Gatlinburg Town Square by Exploria Resorts

2.5 star property
Eco-certified hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Gatlinburg Town Square by Exploria Resorts

Exterior
Exterior
GTV Studio | Free WiFi, bed sheets
Interior entrance
Free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pool
    Pool

Explore the area

Map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    5 min walk
  • Gatlinburg Space Needle
    7 min walk
  • Traffic Light #8
    7 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

GTS Accessible Studio

  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

  • 727 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTVH Standard King Room

  • Sleeps 2
  • 1 King Bed

GTS Accessible 2 bedroom Condo

  • 912 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

GTV Accessible 1 bedroom Condo

  • 727 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

GTVH Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds

GTS 2 Bedroom Premium

  • 912 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

GTS 2 Bedroom Deluxe

  • 864 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

GTS 1 bedroom Condo

  • 727 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS Studio

  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 3 Bedroom Condo

  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

GTV 1 Bedroom Condo

  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

GTV Studio

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square by Exploria Resorts while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 221-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk
  • Gatlinburg Space Needle - 7 min walk
  • SkyPark - 8 min walk
  • Ripley's Aquarium of the Smokies - 16 min walk
  • Anakeesta - 16 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Smith & Son Corner Kitchen - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬8 min walk
  • ‪Mellow Mushroom - ‬8 min walk

About this property

Gatlinburg Town Square by Exploria Resorts

Eco-certified hotel with a fitness center and a seasonal outdoor pool
Gatlinburg Town Square by Exploria Resorts features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a spa tub, and a seasonal outdoor pool.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from July 5 2024 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square by Exploria Resorts?

Gatlinburg Town Square by Exploria Resorts offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Gatlinburg Town Square by Exploria Resorts?

As of Oct 25, 2024, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square by Exploria Resorts on Nov 3, 2024 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gatlinburg Town Square by Exploria Resorts?

Guests enjoy the hotel's walkable location in Gatlinburg based on their ratings, and it's within a 10-minute walk of Gatlinburg Space Needle and SkyPark. You'll also find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies less than a mile away.

Will I be able to park at Gatlinburg Town Square by Exploria Resorts?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square by Exploria Resorts feature a casino at the property?

No, Gatlinburg Town Square by Exploria Resorts doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square by Exploria Resorts?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub.

Is Gatlinburg Town Square by Exploria Resorts good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and kitchens.

Are there hot tubs at Gatlinburg Town Square by Exploria Resorts?

Yes, guests can enjoy a spa tub at this hotel.

Does Gatlinburg Town Square by Exploria Resorts feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square by Exploria Resorts doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square by Exploria Resorts allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square by Exploria Resorts though service animals are welcome.

Are there connecting rooms at Gatlinburg Town Square by Exploria Resorts?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gatlinburg Town Square by Exploria Resorts?

The closest major airport to Gatlinburg Town Square by Exploria Resorts is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Gatlinburg Town Square by Exploria Resorts?

Yes, some guestrooms at Gatlinburg Town Square by Exploria Resorts offer a balcony.

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 74 out of 1006 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Disliked: Cleanliness, amenities
It was basic with some upgrades. No frills. Meets one’s needs. Scalding HOT water. Has parking. Good location. However the property advertised is not where I stayed. Advertised property is at 414 airport road. The amenities are also located here. Who walks 1/4mi to use the hot tub or indoor pool? This was a HUGE deciding factor on my stay which was not on site. Def a bait and switch situation considering the place I stayed was at 515 Airport road. AC unit leaked and had standing water on the balcony for the duration. Woke up at 3:15am the first night, itchy with 15 bites in clusters on my right side. Notified the property. Property said they would have maintenance look into it. I never heard any more. The next night I woke up to additional bites. I thought I’d sleep in the other bed since I am 1 person and there are 2 beds, but when I pulled the sheets back there was dirt, food crumbs, and several small hairs. You will hear every outdoor sound. Especially your neighbors on the balcony as these are not private, and only separated by a metal screen. TV operates with 2 remotes. Only had 1. Property was noted as quiet but due to the neighbors and AC that sounded like a freight train I would say otherwise. Overwhelming nauseating perfume smell in unit as well. You are given a paper instructing you to empty and take your own trash out before checkout. However all receptacles are lidded and locked. Has potential. Much room for improvement. Not thrilled. Will not return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shane, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and our 2 bedroom unit was perfect l.
Stayed 3 nights in Aug 2024

