Gatlinburg Town Square

2.5 star property
Family-friendly hotel with free parking, 8-minute walk to Gatlinburg SkyPark

Choose dates to view prices

Photo gallery for Gatlinburg Town Square

Front of property
Table tennis
Free WiFi, bed sheets
GTV Studio | Living area | Table tennis
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ober Gatlinburg Aerial Tramway
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

GTS Studio

8.4 out of 10
Very good
(40 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

GTS 1 bedroom Condo

9.0 out of 10
Wonderful
(67 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS 2 Bedroom Deluxe

9.2 out of 10
Wonderful
(19 reviews)
  • 864 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

GTVH Standard Queen Room

8.0 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

GTV Studio

8.8 out of 10
Excellent
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

GTVH Standard King Room

8.0 out of 10
Very good
(76 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

GTS Accessible Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 Queen Bed

GTS Accessible 1 bedroom Condo

7.0 out of 10
Good
(7 reviews)
  • 727 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

GTS 2 Bedroom Premium

9.2 out of 10
Wonderful
(38 reviews)
  • 912 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 727 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

GTV Hotel Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

GTS 3 Bedroom Condo

8.0 out of 10
Very good
(2 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Twin Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Gatlinburg Convention Center is within a 5-minute walk of Gatlinburg Town Square while other popular sites like Great Smoky Mountains National Park are within a 15-minute stroll. This 100-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Gatlinburg Convention Center - 5 min walk - 0.3 miles
  • Ober Gatlinburg Aerial Tramway - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 9 min walk - 0.5 miles
  • Anakeesta - 12 min walk - 0.7 miles
  • Ripley's Aquarium of the Smokies - 12 min walk - 0.7 miles

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬8 min walk
  • ‪Sugarlands Distilling Co. - ‬8 min walk
  • ‪Puckers Sports Bar - ‬9 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬10 min walk
  • ‪Crockett's Breakfast Camp - ‬12 min walk

About this property

Gatlinburg Town Square

Family-friendly hotel with free parking, 8-minute walk to Gatlinburg SkyPark
Gatlinburg Town Square features an indoor pool, a children's pool, and a gym. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a seasonal outdoor pool, and a terrace.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves and free local calls. Housekeeping is available on request.
An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee and varies based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Frequently asked questions

Is free cancellation available at Gatlinburg Town Square?

Gatlinburg Town Square offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Gatlinburg Town Square?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Gatlinburg Town Square on Feb 17, 2026 start from $71.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Gatlinburg Town Square?

Guests positively rate the hotel's walkable location in Gatlinburg, and it's a short 15-minute walk from Great Smoky Mountains National Park and also 16 minutes on foot from Ripley's Aquarium of the Smokies. You'll also find Anakeesta and Gatlinburg SkyPark less than a mile away.

Will I be able to park at Gatlinburg Town Square?

Yes, covered self parking is offered for free at the hotel.

Does Gatlinburg Town Square feature a casino at the property?

No, Gatlinburg Town Square doesn't have a casino.

Will I find an indoor pool at Gatlinburg Town Square?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

Is Gatlinburg Town Square good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Does Gatlinburg Town Square have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Gatlinburg Town Square feature a restaurant that includes a breakfast menu?

No, Gatlinburg Town Square doesn't have a restaurant that serves breakfast.

Will Gatlinburg Town Square allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Town Square though service animals are welcome.

Does Gatlinburg Town Square have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Gatlinburg Town Square?

The closest major airport to Gatlinburg Town Square is McGhee Tyson Airport (TYS), which is about 27.4 mi away.

Are there rooms with balconies that I can book at Gatlinburg Town Square?

Yes, some guestrooms at Gatlinburg Town Square offer a balcony.

Gatlinburg Town Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 660 out of 1322 reviews
Rating 8 - Good. 342 out of 1322 reviews
Rating 6 - Okay. 159 out of 1322 reviews
Rating 4 - Poor. 85 out of 1322 reviews
Rating 2 - Terrible. 76 out of 1322 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Tracy

Traveled with partner
Liked: Cleanliness, amenities
We have a plumbing issue on the first day of our stay but it was resolved pretty quickly. The staff seemed nice.
Stayed 3 nights in Nov 2025

6/10 Okay

Kristen

Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was clean. Close to the main strip of Gatlinburg.
Stayed 3 nights in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. Our only issue was one of the lamps in the bedroom wouldn’t quit flashing when turned on. Also the parking in the garage is very tight. Otherwise very clean. The men that gave me all the information for our stay was awesome!
Stayed 7 nights in Nov 2025

