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Holiday Inn Express Hotel & Suites Galveston West-Seawall

2.5 out of 5.0

Recent guest reviews

The first room we were assigned had a mold and mildew problem in the bathroom. It smelled terrible. The staff gave us another room and it was great. No problem. The rooms are huge and very comfortable. The breakfast is excellent. The staff were very friendly and helpful.

2 days in a row around 5 am hearing people walking was really annoying

Nice hotel excellent breakfast clean comfortable rooms and nice helpful staff.

Chris at the front desk was great! He moved us to another room right after check in because the air unit was making a loud noise. No hot water in our room on the 4th floor. Ugh!

We had a great stay at the Holiday Inn Express. My only complaint is the breakfast room is too small and some mornings we had to wait to get a table but that would not stop us from staying here on future vacations. Overall, we had a great experience.

We spent the week in Galveston and this hotel was perfect for us. It's located on the seawall so we were able to walk across the street to the water. Not a great beach here - mostly rocks. (you need to go east or west to get to a better beach.) The hotel staff is friendly and the amenities are great for the price. The room was comfortable but honestly we spent most of our time on the beach or at Schlitterbahn. When we come back, we will definitely consider staying here again.

We stayed here the night before our cruise and loved it. The location is great and the staff was Awesome. The breakfast was excellent with a lot of choices and the staff was very friendly and helpful. The hotel is very clean and our room was spotless. We will stay here again.

The staff at the hotel was wonderful. The hotel is nice. It is across from the seawall but there is no beach access there, only rocks.

we really enjoyed ourselves and will come back in the future

The hotel is across West Seawall Boulevard from the Gulf of Mexico. We had a wonderful suite with an accessible patio overlooking the Boulevard to the water. The sounds of the water against the seawall were marred by the sounds of traffic on the roadway with the door open, vehicle sounds were not too loud with the patio door closed. The room was clean, the staff friendly and helpful with suggestions to nearby restaurants.

The room had some smell but it is in the coastal area so it's expected. Very roomy, more than most places. The wifi didn't work the first day. Overall very nice for the price paid.

Good value for the money. Friendly staff. When we were thete it was very quuet.

Rooms are not bad. Clean and hotel was very quiet on the 4th foor. Make sure you get a room away from the elevators, as they beep on every floor real loud. Internet access was a little weak and slow at best. The tv was wonderful as they have dish network with almost every channel!

The main negative was that I could smell the wet mildew damage from flooding. Not sure of the history (possible Ike damage), but I know this smell well...musty damp. Easily remedied by opening the balcony for fresh air. Beds were great. Breakfast was the standard 1985 approach to meals in hotels. I'm not hard to please in general, but I would have loved a California attitude for fresh and healthy food.

very clean, when I needed assistance with anything someone was always there to help. I recommend this hotel

We were very comfortable & will return again and stay at Holiday Inn Express thank you.

Staff was a little suspect, but if this rom was between 60-90 bucks, it would have been a helluva deal

when i showed up, not only myself but others had to wait 20-30mins for our rooms to be ready after 4pm check-in time...the hotel feels cheap in some areas....these rooms should be 70-90& for rooms at the most not anything over 100....somebody is getting over

We were very satisfied with this hotel. Its right across the Gulf and within walking distance to one of the many Piers. Very satisfied and will stay again!!

Room options

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room

King 1 | Queen 1 | Sleeps 2

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Holiday Inn Express Hotel & Suites Galveston West-Seawall

Everyone (4) Couples (29) Business (3) Family (42) Friends (4) Other (1)
4

very helpful staff. great breakfast. easy to find.

Everyone

The first room we were assigned had a mold and mildew problem in the bathroom. It smelled terrible. The staff gave us another room and it was great. No problem. The rooms are huge and very comfortable. The breakfast is excellent. The staff were very friendly and helpful.

By on Nov 18, 2017

3

building is getting old you can hear people walk

Families

2 days in a row around 5 am hearing people walking was really annoying

By , from Denver on Nov 15, 2017

Review comment responded on Nov 18, 2017

We are very sorry you did not enjoy your stay as much as you should have. I wish we could have done more. We hope you give us a 2nd chance in the future. In the mean time we are here working for our guest in the hopes all of them enjoy their stays.

5

very restful vacation.

Everyone

Nice hotel excellent breakfast clean comfortable rooms and nice helpful staff.

By , from Jennings La. on Oct 4, 2017

Review comment responded on Oct 15, 2017

Thank you for your kind words, we greatly appreciate your business and we look forward to you staying again.

3

nice hotel- great view

Everyone

Chris at the front desk was great! He moved us to another room right after check in because the air unit was making a loud noise. No hot water in our room on the 4th floor. Ugh!

By on May 4, 2017

Review comment responded on May 9, 2017

Thank you so much for your feedback and will pass on your comments to Chris. We are always working on improving and with your comments we can do so. Thank you,

5
Everyone

By on Oct 31, 2016

Review comment responded on Apr 11, 2017

Thank you so much for your feedback we are working on improving and we hope you visit again to show you our improvement.

4

great family vacation

Families

We had a great stay at the Holiday Inn Express. My only complaint is the breakfast room is too small and some mornings we had to wait to get a table but that would not stop us from staying here on future vacations. Overall, we had a great experience.

By on Aug 12, 2015

4

galveston getaway

Couples

We spent the week in Galveston and this hotel was perfect for us. It's located on the seawall so we were able to walk across the street to the water. Not a great beach here - mostly rocks. (you need to go east or west to get to a better beach.) The hotel staff is friendly and the amenities are great for the price. The room was comfortable but honestly we spent most of our time on the beach or at Schlitterbahn. When we come back, we will definitely consider staying here again.

By on Aug 9, 2015

5

wonderful stay

Couples

We stayed here the night before our cruise and loved it. The location is great and the staff was Awesome. The breakfast was excellent with a lot of choices and the staff was very friendly and helpful. The hotel is very clean and our room was spotless. We will stay here again.

By on Jul 20, 2015

4

fun trip

Families

The staff at the hotel was wonderful. The hotel is nice. It is across from the seawall but there is no beach access there, only rocks.

By on Jul 14, 2015

5

girls night out

GetawayWithFriends

we really enjoyed ourselves and will come back in the future

By on Apr 6, 2015