6/10 Okay

Barbara

Traveled with family
Deferred maintenance around pool, warped deck. Large water feature under construction but nobody worked on it all week.. looks very bad. Staff left trash outside a room and a bear came to it. The property needs lots of work. Our one bedroom condo was spacious and had everything we needed, not fancy but functional.
Stayed 5 nights in Jul 2024

6/10 Okay

Nellie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Our room was relatively clean. There were some electrical outlet covers and dust in the cabinet. The wall paper in the bathroom was covered in something green. It could have been the pattern, but it looked like mold. They are remodeling, so maybe we should went at a bad time. The walls are really thin. Also, a really bright light was on right outside the window and the room didn’t have blackout curtains.
Stayed 3 nights in Jul 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice with a king size bed and mini fridge. Plenty of room for 2 people.
Stayed 4 nights in Jul 2024

2/10 Terrible

Dustee

Stayed 2 nights in Jul 2024

8/10 Good

robin, sharps chapel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had great stay after we finally got in our room. We arrived around 2:30 hoping to get in a little early. That didn’t happen, said they would call when room was ready, finally after 5:00 I started ask what time is check in. Anyway we got checked in at 5:45 which I feel is not acceptable. Lost a hour and forty five minutes of our vacation. They charge more Friday and Saturday but if they can’t deliver that sucks.
Stayed 2 nights in Jul 2024

8/10 Good

Kassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to access.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Off the strip far enough to be away from the noise but close enough to walk to all the best places. The suite was huge, with plenty of room for all of us. We are thinking of going back in the winter and will come back to this hotel
Stayed 2 nights in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jul 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property was clean and in a very convenient location. The room had great amenities with a full kitchen and fireplace, however, the fridge did not stay cold and the fireplace had wires inside that made us wary of lighting it. I would stay again but would love to see some updates and better customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We definitely would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carolyn

Traveled with family
Stayed 3 nights in Jul 2024

10/10 Excellent

Emmeline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2024

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean rooms was a nice place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Would of liked a call when the room was ready the guy at the desk said he would call us and never did. So we had to find things to do and all we wanted was a short nap being up since 2 am. Room was amazing better then pictured and we even got to see a bear on the other side of the fence. Will stay here everytime we go, walking distance super close to everything
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Spacious accommodation, very clean albeit a little dated and could do with an update. Excellent shower and huge king size bed with plenty of room. A little dissapointed we had no private outside area to relax where other rooms had balconies.
Stayed 3 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won't regret your stay! The staff is amazing! Pools were clean. Rooms are very spacious and clean! The view was amazing! It was very quiet. We were grilling and was able to watch a couple bears eat and play. Very convenient to everything!! Thank y'all for making our trip amazing!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
We would absolutely stay there again. The room was awesome and the location was perfect
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
On The Verge of Being Rundown
The outdoor pool with the waterfall is out of order and they didn't tell us till we got there. No quilts on the beds as pictured. Our room had many repairs that needed made, like a french door that wouldn't open and patio doors that wouldn't lock. Could hear upstairs guests open and shut their patio doors, flush their toilets, and walk around. Smelled musty our entire trip. Floors were so dorty that my feet were black after walking around barefoot for an hour.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tammy-Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

6/10 Okay

Marcin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property was fairly close to most things. However, when booking you are not told that the hotel is actually not at the same location as the main building and pools etc. So its not very convenient. Also, the rooms need some updating, the shower was clogged and nevwr fixed even though we mentioned it to staff. Otherwise it was an average hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024