Very nice property especially if your doing things at moody gardens, you get a discount on tickets. Pool was very pretty.
Fun place to stay! There is alot of things to do. Enjoyed every minute of my stay. Great service too.
Pool area was poorly supervised. The supervisor/property manager on duty(who was easily identified in his suit who browsed the pool perimeter) did nothing to eliminate the chaos in the gated pool area as well as the entry/hangout area where several families brought Bluetooth speakers blasting music of different genres. We are there to relax, what is peaceful to some is not peaceful to all. I felt as if I was in a low budget club in Mexico at 2am.
Room was very clean; Heated outdoor pool was so fun! We also enjoyed the Pizza shop & the spring break activities for kids.
Property is always so clean and staff are always so friendly. also this property puts in alot of effort to entertain the kids.
Check in was great. The man helping us was so nice and made us excited for our stay. Unfortunately, we had a bad experience at dinner. We ate at the bar with our kids since we had a late night after visiting Iceland and other holiday fun on the grounds. We waited an hour for our kids to get their food. My burger that was supposed to be medium rare was burnt and well done. The waitress didn’t seem to care about anything and was no where to be found. I expected much more from a nice resort. I don’t think we’ll be back because of that dining experience.
Very clean like the pool and play area . Very close to moody gardens which was good.
This one was hard to rate for me, normally I find it easy. I either love or hate something, but this time had a mixed bag. First, what I loved: Ease of access to local attractions Friendly and helpful staff Plenty of family oriented activities (all day, every day) Switched rooms (read below) and had a pretty decent view of the fireworks (did have an "ocean/island" view and new room had pool view) What I did not Love: First room I was put in was a handicapped room - I have a toddler, needed a bathtub - she slipped, fell, and hit her hip and head The shower heads were Covered in mildew - and one part was broken (the wand you can take off and use, its holder was busted so it would sit in one position, aimed directly into the face) The furniture was torn up, door handles as well, one of the phones did not work (right, mostly not at all) The toilet had pee on it and underneath the seat - I cleaned it up with a baby wipe before anyone used the restroom Ended up switching rooms the next night, much nicer, however there was mold/mildew by the air vents on the wall, and the Patio door would Not open. Had one of the employees try to open it, he couldn't get it. He offered to get Maintenance to come to try and fix it, I declined, figured it was safer to not with a toddler, in any case. Overall, it was great for easy access to Moody Gardens, Palm Beach was fun, and the location is easy enough to get out on the island as you desire. Cost wise? I feel it was too expensive.
No reading or overhead lights. Clean facility and friendly staff.
I am a disabled person and was excited about the pools lifts but when I went down to the pool area neither lifts were working so I could not get in the pool. It would have been so refreshing for me in the feels like 104 temperature. Very disappointed. Other than that the front desk staff was very friendly and helpful.
The Best staff in every way! Convenience and Everything you need for a great vacation on the property.
The property was clean and easy to get around with luggage. Beautiful hotel.
Moody Gardens Hotel, Spa and Convention Center places you next to Moody Gardens and within a 10-minute stroll of other popular attractions like Galveston Schlitterbahn Waterpark. This 433-room, 4-star resort welcomes business and leisure travelers with a marina, a full-service spa, and a water park. It's connected to the convention center in central Galveston and also close to Galveston Seawall and Galveston Fishing Pier.
This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
The 433 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free newspapers. Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include free local calls, safes, and ironing boards. Housekeeping is available on request.
Moody Gardens Hotel, Spa and Convention Center features a marina, a full-service spa, and a water park. Onsite parking is available, both free self and paid valet parking (USD 20.00 per night)—also useful is a cruise ship terminal shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include an indoor pool, an outdoor pool, and a 24-hour fitness center.
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Very nice property especially if your doing things at moody gardens, you get a discount on tickets. Pool was very pretty.
Thank you for your feed back we are happy to hear you've enjoyed your stay.
Fun place to stay! There is alot of things to do. Enjoyed every minute of my stay. Great service too.
Thank you for your feedback. We are happy to hear you've enjoyed your stay with us!
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Thank you for you feedback. We hope to see you again.
Pool area was poorly supervised. The supervisor/property manager on duty(who was easily identified in his suit who browsed the pool perimeter) did nothing to eliminate the chaos in the gated pool area as well as the entry/hangout area where several families brought Bluetooth speakers blasting music of different genres. We are there to relax, what is peaceful to some is not peaceful to all. I felt as if I was in a low budget club in Mexico at 2am.
Thank you for your feed back.
Room was very clean; Heated outdoor pool was so fun! We also enjoyed the Pizza shop & the spring break activities for kids.
Thank you for your feed back .We are happy to hear you've enjoyed your stay. please come back to stay with us.
Property is always so clean and staff are always so friendly. also this property puts in alot of effort to entertain the kids.
Thank you for your feed back. We are happy to hear you've enjoyed your stay with us. Please come back to stay with us soon.
Thank you for your feedback, we look forward to seeing you next time!