I was traveling alone, and they put me on the 3rd floor, far away from lobby and elevator. When i got to the room, the safety lock is broken from the door, and you could see light all around the door. I sure didn't feel safe! Then i tried to take a shower, the tub handle wouldn't go to hot water, then it totally broke off!! No shower!! The pillows felt like basketballs, beef was hard, and the street noise was horrendous!! Trucks going up and down the road till after 1AM!! Never again!!!