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Recent guest reviews

I really liked this property. I would stay there again.

The properllty staff were helpful but the room I was given had a very musty smell to it. I was unable to stay so I had to book with another hotel.

The property ameneties need a lot of upgrades. The staff was extremely helpful and polite.

Showed pictures of a different property definitely not the one we stayed at small black nats everywhere inside the room key cord will not open the back door only the front door. Bottom of the front door was rotted No housekeeping definitely will not ever stay at that place again.

They only thing we didn't like was the pool wasn't working.

Property was not as close to everything as advertised. Property needs renovation. Carpet had several stains. Took very long to check in.

It was very nice but it in three separate buildings not close to the pool at all ! Would have to walk a block! And the bed was a little hard ! But other than that it was clean! And staff was friendly!

Great place

Nice staff the room was great

Wasn't the room I booked, was suppose to be a Romantic getaway and the bed was too small had to sleep on the couch and no jacuzzi tub The kitchen didn't provide any dish liquid or dishwasher soap to clean dishes Cob webs every where and garbage under the bed

NA

Very Friendly and helpful staff, clean rooms. Walking distance to central downtown area. I would definitely stay in this property again.

Bathroom was not clean when we arrived, and the bed linens were questionable. Kenneth, however, saved the day by going above and beyond and doing housekeeping's job for them.

Overall our experience was nice, we had a issue with finding our way around to get to the room from the parking. But im sure it will get better after the renovations.

Historic Nature Trail Gatlinburg TN

Hotel highlights

  • Walking distance to Great Smoky Mountains National Park
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Indoor pool

Great Smoky Mountains National Park is a short stroll from Gatlinburg Town Square by Exploria Resorts, and other popular attractions like Ripley's Aquarium of the Smokies are within a mile (2 km). This 221-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls.


Property features

Gatlinburg Town Square by Exploria Resorts features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a spa tub, and a seasonal outdoor pool.

Room options

GTS 1 bedroom Condo

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

GTS 2 Bedroom Premium

1 King Bed, 2 Twin Beds and 1 Double Sofa Bed | Sleeps 7

GTS Accessible Studio

1 Queen Bed | Sleeps 2

GTS Studio

1 Queen Bed | 1 Double Sofa Bed | Sleeps 3

Guest reviews for Gatlinburg Town Square by Exploria Resorts

Everyone (21) Couples (8) Family (2)
5
Everyone

By on Dec 10, 2023

Review comment responded on Jan 10, 2024

Thank you for reviewing your stay with us, we hope to see you again soon.

4
Everyone

By on Sep 21, 2023

Review comment responded on Oct 11, 2023

Thank you for reviewing your stay with us, we hope to see you again soon

5
Partner Couples

I really liked this property. I would stay there again.

By on Sep 9, 2023

Review comment responded on Oct 27, 2023

Thank you for taking time to post a review of our property. We are happy to hear that you enjoyed your stay!

2
Partner Couples

The properllty staff were helpful but the room I was given had a very musty smell to it. I was unable to stay so I had to book with another hotel.

By on Aug 21, 2023

Review comment responded on Sep 5, 2023

Sorry about that, we treated the room as soon as you left.

4
Family

The property ameneties need a lot of upgrades. The staff was extremely helpful and polite.

By on Jul 28, 2023

Review comment responded on Jul 29, 2023

Thanks for staying with us and do come again!

1
Everyone

Showed pictures of a different property definitely not the one we stayed at small black nats everywhere inside the room key cord will not open the back door only the front door. Bottom of the front door was rotted No housekeeping definitely will not ever stay at that place again.

By on Jul 24, 2023

Review comment responded on Jul 24, 2023

Thank you for your comments, sorry about the confusion surrounding your room selection, we operate three different properties on Historic Nature Trail.

2
Everyone

By on Jul 21, 2023

5
Partner Couples

They only thing we didn't like was the pool wasn't working.

By on Jun 12, 2023

Review comment responded on Jun 13, 2023

We're glad you enjoyed your stay; the waterfall and reflecting pond will be fixed on your next visit.

1
Everyone

By on Jan 9, 2023

2
Everyone

Property was not as close to everything as advertised. Property needs renovation. Carpet had several stains. Took very long to check in.

By on Sep 25, 2022

Review comment responded on Oct 10, 2022

Thank you for your comments, they will be given to the Resort Operations Team. We hope to see you again.

Gatlinburg Town Square by Exploria Resorts

515 Historic Nature Trail, Gatlinburg, TN 37738
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