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Brookside Lodge

3.0 star property
Riverwalk hotel with 2 outdoor pools and free breakfast

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Photo gallery for Brookside Lodge

Lobby sitting area
Lobby sitting area
Terrace/patio
Lobby sitting area
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(169 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Premium bedding, pillowtop beds, in-room safe, desk

Honeymoon Suite

9.0 out of 10
Wonderful
(51 reviews)
  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(132 reviews)
  • 320 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King | Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • 387 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gatlinburg

Brookside Lodge places you within a mile (2 km) of popular attractions like Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. This 100-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 2 min drive - 1.3 miles
  • Gatlinburg SkyPark - 3 min drive - 1.3 miles
  • Gatlinburg Space Needle - 3 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬19 min walk
  • ‪Ole Red - ‬12 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Subway - ‬15 min walk
  • ‪Pancake Pantry - ‬17 min walk

About this property

Brookside Lodge

Riverwalk hotel with 2 outdoor pools and free breakfast
Brookside Lodge features 2 outdoor pools, a children's pool, and a gym. If you drive, self parking is USD 5 per day, and there's also an area shuttle. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a seasonal outdoor pool.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer free toiletries, and pillowtop beds with premium bedding ensure a restful night. Furnished balconies, refrigerators, and microwaves are other standard amenities.
2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 0.1 mi
  • Self parking on site (USD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (4,004 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per day
  • Cribs/infant beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Brookside Lodge?

Brookside Lodge provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see around Brookside Lodge?

Guests positively rate the hotel's walkable location in Gatlinburg, and it's a short 15-minute walk from Ripley's Aquarium of the Smokies and also 14 minutes on foot from Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg SkyPark within a short drive.

Will I be able to park at Brookside Lodge?

Yes, parking is offered for USD 5 per day. Accessible parking is also available for guests.

Does Brookside Lodge have a casino on the premises?

No, Brookside Lodge doesn't have a casino.

Will I find an indoor pool at Brookside Lodge?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Brookside Lodge?

This riverfront hotel offers many amenities for couples such as 2 outdoor pools and a tasting room with some guestrooms featuring fireplaces.

Are there hot tubs at Brookside Lodge?

No, there isn't a spa tub at this hotel.

Does Brookside Lodge feature a restaurant that includes a breakfast menu?

Brookside Lodge offers free buffet breakfast each morning though there is no restaurant.

Will Brookside Lodge allow pets to stay for free?

No, pets aren't allowed at Brookside Lodge.

Does Brookside Lodge have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Brookside Lodge?

The closest major airport to Brookside Lodge is McGhee Tyson Airport (TYS), which is about 27.9 mi away.

Can I book a room with a balcony at Brookside Lodge?

Yes, every guestroom at Brookside Lodge comes with a furnished balcony with some featuring river or mountain views.

Does Brookside Lodge have a wedding venue?

Take advantage of the wedding venue at Brookside Lodge if you plan to say "I do" during your trip.

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1230 out of 2160 reviews
Rating 8 - Good. 507 out of 2160 reviews
Rating 6 - Okay. 240 out of 2160 reviews
Rating 4 - Poor. 111 out of 2160 reviews
Rating 2 - Terrible. 72 out of 2160 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

My

Stayed 1 night in Nov 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2025

8/10 Good

Boone

Liked: Cleanliness, amenities
A place was a little older than we expected, especially for the price. Nice, easy walk to get pancake breakfast Sunday morning.
Stayed 2 nights in Oct 2025

2/10 Terrible

Viorica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a deluxe room and were very disappointed. Clearly, that is not a deluxe room (we travel 5-6 times/year, we know what a deluxe room looks like). The room was dirty with spider webs on the ceiling. We dropped an item on the floor and accidentally looked under the bed - oh dear lord, what was happening there, it looked like that floor did not know what a vacuum is. Also, the view was a house under construction with a lot of noise. The breakfast is limited and has very inconvenient hours, 8-11, while every hotel we've been to has it 6-11. If you want to go up the mountain early to avoid all the traffic, you basically paid for nothing; you have to buy your own breakfast. We will never go back there!
Stayed 4 nights in Oct 2025

10/10 Excellent

Leigh

Stayed 2 nights in Oct 2025

10/10 Excellent

Phyllis, Wilmington

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff was excellent grounds beautiful!
Stayed 3 nights in Oct 2025

10/10 Excellent

Randy

Stayed 2 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied
Stayed 4 nights in Oct 2025

10/10 Excellent

Ginger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but kept up well. Motel was nice on a stream with bears frequenting the area in a convenient location. Rooms were large and had microwaves and small refrigerator/freezers, and balconies with chairs and river view. Beds were comfy. Laundry facilities were cheap and very clean. Staff was excellent! We would stay again.
Stayed 5 nights in Oct 2025

8/10 Good

tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staf friendly room clean breakfast was good
Stayed 4 nights in Sep 2025

8/10 Good

Lea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On the ride to Kuwohi (Clingmans Dome) we saw so many people pulled over along the stream to take pictures. I had the stream right outside my room. We went to bed each night looking at the embers glowing in the fireplace and listening to the water.
Stayed 5 nights in Oct 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge location, easy walking distance to everything, while on the quiet side Nice, helpful staff Room was clean & spacious, though could use a little update
Stayed 2 nights in Oct 2025

8/10 Good

Dawn

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that our room was cleaned daily.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities
Love how peaceful and quiet it is even though you’re in town. You feel as though you’re in a cabin in the woods
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I love That the staff here was extremely friendly at Check in! It was great being given the information about the trolley and how easy it made it to get to downtown instead of stressing about traffic and parking!! It was also my birthday.And before I could say anything, they wished me happy birthday! The attention to details was great!
Stayed 3 nights in Oct 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brookside was an older lodge, but lovely. The room was extremely large. We loved the view of the creek from our balcony. Being able to take the trolley to town, or walk ourselves was a plus. We were just far enough from town to have quiet, but close enough to the action if that was what we wanted. The only downside was while we arrived right at 8 to eat breakfast, the food was already cold. We would definitely return because the Lodge was so quaint, but would probably head across the road to the pancake house
Stayed 1 night in Oct 2025

10/10 Excellent

Arianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet hotel, ideal for rest and very central, you have great possibilities of seeing bears around in the afternoons, you have restaurants, and places of attraction nearby so you don't have to worry about parking since you can walk.
Stayed 3 nights in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean except for mold in the shower..The bed didnt match the rest of the decor and was not comfortable..it was not a pillow top as advertised..it was very noisy at night between doors being slammed and sounded like furniture being thrown around.
Stayed 2 nights in Oct 2025

10/10 Excellent

caitlin

Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Traveled with group
Liked: Cleanliness
Needs some updates. Carpet dingy. Mattresses are horrible. If you have back issues, bring a bed topper. Best part by far was the balcony/patio. Creek is beautiful and relaxing. Esp at night. Bears are VERY active. We saw them every day. Main pools are dangerous. No rails to help get in/out. Very slippery. My friend fell trying to get out using me and my wheelchair as a rail but the slippery bricks made her fall. She’s still bruised a month later. I would come back for that balcony and creek. Just no swimming and I’ll bring a temper pedic mattress topper so I can sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! able to walk to everything but yet quiet
Stayed 4 nights in Oct 2025

4/10 Poor

Cheryle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had 2 rooms. We only had one. The other room was dirty room at check in. Veiw was of a home being remodeled.
Stayed 2 nights in Oct 2025

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