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Recent guest reviews

Management, Confirmation#: 45664292 My experience for our first trip to Galveston using your hotel was absolutely horrendous. The AC went out three times, the room sheets had hair on them not to mention dirty spots where they clearly weren’t changed correctly from the previous people, and sand all over the floor. When I approached the lady at the front desk about it, her words were it was cleaned, very snappy. First off that’s not how you respond to any customer let alone a first time traveler. We ended up getting with the cleaning crew ourselves to get fresh sheets, another unnecessary step for any customer. There are so many missed opportunities here with us to include the messages to the hotel that were never responded to prior to us checking in, feel free to review, you can see they were read but not responded to. We have a very poor taste in out mouth for Holiday Inn and now the Galveston area. I will continue to push this email through every chain until it is rectified. Thank you, Mr. Pippin

Staff were so nice. Loved the pool. Room was spacious and comfortable. Nice balcony.

Great location and comfortable beds!

Place was new and next to shopping and restaurants. The Beach right across the street. Great place

Nice hotel, clean, perfect location, right on the water. and a real breakfast was included, very happy with our stay!

The only issue we had was that the mattress on our king size bed gave us both a backache.

Decor seemed nice. Dangerous to cross the street to get to the beach. Crappy view, more a view of the bar next door than the ocean. Not worth the exorbitant price. If I were 21 and not 41 years old, it would have been ok.

I did the ocean view room reservation, but when we got there for check out, customer services couldn't find the reservation by number. I had to call to orbitz. After that they said not have ocean view room available so we had to accept whatever room was available.

Not very clean and never got my room cleaned even though we were gone each day until after 2:30. Staff at breakfast are very friendly and helpful but front desk were ok.

I loved the quality of service here and they took all Covid precautions! Pool is great too! I did not like how noisy the oceanfront room was with street noise, even on the top floor. Also, the oceanfront balcony is very small.

We paid for an ocean view but you could not open up the door to go out on the balcony it was stuck And maintenance did not know how to fix the problem on over there

A nice clean property. The pool is great! The rooms are nice. The restaurant next door is amazing! The only complaint is we booked a ocean view room, it wasn’t what I expected. You’ll see the ocean but it’s more a parcel view. If you want a true ocean view you have to get the suit rooms.

Everything was good except the front desk. And i didn’t get what room i wanted.

SEAWALL BOULEVARD Galveston TX

Hotel highlights

  • Walking distance to Galveston Seawall and Galveston Island Historic Pleasure Pier
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Holiday Inn Express And Suites Galveston Beach, an IHG Hotel places you within a 15-minute stroll of popular sights such as Galveston Seawall and Galveston Island Historic Pleasure Pier. This 134-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Coffee makers, safes, and ironing boards are also available.


Property features

Built in 2019, the brand new Holiday Inn Express And Suites Galveston Beach, an IHG Hotel offers an outdoor pool, a children's pool, and free WiFi in public areas. Self parking is offered for USD 15.00 per day. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a gift shop.

Room options

Standard Room, 2 Queen Beds, Accessible (Comm)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Balcony (Comm)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Balcony

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Holiday Inn Express And Suites Galveston Beach, an IHG Hotel

Everyone (9) Couples (3) Family (7)
1
Family

Management, Confirmation#: 45664292 My experience for our first trip to Galveston using your hotel was absolutely horrendous. The AC went out three times, the room sheets had hair on them not to mention dirty spots where they clearly weren’t changed correctly from the previous people, and sand all over the floor. When I approached the lady at the front desk about it, her words were it was cleaned, very snappy. First off that’s not how you respond to any customer let alone a first time traveler. We ended up getting with the cleaning crew ourselves to get fresh sheets, another unnecessary step for any customer. There are so many missed opportunities here with us to include the messages to the hotel that were never responded to prior to us checking in, feel free to review, you can see they were read but not responded to. We have a very poor taste in out mouth for Holiday Inn and now the Galveston area. I will continue to push this email through every chain until it is rectified. Thank you, Mr. Pippin

By on Jun 17, 2022

5
Friends

Staff were so nice. Loved the pool. Room was spacious and comfortable. Nice balcony.

By on May 6, 2022

5
Friends

Great location and comfortable beds!

By on Feb 14, 2022

Review comment responded on Feb 16, 2022

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH

5
Everyone

Place was new and next to shopping and restaurants. The Beach right across the street. Great place

By on Jan 24, 2022

Review comment responded on Jan 24, 2022

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH

5
Partner Couples

Nice hotel, clean, perfect location, right on the water. and a real breakfast was included, very happy with our stay!

By on Sep 11, 2021

Review comment responded on Sep 12, 2021

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH.

5
Partner Couples

The only issue we had was that the mattress on our king size bed gave us both a backache.

By on Aug 29, 2021

Review comment responded on Aug 29, 2021

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH.

3
Family

Decor seemed nice. Dangerous to cross the street to get to the beach. Crappy view, more a view of the bar next door than the ocean. Not worth the exorbitant price. If I were 21 and not 41 years old, it would have been ok.

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

3
Family

I did the ocean view room reservation, but when we got there for check out, customer services couldn't find the reservation by number. I had to call to orbitz. After that they said not have ocean view room available so we had to accept whatever room was available.

By on Jul 10, 2021

Review comment responded on Jul 23, 2021

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH.

3
Everyone

By on Apr 16, 2021

Review comment responded on Apr 27, 2021

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH.

3
Family with small children

Not very clean and never got my room cleaned even though we were gone each day until after 2:30. Staff at breakfast are very friendly and helpful but front desk were ok.

By on Sep 9, 2020

Review comment responded on Sep 19, 2020

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express GALVESTON BEACH.

Holiday Inn Express And Suites Galveston Beach, an IHG Hotel

3228 SEAWALL BOULEVARD, Galveston, TX 77550
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