Standard Room
from $117
Courtyard by Marriott Waco
3.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 17 reviews
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Recent guest reviews
the bathroom was not acceptable. mildew all over shower curtain, tub was also mildew looking with black spots where it meets the wall. my stay were 4 nights. one day before checking out I spoke to the chambermaid, she cleaned it with chlorine & took off mildew shower curtain. i were flip flop to take shower I was scared! my question is how often do they clean the place, I was horrified. The staff was very helpful no complain there. I tipped all chamber maids from $2-5.00 per day. regardless of the condition I was still generous to them. Please Courtyard by Marriot, do not put a guest in your room with such condition, I will not go back to stay there, the room cleanliness is zero, they do not even make the bed nicely as most other hotels do, the closet looks trashy with extra supply like a teenager closet as a storage, wow! it should be clean and proper for guest suitcase placement. In summary I will not recommend it.
The stay was great! The room was very nice with a great air conditioner! Very convenient location to convention center.
I chose this hotel because of its proximity to places I wanted to visit I.e Magnolia Silos. It was also a walking distance to Spice Village. The room is nice and the bed is comfortable. The problem I had was that there seemed to have no AC in the hallway, made me sweaty every time I pass. Nice reception area and friendly staff but not much dealing with them except to check in and out.
Overall pleased with stay as it was centally located, clean with helpful staff.
The shower water pressure has to be the most powerful I've ever experienced in a hotel. If you are not prepared, it will surprise you. No need for exfoliates with that shower. Our only complaint would be the grease smell from their dining/kitchen area that permeates the entire bottom floor. Fortunately, we were on the 3rd floor. Otherwise, it was a pleasant stay.
In Waco to hear YoYo Ma with the Waco Symphony and for a special meeting at Baylor. This is a perfect location for such an occasion. Staff was fantastic. Room was excellent...even breakfast was surprisingly delightful.
The hotel was very clean and the room was adequately furnished. The reception was very friendly and registration was as planned. The hotel is located in a good area - right across from the Brazos River and suspension bridge. Restaurants - though limited are close by. The breakfast buffet was a major drawback. Most hotels now offer a complimentary breakfast but this hotel charged $7.95 per person. The food was only adequate for the amount charged. Styrofoam and plastic utensils should not be used if you are charging. One of two coffee pots was empty the entire time we were there. We still had to bus our own tables. The staff were all very professional and courteous. I would stay here again - except eat at other close by restaurants for breakfast.
The location was fine. The mini fridge had black mold in the ice trays and shelf. The bathtub did not drain properly and appeared to be clogged.
Good hotel, comfortable beds. Easy to access from the highway. We stayed in a king with sofa bed - with 4 people. Sofa was a little small for 2 people but it was all they had left due to tournaments in town. Breakfast was $10.99 per person so we skipped it for a restaurant on our way. Accommodations were fine, nice staff.
This hotel was in a great location near to the wedding we attended in downtown Waco this weekend. It would have been nice if breakfast was included instead of being $9.95, but we knew that when we booked the hotel.
Great location - right in downtown next the Brazos River and near to Baylor University, which was exactly where we wanted to be. Everything was good, but the bathroom counter is very small and tight. Otherwise, I would stay there again. Also, the breakfast was excellent along with the staff that served us.
I would have given the hotel a higher rating however, when I checked in because my cc was international it was declined at the desk. My guest placed the incidental charge in his cc. I asked the front desk attendant how much the charge would be and was told 40.00. After checking out my guest informed me that the charge held on his account was 120.00. I didn't even pay that for the room!!! After calling the hotel and speaking with the GM, she offered an apology and told us the attendant had misinformed us. (Well obviously). We were then told if the charge didnt drop off in 3 days to give them a call back. ( Well Obviously)!
one night saty, everthing was clean and staff helpful
Wonderful, walked to the bridge at night, swam til 10, up and gone by 7am.
This hotel was perfect for a weekend visit with my daughter who attends Baylor. It's a very easy 1 1/2 mile from the school in a safe location. [...] But definitely a great hotel. There were two desktop computers and printers in an open office area that we used for Mapquest directions. That was very helpful, and I enjoyed not being in a tiny closed room, as is the case with many hotel work centers. Would have liked some optional continental breakfast option other than the full breakfast for 8.95 per person. We decided to skip breakfast as a result. The King size room with couch was VERY small. I think it would have felt more spacious without the couch. And the bathroom could use an upgrade.But other than that, I thoroughly enjoyed my stay!
We were in town for a wedding. The hotel was convenient and close to the reception site. Check in went seamlessly and everything lived up to expectations.
Well, they were busy with a full house of teen-age cheerleaders, so maybe our situation wasn't normal. But we did have a couple of problems: no linens for the sleeper sofa after we paid for a larger room so our college-age son would have a place to sleep; housekeeping took the wet towels after the first day, but didn't leave any dry ones for the next day; the shower has the nice bowed rod so the curtain doesn't wrap around your legs, but as a result the curtain is short for the tub and things got wet when my husband took a shower; and the room smelled a bit when you first walked in, but it wasn't too bad. In their favor, the hotel staff is nice, the bed had lots of pillows, and the rooms were quiet even with all the giggling cheerleaders down the hall. In both missing item cases, we got the needed items after a call to the front desk. It is right downtown so there were good restaurants within walking distance.
