Staff was really bad would never come back
Nice room
The price was right but the room was musty and moldy.
Very pleased with this hotel.
Very nice
My husband fell backwardsin the bathtub on to the bathroom floor. Luckily his guardian angel kept him from hitting his head. The tub was very slippery and there are no safety handles nor anything in the tub like rubber mats or safety strips. Management needs to address adding safety handles at the very least. This fall could have been so much worse.
The place smelled like mold and mildew. The bathroom had mold in the corners of the bath tub and around it. Stained sheets and there was a soft spot in front of the air conditioner in the floor. Not to mention the baby rattlesnake crawling on the sidewalk.
The hotel would not even consider an early check in when I believe rooms were available. Making everyone wait to 3:00 pm even when you flexibility but expecting a prompt check out in them morning is something I always consider.
Basic hotel but clean. No breakfast, free parking
No uniqueness
The room was very large. You could easily fit 20 people in the room, not that we would though. The website say's it has water views, breakfast and a fitness center. None of it is true. The hotel said they have reported the discrepancies to booking sites but the booking sites will not change the description.
I was here for Memorial Day weekend and a couple days afterwards. Overall I was happy with the hotel. The second day there, housekeeping knocked on my door and I wasn't quite ready to leave for the day yet, so I asked them to come back in a few minutes, and they didn't until the next day, but I didn't ding them a point on my review, because, as I said, holiday weekend, and they were there on time the next day. Overall, the room and common areas were clean and the staff were friendly and polite.
The property had water damages and you could smell it from all entrances! My husband starting getting sick so we canceled and after much going back and forth, we got a refund!
Located 2.9 mi (4.6 km) from Galveston Island Convention Center, Galveston Inn & Suites Hotel is within a 10-minute drive of other popular attractions like Texas A&M University - Galveston. This 60-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and phones are also available.
Guests of Galveston Inn & Suites Hotel enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. You can take advantage of free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a picnic area.
Staff was really bad would never come back
Nice room
The price was right but the room was musty and moldy.
Very pleased with this hotel.
Very nice
My husband fell backwardsin the bathtub on to the bathroom floor. Luckily his guardian angel kept him from hitting his head. The tub was very slippery and there are no safety handles nor anything in the tub like rubber mats or safety strips. Management needs to address adding safety handles at the very least. This fall could have been so much worse.
The place smelled like mold and mildew. The bathroom had mold in the corners of the bath tub and around it. Stained sheets and there was a soft spot in front of the air conditioner in the floor. Not to mention the baby rattlesnake crawling on the sidewalk.
Hello Ireneo,I am sorry that you had a bad experience here at Galveston Inn & Suites. I'm a bit confused as we have no record of any negative staff interaction with you. Please let me know what you feel was so bad about your stay so I may address your concerns with our staff. Your remarks are quiet out of character for our staff as they do try to accommodate each and everyone of our guests.Sincerely,Milner SchrockGeneral Manager