Gatlinburg Town Square

2.5 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Gatlinburg Town Square

View from property
1 bedroom, free WiFi, bed sheets
Business center
Front of property
Table tennis

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Pool
  • Air conditioning
  • Parking included

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Anakeesta
    ‪14 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪14 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

GTS Studio

8.6 out of 10
Excellent
(34 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 1 bedroom Condo

9.2 out of 10
Wonderful
(51 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(17 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

GTVH Standard Queen Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

GTV Studio

8.6 out of 10
Excellent
(23 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

GTVH Standard King Room

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 2
  • 1 King Bed

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(6 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(36 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Gatlinburg Space Needle - 8 min walk - 0.5 miles
  • SkyPark - 9 min walk - 0.5 miles
  • Anakeesta - 14 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 14 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Mellow Mushroom - ‬8 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls. Housekeeping is available on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Gatlinburg Town Square?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square on Oct 6, 2025 start from $79.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gatlinburg Town Square?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Gatlinburg Space Needle and SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Will I be able to park at Gatlinburg Town Square?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square feature a casino at the property?

No, Gatlinburg Town Square doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

Is Gatlinburg Town Square good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Gatlinburg Town Square have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Gatlinburg Town Square feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square though service animals are welcome.

Are there connecting rooms at Gatlinburg Town Square?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gatlinburg Town Square?

The closest major airport to Gatlinburg Town Square is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies at Gatlinburg Town Square?

Yes, some guestrooms at Gatlinburg Town Square offer a balcony.

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 589 out of 1167 reviews
Rating 8 - Good. 301 out of 1167 reviews
Rating 6 - Okay. 132 out of 1167 reviews
Rating 4 - Poor. 75 out of 1167 reviews
Rating 2 - Terrible. 70 out of 1167 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

horace

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very run down
Stayed 4 nights in Jul 2025

2/10 Terrible

Magdalene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My check in was delayed and they didn’t consider extending my check out for even 30 minutes. The room was not clean enough. Water continued to leak in the kitchen and went down to the bedroom wet all our bags. The living rooms chairs was dirty and smells.
Stayed 5 nights in Jun 2025

8/10 Good

mukesh kumar

Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it, i will be back
Stayed 2 nights in Jun 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to walk to up town
Stayed 4 nights in Jun 2025

6/10 Okay

Lily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel! We’ve stayed 2 years in a row. It’s a bit sketchy being higher up and on the balcony because some of the balconies are missing screws. When we were there last time there was a bear in the parking lot for 2 nights straight so absolutely do not leave any food out. The fountain hasn’t worked in the 2 years we’ve been staying. They said our hotel wasn’t ready yet so they would call they never called us so we can get into the room. When we got into the room it was messy. The floor wasn’t cleaned, swept, or mopped there was an old cookie and crumbs still laying in the floor.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and smelled nice. No musty odor. Front desk staff was nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Traveled with family
The front desk was sketch asking to sign paperwork about dining your photo and information for marketing purposes. The shower didn’t work in the main bathroom and the tv wouldn’t change channel. The stove was left on when we got there to 250(noticed while putting stuff away and it was warm by the stove. We didn’t bring food to cook). And we’re double charged for the stay once through Expedia and once upon checking in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Rozanne

Traveled with family
Liked: Cleanliness
The condo was perfect for our group, and the beds and pillows we're super comfy. The last when I checked in was nice and helpful. It was a little crazy to find our actual unit, there are many buildings and we didn't know which one we were in.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly our room was beautiful we loved it
Stayed 3 nights in Jun 2025

8/10 Good

Brooke

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Well we love how it was close to things to do. The pool water was really cold. We loved the hot tub. The elevator was slow, the parking wasn't he best we had to park outside which is fine, but cars that could park in the garage would help. We have a big truck with a flat bed and dual wheels making it hard to park when there is only so many spaces for a truck that big to get in and out.
Stayed 7 nights in Jun 2025

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in May 2025

10/10 Excellent

MIRIAM

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay

Was a great stay. We stayed in the one bedroom condo and we had no complaints. So much room and bed was comfortable. Full kitchen with full fridge. Room was clean and provided everything we would need. The only thing that might need improvement is the check in process. The check in building is separate from the hotel and hard to find.
Stayed 3 nights in Jun 2025

10/10 Excellent

TIFFANY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was a great location. The staff were all wonderful! Very friendly and helpful. Even, the resorts direct contact was great! I will say if you’re a light sleeper the rooms have the outside bright lights in them all night. It was my only dislike. It was like daylight in the room all night from the windows having no curtains in the double beds. I added one night on and I was able to get my keys to the new room before check out & did not have to wait. The team made a priority of it. The pools were great. We were able to walk anywhere in downtown we wanted. I would definitely stay again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Stayed 2 nights in Jun 2025

6/10 Okay

Brittany

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

More cons than pros

I'm usually not one to leave reviews, but for this one it felt warranted. My sister and I took my 3 year old neice for a weekend trip. When we were looking for places to stay, places with kiddie pools were a deciding factor. First of all, when we arrived Friday night, the door to our room wasn't even closed. Then Saturday morning my neice woke up excited and ready to go swimming only to find out the pool wasn't even opened. It still had the cover over it. I understand there were repairs in progress, but i feel as if there should have been some kind of notice of this before booking. Lastly, when we were gathering our things together to get ready to leave, my sister found a pair of someone's (from a previous stay) dirty socks underneath the corner of the bed. There was also trash underneath the vanity in the bathroom. The positive for them was their customer service. Check-in was smooth. Saturday night our tv wouldn't work. I called the front desk and spoke with Cassie (not sure of spelling). She immediately came right up to our room and checked it out and couldn't get it to work. She went and found another tv and brought it up to us. We thought that was extremely nice of her. Aside from her being so kind to us, we weren't exactly satisfied with our stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4 stayed for 5 nights. The staff was friendly, the room was clean and comfortable. It was a short walk to tons of stuff to do and places to eat. Would definitely stay here again.
Stayed 5 nights in Jun 2025

6/10 Okay

George

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sergio A

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a very nice property
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here. You can walk to the strip. Not hard to get to. The parking on the other hand is tricky if you have a bigger vehicle asked for a red tag parking when booking cause they only have so many. If you dont get a red tag then yoi have to park in the underground parking lot and it can be a very tight spot
Stayed 3 nights in Jun 2025

10/10 Excellent

Teddy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Always a good place to stay. We come every year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025