edwards, General Manager

4
Business Business Travelers

Property is located very close to about anything you would want to see or do in Waco. It is a slightly older property, but seems to be well kept. Not top of the line, but a good business traveler type of property.

By on Apr 2, 2019

Review comment responded on Apr 4, 2019

Thank you for reviewing the Hilton Waco. We are happy to know overall you had an enjoyable stay and that you loved our location. We appreciate your business and look forward to your next visit. Justin Edwards, General Manager

4

By on Apr 2, 2019

Review comment responded on Apr 4, 2019

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Hilton Waco. Justin Edwards, General Manager

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