4/10 Poor
Julia
Traveled with family
Nov 27, 2025
Liked: Amenities, property conditions & facilities
Our room this time and last time I booked through Expedia, we were given a neglected room with damaged furniture and patched holes in the walls. It had such a bad odor that we had to go buy room freshener to spray often. Bedding was not what was in rooms surrounding us, as we could see in as they were being serviced. Our mattress had sagging trenches on both sides. I had back surgery earlier this year and I barely got any sleep. The door to the adjoining room allowed the screaming kids/parents next door to disturb us which I reported. We never heard the front desk call or come visit, so nothing was done about it. It continued until after 10pm. I’ve stayed at this location many times prior to this year and never had issues until I booked outside of their website. They obviously don’t like you getting discounts from other online booking agencies. We left a full day early.
Julia
Stayed 3 nights in Nov 2025