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Recent guest reviews

The Goods: Oceanview Clean rooms Friendly staff Good breakfast Well equipped gym On-site paid parking The Bads: Charge for wi-fi on final receipt while hotel advertises free wi-fi.

The front desk staff was super nice and the room was perfeftly cleaned

We booked a ocean view room and received a room in the building opposite side of the ocean. Room was clean and had everything we needed to make our stay comfortable.

Great!

The desk employee was super helpful and very professional on our check in

Safety and cleanliness Nothing

I was here because my father was in ICU. I needed to check in before 4pm but my issue was that the response to my father is in ICU was we're running late because our power just came on. While I can sympathize with things that just happen, in the hospitality field, some empathy would have been nice in that moment. I had a meeting that I could not miss. There was nothing like, "I understand, we can call you as soon as your room is ready." Nothing. Luckily after looking all over town for a private place to take my meeting and striking out, I decided to call them around 3 to see if by chance my room was ready and it was. I was already stressed about my father and I asked the hospital for a space and I reached out to a local library and could not find a private space, to also have to manage this stress was unbelievable. There are times to follow the rules and times to make a small exception. Once I checked in I noticed other meeting rooms that did not seem to be used. They could have offered those in a pinch, something but to offer no customer service and no feeling at all, was just not what I was expecting from a Hilton hotel.

Nice stuff good breakfast nice rooms 😉😎😜

Upon arrival - I felt harassed by the employee who checked me in because I didn’t have a Hilton Honors account. The first room I was given was dirty. To the point that I went back down and requested another room. The 2nd room I was given had the do not disturb sign hanging on the door so I was a little scared to enter it. When I did - I found it was cleaner but the toilet paper holder was broken. Very different experience at this property. Seems the housekeeping staff needs a refresher course.

Great location since we wanted to go to Stewart Beach. Very clean, new, breakfast and evening "social" food was excellent. Front desk was very nice but unable to check-in because the rooms were not ready when I came at 3:00 and 3:30 (that was okay because the published checkin was 4PM). But the rooms were still not ready when we all came from the beach at 4:30 and 5pm. They did let us use the pool and basketball court while we waited. The real problem was NO WIFI on the 5th floor. I did talk to the front desk and took my ipad to them. I could get wifi internet access in the lobby but NOT in the room or anywhere on the 5th floor. I would stay there again if I could get assurance that wifi was working in the room and I was properly informed when the room would be available.

Quiet, spacious and family friendly are the words I would use to describe this property.

2nd stay at this hotel. First time was great. This time I was disappointed with the fact that they had almost NO breakfast available on a Sunday morning. In Galveston, in the busy season, when you know your hotel is booked....you probably want to order more food so you don’t run out. May also want to add staff to help the poor guy trying to keep up with it all.

This will be my new default hotel for future Galveston visits! Everything & everyone helped to make my (much too brief) visit a relaxing success. Was it PERFECT? Of course not... no hotel is. There were a couple of minor glitches not even worth mentioning. The only thing I could do without was paying a daily rate for unsecured parking. Maybe a roaming guard or, at least, a raising bar at the entrance would justify the parking fee. Other than that, THANK YOU, Homewood Suites by Hilton!

Nothing.

Place clean close to the beach , I will be back next time.

Very clean and smelled wonderful. Great hospitality! Close to beach!

Room wasn’t ready for check-in time. We had to wait an hour to get in our room. Pool was very small. Location wasn’t as good as other places on the Seawall. Overall it was just ok but probably won’t stay there again

Our room was not ready for check in when we arrived at 6pm and we missed dinner reservations with a vendor client that was the purpose of our trip to Galveston.

Seawall Boulevard Galveston TX

Hotel highlights

  • Free breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool
  • Fitness center

Galveston Seawall is within 2 miles (3 km) of Homewood Suites by Hilton Galveston while other popular attractions such as Port of Galveston Cruise Terminal are within 3 miles (5 km). This 3-star hotel has 88 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free breakfast, offered on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception on select days.


Rooms

Guests can expect to find free WiFi and wired Internet, along with 43-inch flat-screen TVs. Other amenities include kitchens, MP3 docks, and sofa beds.


