- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, MasterCard, and Visa.
- This hotel provides transfers from the cruise terminal. To make arrangements, contact the property with arrival details prior to travel, using the phone number on your booking confirmation.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No rollaway or extra beds are available.
Hilton Galveston Island Resort
3.5 out of 5.0
3.8
out of 5
Average Guest Review
See all 149 reviews
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Recent guest reviews
There was an hour delay in communications about Shuttle to the port breaking down. The hotel hired a third party and it turned out ok. Better communication up front would be nice.
7am in the morning we found a bed bug on the bed next to our baby daughter. By 7:15 maintenance came to our room and confirmed it was a bed bug. 9am we were out. Management told us at check out we will receive an email to let us know if it was in fact a bed bug. Certainly not the best way to spend my New Years morning.
Nice bed and hair dryer. Bathroom and coffee maker need some update/maintenance.
Room was a great location, but it wasn't as clean as it could have been. Shower was plugged badly and the water took 10 minutes to drain, and I didn't have time to complain due to circumstances. Lots of kiddies at the pool but I have to say the bar and restaurant were quite good, best appetizers and service ever--just get some Ginger Beer and know you have it instead of charging full price when it's lost its fizz (but we tipped over 20 percent). Thanks!
Staff was friendly, view was incredible, loved the hot tub and heated pool, and loved the bath towels and deep bath tub.
Wonderful accomodations, FREE cruise Parking and Shuttles back and Forth! - Fantastic!
Quiet lovely place for off-season folks who want to save money and travel safely! Convention center, beach, and several restaurants are within easy walking distance. Be sure to book an ocean-front view so you can watch the sun rise! Be sure to also check out the pool with the swim-up bar and hot tub! Located in a busy part of Galveston - lots to do and lots of fun!
Everything ok. Bathroom is not working good . Like water did not go out very well
We decided to stay in Galveston for a quick overnight getaway. We chose the Hilton, mostly because of the name. The property looked wonderful as we pulled in. The lobby area was beautiful. We were excited. Our excitement only increased when we saw the pool from the glassed in elevator. We eagerly went to our room, #423. When we entered the room, which was at the back of the building, the excitement faded. The ceiling was water stained, and there was still trash in the trash can. We went to the small balcony to see the gulf...what a letdown. Between being so far back, and the convention center next door, little of the gulf could be seen. The ancient air conditioner seemed to work fine, but it was noisy, and the hot exhaust blowing onto the balcony, made it impossible to enjoy the meager view. The bed wasn't very comfortable, making it difficult to sleep. The one bright spot was the bathroom. It was nice, the toiletries provided were nice, and the giant bath towels were awesome! Overall, I was disappointed in my whole experience, and will choose different accomodations when I stay in Galveston in the future.
Hotel had good food with good hours, priced good for a hotel restaurant. Room could not have been nicer.
Cleanliness of the hotel was good. What I didn't like was the beds or pillows. Not comfortable. Everything else was fine.
Loved this hotel. It was super nice and clean. The staff was super friendly. Room service was perfect.
I ordered a room with a balcony, when I got there I noticed my invoice did not say that. Not a big deal.
Customer Service, location and cleanliness were all excellent at this Hilton located across from the beach. I would highly recommend staying there!
There was water on the floor, not sure where it was coming from.
The staff were great, polite, attentive, they ran to get a safety pin when I asked for that. Great service!! I expect to get a complementary breakfast, and wifi when I stay at a hotel. Wifi was free and available. But $16 for a breakfast buffet!! That's just way to much. I'm already paying more for a pretty hotel, yes it was pretty, and comfortable, but not a value. Especially this far out of season. Next time i'll look for a cheaper, but still clean hotel, with free breakfast, maybe my expectations are just set too high!
Room very nice but pricey but worth it. Very nice to wake up to the nice view, . The only thing was on the last day we seen a large water bug crawling on the wall. This was no big deal to us being from the country but not what you want to see in the type of hotel and the price we paid
We stayed in a king room with a gulf view patio. The room was a pretty good size and the bed was very, very comfortable! The patio was really small, but I just wanted to see the sunset over the gulf and it sufficed for that! Parking was convenient, the lobby and room were nicely decorated. We ate in the lobby restaurant, which was nice although prices weren't great. We never did get the wi-fi to connect, which was a little annoying... Overall, a good stay!
