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Recent guest reviews

There was nothing to like i seen the room and left it stunk and was covered in dirt and mold

Rooms were nasty and the advertisements for newly remodeled rooms was a lie. The 3.5 star rating for this hotel isn’t realistic. I would give it a 1 star. That’s what we get for booking last minute I guess. Price wasn’t reasonable either 230 a night.

We never got to stay. Our trip had to be cancelled and I paid for the insurance to cancel at any time and I cancelled my trip 2 weeks before my scheduled visit and they still charged me claiming it was a no show! Not at all happy!

Prices was nice, room was nice! Hotel is close to highway other then that i recommend for a quick affordable stay..

I saw about 50 mattresses piled on the side of the building next to where I was staying. Ugh. Supposedly they were remodeling but i dont think so...rusty ceiling tile, old painted wall...sketchy surrounding neighborhood

I booked a King suite with a hot tub in the room. I check in, and it's a regular basic size motel room, NOT a suite. Disappointed!

The lady who checked me in was extremely rude. The rooms were filthy. Specifically the bathroom had not been cleaned in awhile. Definitely would never stay there again. The no longer offer breakfast.

The room had some flaws. The ac and lamp cords were taped together. The fire place looked like was falling apart. But other then that the room was nice

The room smelled awful. It smelled like it had been cleaned with nasty hot tub water. The beds were hard and they advertise breakfast but don't serve breakfast.

The staff was super friendly and helpful. They kept our room cleaned the whole time we stayed there, which is the first time i’ve experienced that. The only hotel that made the bed everyday and gave us clean towels everyday as well.

Couldn't shower the first day because of no hot water, next day let shower run approximately 10 minutes, finally got water hot enough for shower.

The property is old and needs updating desperately. The carpet was torn badly and coming up where it met the bathroom causing foam padding pieces to break off and make a mess on the damp bathroom floor. I’m not sure the rooms are being cleaned adequately either because we found dog food on the carpet and hair everywhere. The staff was friendly enough, but that will never make filthy rooms okay.

Parkway Sevierville TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Baymont by Wyndham Sevierville Pigeon Forge places you within 3 miles (5 km) of popular attractions like Titanic Museum and Tanger Outlets. This 74-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.


Rooms

The 74 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

Baymont by Wyndham Sevierville Pigeon Forge offers a gym, a spa tub, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 5

Deluxe Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Baymont by Wyndham Sevierville Pigeon Forge

Everyone (27) Couples (5) Family (8)
2
Everyone

By on Jun 19, 2021

Review comment responded on Jun 30, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

3
Everyone

By on Jun 15, 2021

Review comment responded on Jun 26, 2021

Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

1
Family

There was nothing to like i seen the room and left it stunk and was covered in dirt and mold

By on Jun 3, 2021

Review comment responded on Jun 4, 2021

Dear Guest,Thank you for the stay.We regret the room related mess and our apologies.We shall check and take corrective steps to avoid such things in future,Shall appreciate your understanding.Sincerely,Hotel Manager

1
Family

Rooms were nasty and the advertisements for newly remodeled rooms was a lie. The 3.5 star rating for this hotel isn’t realistic. I would give it a 1 star. That’s what we get for booking last minute I guess. Price wasn’t reasonable either 230 a night.

By on Apr 10, 2021

Review comment responded on Apr 12, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

1
Everyone

By on Mar 26, 2021

Review comment responded on Apr 8, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

1
Everyone

We never got to stay. Our trip had to be cancelled and I paid for the insurance to cancel at any time and I cancelled my trip 2 weeks before my scheduled visit and they still charged me claiming it was a no show! Not at all happy!

By on Feb 26, 2021

Review comment responded on Feb 27, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

5
Family Business Business

Prices was nice, room was nice! Hotel is close to highway other then that i recommend for a quick affordable stay..

By on Feb 23, 2021

Review comment responded on Feb 24, 2021

Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

1
Everyone

By on Feb 15, 2021

Review comment responded on Feb 26, 2021

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2
Family

I saw about 50 mattresses piled on the side of the building next to where I was staying. Ugh. Supposedly they were remodeling but i dont think so...rusty ceiling tile, old painted wall...sketchy surrounding neighborhood

By , from Georgia on Dec 30, 2020

Review comment responded on Dec 30, 2020

Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2
Partner Couples

I booked a King suite with a hot tub in the room. I check in, and it's a regular basic size motel room, NOT a suite. Disappointed!

By on Nov 2, 2020

Review comment responded on Nov 3, 2020

Dear Guest, Thank you for the stay.We regret the room related mess and our apologies.We shall check and take corrective steps to avoid such things in future,Shall appreciate your understanding. Sincerely, Hotel Manager

Baymont by Wyndham Sevierville Pigeon Forge

711 Parkway, Sevierville, TN 37862
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