Hotel highlights
- Free WiFi in rooms and public areas
- Free parking
- Bar/lounge
- Free airport shuttle
Courtyard by Marriott Waco places you next to Waco Convention Center and within a mile (2 km) of other popular attractions like McLane Stadium. This 3-star hotel has 147 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and a 24-hour fitness center. Baylor University is also 1.2 mi (2 km) away.
Dining
Start your day off with cooked-to-order breakfast, available for a fee. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
Rooms
All of Courtyard by Marriott Waco's 147 rooms are air-conditioned and have an array of amenities, including sofa beds, microwaves, and minibars. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
Property features
Guests staying at Courtyard by Marriott Waco enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for Courtyard by Marriott Waco
mildew on shower curtain, feces smear on wall.
Everyone
the bathroom was not acceptable. mildew all over shower curtain, tub was also mildew looking with black spots where it meets the wall. my stay were 4 nights. one day before checking out I spoke to the chambermaid, she cleaned it with chlorine & took off mildew shower curtain. i were flip flop to take shower I was scared! my question is how often do they clean the place, I was horrified. The staff was very helpful no complain there. I tipped all chamber maids from $2-5.00 per day. regardless of the condition I was still generous to them. Please Courtyard by Marriot, do not put a guest in your room with such condition, I will not go back to stay there, the room cleanliness is zero, they do not even make the bed nicely as most other hotels do, the closet looks trashy with extra supply like a teenager closet as a storage, wow! it should be clean and proper for guest suitcase placement. In summary I will not recommend it.
nice place!
Everyone
The stay was great! The room was very nice with a great air conditioner! Very convenient location to convention center.
Review comment
General Manager responded on Jul 25, 2017
Dear James, we are thrilled that you stayed with us at Courtyard Waco while attending a convention at the Waco Convention Center directly across the street. We appreciate you sharing how much you loved your comfortable room. Thanks again, we look forward to welcoming you again soon. Best Regards, Jody F. General Manager
across from the convention center
Everyone
I chose this hotel because of its proximity to places I wanted to visit I.e Magnolia Silos. It was also a walking distance to Spice Village. The room is nice and the bed is comfortable. The problem I had was that there seemed to have no AC in the hallway, made me sweaty every time I pass. Nice reception area and friendly staff but not much dealing with them except to check in and out.
Review comment
General Manager responded on May 24, 2017
Dear Guest, we appreciate you taking the time to review your stay at Courtyard Waco. It's great to know you liked your well-appointed room and that our location was perfect for your needs. Your concerns in regard to the HVAC system will be shared with the engineering team, and we regret the inconvenience it caused. It was a pleasure to have you as our guest, and we hope to see you again soon. Best Regards, Jody F., General Manager
nice hotel in the waco area.
Everyone
Overall pleased with stay as it was centally located, clean with helpful staff.
Review comment
General Manager responded on May 19, 2017
Dear Jim, thank you for being our guest at Courtyard Waco. We are delighted you had a great stay with us and that you enjoyed being in walking distance to the interesting places of the area. We appreciate your business and hope you will make us your home every time your travels bring you to Waco. Best Regards, Jody F. General Manager
Everyone
The shower water pressure has to be the most powerful I've ever experienced in a hotel. If you are not prepared, it will surprise you. No need for exfoliates with that shower. Our only complaint would be the grease smell from their dining/kitchen area that permeates the entire bottom floor. Fortunately, we were on the 3rd floor. Otherwise, it was a pleasant stay.
ideal location and great accomodations
Couples
In Waco to hear YoYo Ma with the Waco Symphony and for a special meeting at Baylor. This is a perfect location for such an occasion. Staff was fantastic. Room was excellent...even breakfast was surprisingly delightful.
nice stay
Couples
The hotel was very clean and the room was adequately furnished. The reception was very friendly and registration was as planned. The hotel is located in a good area - right across from the Brazos River and suspension bridge. Restaurants - though limited are close by. The breakfast buffet was a major drawback. Most hotels now offer a complimentary breakfast but this hotel charged $7.95 per person. The food was only adequate for the amount charged. Styrofoam and plastic utensils should not be used if you are charging. One of two coffee pots was empty the entire time we were there. We still had to bus our own tables. The staff were all very professional and courteous. I would stay here again - except eat at other close by restaurants for breakfast.
black mold in fridge
Singles
The location was fine. The mini fridge had black mold in the ice trays and shelf. The bathtub did not drain properly and appeared to be clogged.
good place to sleep
Families
Good hotel, comfortable beds. Easy to access from the highway. We stayed in a king with sofa bed - with 4 people. Sofa was a little small for 2 people but it was all they had left due to tournaments in town. Breakfast was $10.99 per person so we skipped it for a restaurant on our way. Accommodations were fine, nice staff.
waco wedding weekend
Couples
This hotel was in a great location near to the wedding we attended in downtown Waco this weekend. It would have been nice if breakfast was included instead of being $9.95, but we knew that when we booked the hotel.
Please accept our apologies for not living up to expectations during your recent stay. Providing a fresh, clean room to our guests is our highest priority, and we apologize for failing to provide the clean, comfortable room you were expecting upon arrival. Your comments were shared with our housekeeping team in order to prevent such mistakes in future. Thank you for your patience, and we hope you will stay with us again so we can demonstrate the hospitality we normally provide. Best Regards, Jody F. General Manager