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Gatlinburg Mountain Inn

2.5 star property
Motel with free parking, near Ripley's Aquarium of the Smokies
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Double Room | Iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Terrace/patio
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Place, Gatlinburg Convention Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.4 out of 10
Very good
(141 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • City view

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About the neighborhood

Gatlinburg

Gatlinburg Mountain Inn places you within a 15-minute stroll of popular sights such as Ripley's Aquarium of the Smokies and Anakeesta. This 38-room motel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.
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What's nearby

  • Historic Ogle Log Cabin - 8 min walk - 0.4 miles
  • Anakeesta - 9 min walk - 0.5 miles
  • Ripley's Aquarium of the Smokies - 10 min walk - 0.6 miles
  • Gatlinburg SkyPark - 18 min walk - 1.0 mile
  • Gatlinburg Convention Center - 19 min walk - 1.0 mile

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Bar & Grill - ‬4 min drive
  • ‪Ole Red - ‬9 min walk
  • ‪Tennessee Cider Company - ‬13 min walk
  • ‪Subway - ‬12 min walk
  • Ben & Jerry's

About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi and flat-screen TVs. Coffee makers, hair dryers, and ironing boards are also available.

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Property grounds
Bear Creek Inn
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
7.8 out of 10, Good, 1,006 reviews
$42 nightly
The price is $47
Jan 25 - Jan 26
Total with taxes and fees
Bear Creek Inn

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Sign language-capable staff

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-11:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Frequently asked questions

Are free cancellation options available at Gatlinburg Mountain Inn?

Gatlinburg Mountain Inn provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What's there to see around Gatlinburg Mountain Inn?

Guests positively rate the motel's walkable location in Gatlinburg, and it's a short 12-minute walk from Ripley's Aquarium of the Smokies and also 11 minutes on foot from Anakeesta. You'll also find Gatlinburg SkyPark and Gatlinburg Space Needle less than a mile away.

Will I be able to park at Gatlinburg Mountain Inn?

Yes, self parking is offered for free at the motel.

Does Gatlinburg Mountain Inn feature a casino on the premises?

No, Gatlinburg Mountain Inn doesn't have a casino.

Will I find an indoor pool at Gatlinburg Mountain Inn?

No, there is no indoor pool at this motel.

Are there hot tubs at Gatlinburg Mountain Inn?

No, there isn't a spa tub at this motel.

Does Gatlinburg Mountain Inn have a restaurant with a breakfast menu?

No, Gatlinburg Mountain Inn doesn't have a restaurant that serves breakfast.

Does Gatlinburg Mountain Inn allow pets to stay free of charge?

No, pets aren't allowed at Gatlinburg Mountain Inn.

Are there connecting rooms at Gatlinburg Mountain Inn?

No, this motel doesn't feature connecting guestrooms.

Where is the closest airport to Gatlinburg Mountain Inn?

The closest major airport to Gatlinburg Mountain Inn is McGhee Tyson Airport (TYS), which is about 27.9 mi away.

Are there rooms with balconies that I can book at Gatlinburg Mountain Inn?

No, there aren't any guestrooms with balconies at Gatlinburg Mountain Inn.

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 839 reviews
Rating 8 - Good. 248 out of 839 reviews
Rating 6 - Okay. 102 out of 839 reviews
Rating 4 - Poor. 45 out of 839 reviews
Rating 2 - Terrible. 27 out of 839 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Shower was very dated and commode was so close to the wall you could barely use. Bed sheets needed changed or replaced, stained in several places.
Stayed 1 night in Oct 2025

8/10 Good

Francie

Stayed 1 night in Oct 2025

6/10 Okay

Rhodesia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower had poor water pressure and we didn’t have that much hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and a direct access to bears
Stayed 4 nights in Oct 2025

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud garbage truck early and close each morning - woke everyone up both mornings super early!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price & location.

Stayed 3 nights in Oct 2025

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay. Staff extremely helpful

Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Karla Cezaren

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful stay got to see 🐻
Stayed 1 night in Sep 2025

10/10 Excellent

joey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice operators, Thank you! The world is a mess please visit
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Steven, Beavercreek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating for our purpose. Each morning saw a bear roaming the facilities. Staff friendly and accommodated our 1 day early checkout.
Stayed 8 nights in Apr 2025

4/10 Poor

Latisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was okay. It did have a smell of mold to it. And the shower walls had mildew in the corners. And the bed were like sleeping on the floor. We’ve stayed here before and never had any issues. So we was very disappointed when we came back a second time and had these issues. My bedsheet looked like it had dried blood on the sheets and we did contact the office and then did come up and make it right and change everything for us. They were very friendly. But unfortunately we won’t be returning.
Stayed 3 nights in Sep 2025

2/10 Terrible

Stuart

Smelly room.

The smell in the room was overwhelming on the first night so my wife left to sleep at another hotel. The next morning we packed up and left. We wasted our money in a room that we couldn’t even sleep in. Of course they never even mentioned a refund
Stayed 3 nights in Sep 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is hotel is a great location from Gatlinburg and Pigeon Forge. The staff are super friendly and the rooms are cleaned daily. You will have the occasional bear sighting at the back end of the property.
Stayed 2 nights in Sep 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay

Was given a key to a room that was dirty. Then worker re-directed me to a clean room, but couldn’t get a key right away. I was told i would get one later. I left and got dinner and was gone for 2 hours. Came back and worker stated still not able to give me room key. It was inconvenient to pay upfront for a room, then be given a dirty room. Then not having access to a contracted room i paid for without a key is absolutely ridiculous and unprofessional. Will never be back. You get what you pay for.
Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modest clean hotel

It is an older hotel, clean, no frills, beds are ok, could use an upgrade in pillows, at the base of the parkway not right on.. they have a bear that visits, we did get to see him..staff are very friendly..would stay here again
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds

The room are in great condition but could use new mattresses and pillows
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bargain for our quick trip

The beds were very comfortable for our one night stay. There was an issue with our ac unit, the staff was quick to exchange us to a neighboring room. Staff was very friendly, some of the best I’ve experienced in gatlinburg. Note that the location is somewhat of a walk to the strip, but being said, some awesome dining locations are located across the street from hotel.
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Last minute Anniversary trip

It does not offer many amenities, but it is close to downtown Gatlinburg and it has on sight free parking. The rooms were clean but the shampoos and travel sizes were not replenished daily. There is a convenience store across the street and the flapjack breakfast 1/2 block away was awesome! It has a free trolley stop across the street as well, however given the traffic and time of year, walking is recommended. We would definitely stay there again. Those looking for a higher end motel/hotel probably would be disappointed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property, super nice staff, always good natured, always first with a good morning and smile, nice quiet property close to to downtown Gatlinburg
Stayed 3 nights in Aug 2025

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