The location is wonderful and the staff was welcoming but the property was definitely not upkept well. It smells musty and old when you enter the building. It was hot and muggy. The elevator wasn't working and we were on the 3rd floor. The outlay of the king suite was awesome! It has a lot of potential but, the room was dirty. The floors weren't swept well, the bathroom was dirty, the lamps and curtains were dusty.
The elevator was not broken. There is really NO elevator at all.
When we arrived to the room it had a bad odor in it so I opened the doors let it air out. Later that night I seen roaches crawling on the walls they told us they didn't have another room available but would talk to the district manager and try to give us a credit which never happened the next day when we went down for breakfast the waffle stuff had been out from the night before and the guy hadn't came in yet to change it and it was after seven o'clock so we left and went somewhere else to eat.
The appearance of the hotel from the outside looked somewhat run down, however, the room was clean and nice. The bathtub was dirt stains so ot looked like it was dirty, but wasnt. Theres a Dennys and a steakhouse right next door. Easy access to the beach. Parkong lots were well lit at night. Overall I would stay again.
Elevators were broken so we had to carry my disabled grandmother up to the 3rd floor. No 1st floor rooms, no other hotel rooms available. Filed an ADA non-compliance report. Room smelled like cat pee and the bathroom wasn’t very clean. Pictures are misleading.
Very rundown property….
The staff Excellent. They accommodated our every need. The beds were really clean and comfortable however the bathtub needed a little extra cleaning. It’s a great place for the cost. I would absolutely stay here again.
Nothing stood out
The room had a bad odor. Bedding was not changed out. Non working elevator.
They called at the last minute to change our room to the second floor - neither my husband nor I can do stairs any longer. He offered us a down scaled room on the back of the building rather than waterfall which we had paid for. At the last minute we had to scurry and find any place to sleep for the night that would allow our pet to stay with us. Worse part of our trip !
For a cheap room it's ok. They don't clean your room when you're there. I ran out of toilet paper and had to go ask for it at the front desk. I know we're at the beach but the floor was sandy and the mattress on one of the beds was sunk in and needs to be replaced. For $100 a night, it's not a bad place but, definitely not a great place. Dennys and Saltgrass are both right there which makes it closer to food.
This property was very dirty. The bed sheets were filthy, and towels were disgusting. There was dog hair everywhere, and roaches. Very disappointed with the property.
This property shares the parking with Denny's Restaurant & we had to park all the way on the back side of the building when our room was in the front. The hand rails are draped with caution ⚠️ tape because the wood is rotting & if you lean on them you will fall to the ground below!!!! And apparently they have permanent residents there that like to tell you that the balcony in front of their room is theirs.. No help from the office on that. The brown haired girl that works in the office is rude!
It had a weird smell other than that the property and staff was great and we would stay again
The property was not taken care of in any way. No towels and trash was left ouside doors throughout hotel.
Wingate by Wyndham Galveston East Beach places you within 2 miles (3 km) of popular sights like Galveston Seawall and Port of Galveston Cruise Terminal. This 119-room motel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free self-serve breakfast is included with your stay and awaits you each morning.
Guests can expect 27-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
At Wingate by Wyndham Galveston East Beach, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a computer station, express check-out, and laundry facilities.
The location is wonderful and the staff was welcoming but the property was definitely not upkept well. It smells musty and old when you enter the building. It was hot and muggy. The elevator wasn't working and we were on the 3rd floor. The outlay of the king suite was awesome! It has a lot of potential but, the room was dirty. The floors weren't swept well, the bathroom was dirty, the lamps and curtains were dusty.
The elevator was not broken. There is really NO elevator at all.
Dear Glenn, Here at Wingate by Wyndham, we would like to express our deepest apologies to you and your family. We are trying our hardest to get the elevators back up and running.
When we arrived to the room it had a bad odor in it so I opened the doors let it air out. Later that night I seen roaches crawling on the walls they told us they didn't have another room available but would talk to the district manager and try to give us a credit which never happened the next day when we went down for breakfast the waffle stuff had been out from the night before and the guy hadn't came in yet to change it and it was after seven o'clock so we left and went somewhere else to eat.
Hi Ms. April, we are truly sorry for any inconvenince this may have caused you.
Hi Jerry, here at Wingate By Wyndham, we would like to say thank you for staying with us. We hope to see you again in the near future.
Hi Justin, here at Wingate By Wyndham, we would like to say thank you for staying with us. And we hope to see you again in the near future.
The appearance of the hotel from the outside looked somewhat run down, however, the room was clean and nice. The bathtub was dirt stains so ot looked like it was dirty, but wasnt. Theres a Dennys and a steakhouse right next door. Easy access to the beach. Parkong lots were well lit at night. Overall I would stay again.
Elevators were broken so we had to carry my disabled grandmother up to the 3rd floor. No 1st floor rooms, no other hotel rooms available. Filed an ADA non-compliance report. Room smelled like cat pee and the bathroom wasn’t very clean. Pictures are misleading.
Very rundown property….
Hi Heather, here at Wingate By Wyndham we would like to express our deepest apologies to you and your family for any inconveniences this may have caused you and your family.