Property features

Homewood Suites by Hilton Galveston features an outdoor pool, a children's pool, and a gym. Self parking is offered for USD 15 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

2 Queen Beds | Sleeps 5

Suite, 2 Queen Beds, Accessible, Ocean View (Hearing)

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking, Ocean View (2 Queen Beds)

2 Queen Beds | Sleeps 5

Guest reviews for Homewood Suites by Hilton Galveston

Everyone (19) Family (15)
4
Family

The Goods: Oceanview Clean rooms Friendly staff Good breakfast Well equipped gym On-site paid parking The Bads: Charge for wi-fi on final receipt while hotel advertises free wi-fi.

By on Feb 22, 2023

Review comment responded on Feb 28, 2023

Thank you for taking the time to leave us a review on your recent stay with us. We are sorry to hear of the issue that you had with your bill. We do not charge for Wi-Fi unless premium Wi-Fi is selected. If you have any questions about this or any other part of your stay, please do not hesitate to reach out.

5
Family

The front desk staff was super nice and the room was perfeftly cleaned

By on Feb 11, 2023

Review comment responded on Feb 11, 2023

Hello Carlos,Thank you so much for taking the time to leave us a review on your recent stay with us. We are so happy to hear that you enjoyed the cleanliness of the room and your interactions with our team. We hope to welcome you back again soon!

3
Family

We booked a ocean view room and received a room in the building opposite side of the ocean. Room was clean and had everything we needed to make our stay comfortable.

By on Jan 2, 2023

Review comment responded on Jan 7, 2023

Thank you for taking the time to write a review and give us valuable feedback on your recent stay. We always strive to give our guests a wonderful experience and we are so sorry to hear about the issues you experienced. Please reach out to us if there is anything we can help you with in the future.

5
Everyone

Great!

By on Dec 25, 2022

Review comment responded on Dec 29, 2022

Good evening Paul,Thank you so much for taking the time to share your recent experience with us here at Homewood Galveston. We are so happy to hear that you enjoyed your stay and we hope to welcome you back soon!

5
Everyone

By on Dec 17, 2022

5
Family

The desk employee was super helpful and very professional on our check in

By on Sep 12, 2022

Review comment responded on Nov 25, 2022

Thank you so much for sharing your valuable feedback with us! We are so glad you enjoyed your stay, and we look forward to welcoming you back soon.

5
Family

Safety and cleanliness Nothing

By on Jul 7, 2022

2
Everyone

I was here because my father was in ICU. I needed to check in before 4pm but my issue was that the response to my father is in ICU was we're running late because our power just came on. While I can sympathize with things that just happen, in the hospitality field, some empathy would have been nice in that moment. I had a meeting that I could not miss. There was nothing like, "I understand, we can call you as soon as your room is ready." Nothing. Luckily after looking all over town for a private place to take my meeting and striking out, I decided to call them around 3 to see if by chance my room was ready and it was. I was already stressed about my father and I asked the hospital for a space and I reached out to a local library and could not find a private space, to also have to manage this stress was unbelievable. There are times to follow the rules and times to make a small exception. Once I checked in I noticed other meeting rooms that did not seem to be used. They could have offered those in a pinch, something but to offer no customer service and no feeling at all, was just not what I was expecting from a Hilton hotel.

By on May 8, 2022

4
Everyone

Nice stuff good breakfast nice rooms 😉😎😜

By on Apr 17, 2022

Review comment responded on May 2, 2022

We appreciate your review and are pleased to hear that you had such a great stay. We hope to serve you again soon!

3
Business Business

Upon arrival - I felt harassed by the employee who checked me in because I didn’t have a Hilton Honors account. The first room I was given was dirty. To the point that I went back down and requested another room. The 2nd room I was given had the do not disturb sign hanging on the door so I was a little scared to enter it. When I did - I found it was cleaner but the toilet paper holder was broken. Very different experience at this property. Seems the housekeeping staff needs a refresher course.

By , from Dallas on Dec 6, 2021

Homewood Suites by Hilton Galveston

110 Seawall Boulevard, Galveston, TX 77551
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