8/10 Good

jaci

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Laurie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super deal for a suite with full kitchen and sitting area. Even had a gas fireplace for ambience! Just like the pictures showed. Had a jetted tub, but we did not use. King bed was comfy - linens were fresh. Staff was just ok at check-in - not the friendliest.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jeremie

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Nov 2025

8/10 Good

Fabiana

Liked: Cleanliness
Disliked: Staff & service
Front desk receptionist really needs to work on her attitude.
Stayed 4 nights in Nov 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Check in was a little weird. But managed.
Stayed 3 nights in Nov 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, amenities
First of all , I wasn’t booked in the hotel that Expedia represented on the website. I went to the address and woman at the desk claimed we were booked at that location. It looked like it was built in the 1960’s old and run down. I told her I wanted the location that I booked with the pictures and she said they could do that but I had to pay additional $40 a day to get that hotel. I feel Expedia totally miss represented the reservation and I should be refunded the $40 per day I stayed. In addition to that the room was dirty, and needed to be extremely cleaned. Dust on the ceiling fan and mold on the ceiling and through out the bathroom.
Mold
Mirror coming off wall
Mold and dirty glass door
 Bathtub had not been cleaned
Stayed 4 nights in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Bedroom door wouldn’t close and the washer was pretty noisy. You can’t hear the TV if you’re washing clothes. Parking is really tight. But was a nice place to stay
Stayed 3 nights in Nov 2025

2/10 Terrible

Yen

Disliked: Cleanliness, staff & service, property conditions & facilities
They even don't clean the room for me
Stayed 3 nights in Nov 2025

6/10 Okay

Adrin

Traveled with partner
Disliked: Property conditions & facilities
The property is somewhat run down. The chairs in the room has rips/tears. Very dated decor, etc.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, and we enjoyed our stay.
Stayed 3 nights in Oct 2025

6/10 Okay

Amenda

Liked: Cleanliness, staff & service
Disliked: Amenities
I requested a room with a jacuzzi, they gave me a regular room. The toilet was very wobbly. I was able to move rooms but i left my car key in the room and said it wasn't found, would not let us look in the room ourselves. They was rude about the situation.
Bear in the garage 😁
Stayed 4 nights in Nov 2025

8/10 Good

Orestes

Liked: Cleanliness, staff & service, amenities
Clean roo.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jennifer Podrazil

Traveled with group
Liked: Cleanliness, staff & service
Room was clean and the staff was great.
Stayed 5 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room ,comfortable bed
Stayed 4 nights in Nov 2025

6/10 Okay

kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, affordable room
Stayed 1 night in Nov 2025

4/10 Poor

Jeffrey

Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff was prompt to help but room was nowhere near the photos displayed on Expedia. You know must of the time that's a given but in this case it was way way off. I'd like to come back but only after they remodel the bathrooms and the cabinets and the carpets and stuff. The aesthetic of it all kinda was poor. No real area for vending machine except two random ones. Food vending machine wasnt working. No kind of Continental breakfast or ice machines or anything like a regular hotel. Staff was prompt to help and we did appreciate their dilligence. TVs are like 10+ year old 32 inch TVs you'd find in a childs room.
Stayed 3 nights in Oct 2025

4/10 Poor

Mikayla

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
When we booked this property, we saw photos of a resort with an outdoor and indoor pool, recreation area and the room was really nice. When we checked in, we found out there was 3 locations down the street from each other. By the next day, we realized that the one in the photos was the nicer one and was for people who own a timeshare with the company. There was nothing disclosing that this was a timeshare property. The check in time online also said 4pm and at 5pm our room still wasn’t ready. After we told the front desk we arrived and signed the paperwork, we were sent to another room. The man in that room said we were the first to book under the new system. He told us they were changing the resort to a 5 star resort and just got a new booking system. He told us we were supposed to choose a gift upon booking. He ended up talking us in to attending a timeshare presentation that gave us a $100 Amex gift wed and a free week vacation. Upon attending this talk, we soon realized that he may of pretended to put us into a new system so we though we got a “gift.” Gifts shouldn’t include having to jump through hoops to revive. The staff at this resort were friendly and the room was clean for the most part. But there was a stain on the bottom of my mattress and on the ceiling of the room. I wouldn’t stay here again or recommend it to anyone else. The resort is ran by false advertising and con artists. However, it was a short walk to downtown for shopping and dinning.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 4 nights in Oct 2025

8/10 Good

Spencer

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort
The room itself was awesome. But there was only 1 coffee in the room and I had to call out to get someone to answer the phone. When I tried the single button for the front desk nobody ever answered. Then I had to walk down to the parking garage to housekeeping to get more coffee. Not very accommodating.
Stayed 4 nights in Oct 2025