Renovation, no seating in room, room picture was deceiving
Massive Renovations efforts, which is great, but we didn't know until after we already booked. Staff was mediocre, no real effort to go above and beyond to at least compensate for all the renovations. Tried to make everything cute and cheeky, but turned out rude and lazy. We have been to Galveston for years, but first visit to Galvez - disappointing, but definitely worth at least one stay. Too many other great options on the island.
Good location at the beach. Nice room with view; but hotel is under renovation and there are some inconveniences.
Excellent customer service always!
.
great hotel! renovations are happening now but the room I had was renovated and excellent!
Location is just great, the hotel is very nice and the staff super helpful. The Bar downstairs offer great drinks and the climatized swimming pool is a big plus
The property is nice and clean. Pool was great and comfortable. We had some issues with housekeeping that was frustrating, but overall a great stay and I would stay here again.
I did not stay here!! I called Orbitz wben I arrived at property and reported all the issues and Orbitz called property and told them and i was told that i would not be charged and they tried to charge me any way and i declined charges. Very disappointed with orbitz and The Galvez
The staff is outstanding. The hotel is beautiful. The new paint color really pops… beautiful. Our room was small and a bit drab. Construction crane obstructed our gulf view. All in all though, it was very pleasant and we’ll be back!!
This is the second time I have stayed at this hotel. It was an excellent experience.
Luv it
The hotel was great, beautiful architecture. Most of the staff were very friendly although we did encounter one unpleasant woman. The restaurant is great, swim up bar is great. There is a lot to do around the hotel: bars, restaurants, the beach, pleasure pier. We did have a lot of fun on our trip. I do feel it is over priced and the website is not a great representation. The online pictures and descriptions made it seem like the room we reserved was larger and the bathroom was not at all what was pictured. After looking closer and having been at the hotel, it seems like the room photos are the same pictures for the different rooms. We got a partial view king room. Online said it slept 3 and we thought it would have the chair and the bathroom pictured but there was no chair and no way it would have fit 3 people. It was very small. We asked if they had a bigger room for the same price (375) and was told no, the next size up rooms were called parlors and were around 600. I then found out that the room we got did have a double bed option which is larger and I feel I should have been given that information when inquiring about a larger room. The window was also quite filthy in our room. We were under the impression we would have a fridge but we did not, was told we could have one brought up for a fee but I have no clue where they would have put it. There are also no vending machines or a shop there which online said it had. Make sure you get snacks for the room.
The staff were very friendly & welcoming; doorman/bellman working Saturday night 7/10 were great w/my boys!
There were 2 problems with our stay. We were on the 5th floor, already unpacked, and they started drilling outside our window; which was so loud we couldn't hear each other even talk! They were good enough to move us, but they should have warned us they would be working outside on new construction until 7 pm! The only other problem was on the second day, we asked for minor cleanup (trash and towels) early in the morning. We came back at about 4 pm and nothing was done. Other than that, a good trip
Hotel was undergoing revitalization but I could see the future was bright. The staff on hand was excellent and friendly. Beach access was perfect and poolside was awesome. Looking forward to going back.
Older Hotel with a cool history! Excellent service and staff! Loved the location!
Galveston Seawall is within a 5-minute walk of Grand Galvez while other popular sites like Galveston Island Historic Pleasure Pier are within a 15-minute stroll. This 224-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Grand Galvez's 224 rooms provide iPod docks, coffee makers, and free weekday newspapers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes and ironing boards are other standard amenities.
At Grand Galvez, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is offered for USD 25 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.
Renovation, no seating in room, room picture was deceiving
Massive Renovations efforts, which is great, but we didn't know until after we already booked. Staff was mediocre, no real effort to go above and beyond to at least compensate for all the renovations. Tried to make everything cute and cheeky, but turned out rude and lazy. We have been to Galveston for years, but first visit to Galvez - disappointing, but definitely worth at least one stay. Too many other great options on the island.
Good location at the beach. Nice room with view; but hotel is under renovation and there are some inconveniences.
Excellent customer service always!
.
great hotel! renovations are happening now but the room I had was renovated and excellent!
Location is just great, the hotel is very nice and the staff super helpful. The Bar downstairs offer great drinks and the climatized swimming pool is a big plus
The property is nice and clean. Pool was great and comfortable. We had some issues with housekeeping that was frustrating, but overall a great stay and I would stay here again.
I did not stay here!! I called Orbitz wben I arrived at property and reported all the issues and Orbitz called property and told them and i was told that i would not be charged and they tried to charge me any way and i declined charges. Very disappointed with orbitz and The Galvez
