When i checked, is when i found out you had to pay for parking.
It was close to the restaurants, the beach and the Galveston Convention Center. However, I did not like that the doors open to the outside. The price to stay here was not cheap, but It had the feel of a motel as you entered your room. Although, the inside of the room was well kept and the bed was comfortable.
We never had room service for our entire stay, we were out by 8am everyday and arrived back after 3pm everyday. Only one elevator operational the entire time was inconvenient.
I liked the fact everything was right on the property live entertainment,great restaurant,pool and hot tub and across from beach
The staff was excellent, very welcoming and attentive. The in hotel dining was well prepared, a real step above normal chain hotels. and it was very nice to have a gorgeous view of the Gulf right outside the window. Traffic noise is quite loud as Seawall is a main transit route and seashore traffic is always louder than not but I sleep with ear plugs in anyway so it was no problem. And the view makes it totally worth it.
This place is an absolute dump. Not as advertised in pictures at all. There were non-guests hanging out in the parking lot that followed us up to the building. The property manager Svan is dishonest and a cheat. When we decided to stay elsewhere, He told me to contact orbitz for a refund. When Orbitz called, Svan rejected the refund multiple times. Don’t trust Orbitz or Svan if you have a problem upon arrival. Even though we booked through Orbitz again at the Tremont, they still refuse to give any refund, even after canceling the last few days of the stay within the 24 hour full refund period. Beware!
Friendly staff and services. Too much noise from room above and across from our room on the 7th floor.
At check-in I was told they were "upgrading" my room. What they actually did was to take my quiet room away from the noise and construction and give me one directly above it. At 3:00 a.m. crews started right below my room with erecting the finish line gear for a half marathon, at 6:00 a.m. music started blasting away, this continued to well past noon. Thanks for the upgrade!!!
The staff was awful they charged my card more than they said about $176 more. You had to pay for everything coffee was &3.50 for a to go cup I won’t b back
The staff was so polite. The room was clean.
Great Location on the seawall. Great ocean view. Good restaurants close by. Room had some issues. Shower handle is ready to fall off. the microwave turntable is broken. Several ac outlets didn't work. They charged for parking and I must have missed the note of that in the reservation. For the price, it must be for the location and view because the room should have been better maintained.
The staff is always so helpful and friendly. We love the view.
Great pool! Super close to the beach!
Nothing was like it was advertised and had the ax unit dripping on my balcony the entire time where we couldn’t be out there and that’s after having to fight with the staff on the room I paid for and said don’t trust the 3rd party reservation
This is a beach property and as such it is impossible to expect it to be perfect. The site was clean and the bed was comfortable. You can’t beat the location.
The pool and area around the pool are amazing. The staff were all very helpful and friendly. Rooms were spacious and each room has its own private balcony, we had a view of the pool and the Gulf. We had breakfast at the on site restaurant, it was good. The front of the hotel is very attractive but the rear needs some work. Overall we were very pleased with this hotel and would be happy to stay here again.
The pool was very nice. The rooms were fine. I think for the price, it could have been nicer.
This property is in disrepair and one of the most dated and dilapidated corridors and rooms I have ever stayed in for any price. But for the $134/night $36/day to park, it was ridiculous and a waste of money. So very disappointed at Holiday Inn for this stay. Never again.
Holiday Inn Resort: Galveston-On The Beach, an IHG Hotel places you within a 10-minute stroll of popular attractions such as NOAA Fisheries Galveston Laboratory and Galveston Island Convention Center. This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start your day off with full breakfast, available for a fee.
Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and free newspapers are also available.
Guests of Holiday Inn Resort: Galveston-On The Beach, an IHG Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is USD 8.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a gym, free WiFi in public areas, and conference space.
When i checked, is when i found out you had to pay for parking.
It was close to the restaurants, the beach and the Galveston Convention Center. However, I did not like that the doors open to the outside. The price to stay here was not cheap, but It had the feel of a motel as you entered your room. Although, the inside of the room was well kept and the bed was comfortable.
We never had room service for our entire stay, we were out by 8am everyday and arrived back after 3pm everyday. Only one elevator operational the entire time was inconvenient.
I liked the fact everything was right on the property live entertainment,great restaurant,pool and hot tub and across from beach
The staff was excellent, very welcoming and attentive. The in hotel dining was well prepared, a real step above normal chain hotels. and it was very nice to have a gorgeous view of the Gulf right outside the window. Traffic noise is quite loud as Seawall is a main transit route and seashore traffic is always louder than not but I sleep with ear plugs in anyway so it was no problem. And the view makes it totally worth it.
This place is an absolute dump. Not as advertised in pictures at all. There were non-guests hanging out in the parking lot that followed us up to the building. The property manager Svan is dishonest and a cheat. When we decided to stay elsewhere, He told me to contact orbitz for a refund. When Orbitz called, Svan rejected the refund multiple times. Don’t trust Orbitz or Svan if you have a problem upon arrival. Even though we booked through Orbitz again at the Tremont, they still refuse to give any refund, even after canceling the last few days of the stay within the 24 hour full refund period. Beware!
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GALVESTON-ON THE BEACH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
Friendly staff and services. Too much noise from room above and across from our room on the 7th floor.
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GALVESTON-ON THE BEACH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 409-740-5300 or Hiresort@ldry.com.
At check-in I was told they were "upgrading" my room. What they actually did was to take my quiet room away from the noise and construction and give me one directly above it. At 3:00 a.m. crews started right below my room with erecting the finish line gear for a half marathon, at 6:00 a.m. music started blasting away, this continued to well past noon. Thanks for the upgrade!!!
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GALVESTON-ON THE BEACH. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at 409-740-5300 or Hiresort@ldry.com.
Thank you for taking the time to tell us about your experience at Holiday Inn GALVESTON-ON THE BEACH. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn.