We got stuck in a room where the air conditioner did not work and we did not ever receive a call back from the manager to discuss a resolution.
Beautiful property & excellent service from staff
We had an amazing stay. The staff was very sweet. The rooms were clean and very comfortable. The food was amazing. We will definitely be going back. We were sad to leave.
was cery nice
Nothing beds were hard pillows poor only thinkopen was pool food too expensive so was vallet way to much for price of room
Our first time staying here and enjoyed our stay. The only area I could see needs improvement is room service food. We ordered 2 chicken fried chicken, was supposed to come with mashed potatoes and veggies, one of the plates was missing the veggies & gravy for the chicken and mashed. We were so hungry, didn’t bother calling to ask for the missing items. The food also lacked flavor, but as stated, we were hungry, so we added as needed. Also ordered kids Mac & cheese, nothing to brag about, kids ate it. Other than that, our stay was satisfactory.
Some fun things to do around the property
Truly enjoyed my stay will definitely come back
Stay was good !
nice property
Liked the overall things to do on the property. Kid friendly! The service was very slow at all restaurants we visited. Did not like the fact bars didn't open until 4pm on Sunday.
The beds were not very comfortable.
Rooms were very clean.
Moody Gardens Hotel, Spa and Convention Center places you next to Moody Gardens and within a 10-minute walk of Palm Beach. This 433-room, 4-star resort welcomes business and leisure travelers with a marina, a full-service spa, and a water park. Centrally located in Galveston, the resort is connected to the convention center, and a short walk from Galveston Schlitterbahn Waterpark and Lone Star Fire Museum.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served each morning for a fee.
32-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include refrigerators, coffee makers, and free newspapers. Housekeeping is available on request.
Moody Gardens Hotel, Spa and Convention Center features a marina, a full-service spa, and a water park. Parking is available for USD 10.00 per night (USD 22 per day for valet parking), and there's also a cruise ship terminal shuttle. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa resort include an indoor pool, an outdoor pool, and a 24-hour gym.
We got stuck in a room where the air conditioner did not work and we did not ever receive a call back from the manager to discuss a resolution.
Beautiful property & excellent service from staff
Thanks for staying with us. We appreciate your feedback!
We had an amazing stay. The staff was very sweet. The rooms were clean and very comfortable. The food was amazing. We will definitely be going back. We were sad to leave.
Thanks for staying with us. We appreciate your feedback!
was cery nice
Thanks for staying with us. We appreciate your feedback!
Nothing beds were hard pillows poor only thinkopen was pool food too expensive so was vallet way to much for price of room
Thank you for your feedback. We will be addressing your concerns.
Our first time staying here and enjoyed our stay. The only area I could see needs improvement is room service food. We ordered 2 chicken fried chicken, was supposed to come with mashed potatoes and veggies, one of the plates was missing the veggies & gravy for the chicken and mashed. We were so hungry, didn’t bother calling to ask for the missing items. The food also lacked flavor, but as stated, we were hungry, so we added as needed. Also ordered kids Mac & cheese, nothing to brag about, kids ate it. Other than that, our stay was satisfactory.
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback. We will be addressing your concerns.