Lovely view from balcony. Watched the sun rise over the water each morning with a cup of coffee. Parking was a breeze. Will be back soon.
Great last minute trip and a great value for the location.
Hotel highlights
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- 24-hour fitness center
Hilton Galveston Island Resort places you within 3 miles (5 km) of popular attractions like Moody Gardens and Galveston Schlitterbahn Waterpark. This 3.5-star hotel has 239 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi. On the beach, it's also near Galveston Island Railroad Museum and Grand 1894 Opera House.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is available for a fee.
Rooms
The 239 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. Guests can expect wired Internet, free WiFi, and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Free newspapers, laptop-compatible safes, and phones are also standard.
Property features
Hilton Galveston Island Resort features karaoke, an outdoor pool, and a 24-hour fitness center. Parking is available for USD 8.00 per night (USD 15.00 per night for valet parking), and there's also a free cruise terminal shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach hotel include a spa tub, a sauna, and free WiFi in public areas.
Guest reviews for Hilton Galveston Island Resort
good value
Everyone
There was an hour delay in communications about Shuttle to the port breaking down. The hotel hired a third party and it turned out ok. Better communication up front would be nice.
bed bugs!!!
Everyone
7am in the morning we found a bed bug on the bed next to our baby daughter. By 7:15 maintenance came to our room and confirmed it was a bed bug. 9am we were out. Management told us at check out we will receive an email to let us know if it was in fact a bed bug. Certainly not the best way to spend my New Years morning.
close to the beach
Everyone
Nice bed and hair dryer. Bathroom and coffee maker need some update/maintenance.
needed this hotel last minute and got support
Business Travelers
Room was a great location, but it wasn't as clean as it could have been. Shower was plugged badly and the water took 10 minutes to drain, and I didn't have time to complain due to circumstances. Lots of kiddies at the pool but I have to say the bar and restaurant were quite good, best appetizers and service ever--just get some Ginger Beer and know you have it instead of charging full price when it's lost its fizz (but we tipped over 20 percent). Thanks!
Everyone
Staff was friendly, view was incredible, loved the hot tub and heated pool, and loved the bath towels and deep bath tub.
cruise for christmas
Everyone
Wonderful accomodations, FREE cruise Parking and Shuttles back and Forth! - Fantastic!
nice hotel stay near the beach
Everyone
Quiet lovely place for off-season folks who want to save money and travel safely! Convention center, beach, and several restaurants are within easy walking distance. Be sure to book an ocean-front view so you can watch the sun rise! Be sure to also check out the pool with the swim-up bar and hot tub! Located in a busy part of Galveston - lots to do and lots of fun!
nice swimming pool~ close to the beach
Everyone
Everything ok. Bathroom is not working good . Like water did not go out very well
ok, for a cheap motel
Everyone
We decided to stay in Galveston for a quick overnight getaway. We chose the Hilton, mostly because of the name. The property looked wonderful as we pulled in. The lobby area was beautiful. We were excited. Our excitement only increased when we saw the pool from the glassed in elevator. We eagerly went to our room, #423. When we entered the room, which was at the back of the building, the excitement faded. The ceiling was water stained, and there was still trash in the trash can. We went to the small balcony to see the gulf...what a letdown. Between being so far back, and the convention center next door, little of the gulf could be seen. The ancient air conditioner seemed to work fine, but it was noisy, and the hot exhaust blowing onto the balcony, made it impossible to enjoy the meager view. The bed wasn't very comfortable, making it difficult to sleep. The one bright spot was the bathroom. It was nice, the toiletries provided were nice, and the giant bath towels were awesome! Overall, I was disappointed in my whole experience, and will choose different accomodations when I stay in Galveston in the future.
nice comfortable hotel
Couples
Hotel had good food with good hours, priced good for a hotel restaurant. Room could not have been nicer.
