Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

Choose dates to view prices

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(226 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Room with River View

9.0 out of 10
Wonderful
(43 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(247 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Edgewater Hotel - Gatlinburg is within a 5-minute walk of popular attractions such as Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. This 205-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg features an indoor pool, an outdoor pool, and a gym. Self parking is available for USD 16.46 per day. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Jan 2, 2026, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Jan 4, 2026 start from $82.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Edgewater Hotel - Gatlinburg?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, and within a short walk of Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at Edgewater Hotel - Gatlinburg?

Yes, parking is offered for USD 16.46 per day. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Edgewater Hotel - Gatlinburg include a casino at the property?

No, Edgewater Hotel - Gatlinburg doesn't have a casino.

Will I find an indoor pool at Edgewater Hotel - Gatlinburg?

Yes, this hotel has an indoor pool along with an outdoor pool. Note though that pool facilities will be unavailable from October 26 2025 until October 26 2026 (subject to change).

What will couples enjoy most about a stay at Edgewater Hotel - Gatlinburg?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Edgewater Hotel - Gatlinburg?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Edgewater Hotel - Gatlinburg feature a restaurant that includes a breakfast menu?

Edgewater Hotel - Gatlinburg offers free continental breakfast each morning though there is no restaurant.

Will Edgewater Hotel - Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Edgewater Hotel - Gatlinburg though service animals are welcome.

Does Edgewater Hotel - Gatlinburg have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Edgewater Hotel - Gatlinburg?

The closest major airport to Edgewater Hotel - Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies at Edgewater Hotel - Gatlinburg?

Yes, every guestroom at Edgewater Hotel - Gatlinburg comes with a balcony with some featuring river or mountain views.

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1404 out of 2576 reviews
Rating 8 - Good. 708 out of 2576 reviews
Rating 6 - Okay. 327 out of 2576 reviews
Rating 4 - Poor. 85 out of 2576 reviews
Rating 2 - Terrible. 52 out of 2576 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, continental breakfast was great, and the walk to town was very close!
Stayed 1 night in Dec 2025

10/10 Excellent

Mohammed

Loved it
Stayed 1 night in Nov 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price the only problem was the pool was closed. We seen around 8 bears at night walking behind the businesses across the street so that was fun to watch
Stayed 2 nights in Nov 2025

8/10 Good

Lin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Floyd-Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance
Stayed 3 nights in Sep 2025

6/10 Okay

tamara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was friendly but bed was not comfortable at all, parking was a nightmare. We have a truck and maintenance had to call people to move their car to upper levels because where they are parked is clearly marked for taller vehicles only. Room was clean but looks like when things go wrong they just patch it up but don’t pay attention to how it looks.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zanza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located to everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Teri

Stayed 1 night in Oct 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet place.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gail

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel served a delicious breakfast We were highly impressed Also we loved the location off the strip but was so close we walked everywhere we went
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The room and hotel was fine. I stayed in a “Riverside” room…a “Mountain View” room may have been better. Unfortunately, there was a bbq competition going on in the parking lot across the street, so there was a lot of street noise. I realize this is not in the hotel’s control, but I would opt for a Mountain View room (away from the street) in the future. ALL of the staff were great! The location is great for walking around Gatlinburg.
Stayed 2 nights in Sep 2025

10/10 Excellent

Trenton

Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, super unique building, absolutely enjoyed the room with the jet tub in it to relax.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. The maids did a fabulous job, keeping the rooms exquisitely clean and it was quiet and we enjoyed our stay very much. Thank you.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Edgewater! Great location, with downtown Gatlinburg in walking distance. Staff was friendly and attentive.
Stayed 3 nights in Sep 2025

2/10 Terrible

Kelli

Stayed 1 night in Sep 2025

6/10 Okay

Larry

Stayed 3 nights in Aug 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was the parking space could be a little bigger we have a truck. The staff was so friendly and helpful in every way.
Stayed 1 night in Sep 2025

6/10 Okay

Jordon

Stayed 4 nights in Sep 2025

10/10 Excellent

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night watchman, protecting the complex from the BEARS, at night.
Stayed 1 night in Sep 2025

8/10 Good

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time in Gatlinburg! Hotel was much older than I thought, but staff was great.
Stayed 2 nights in Sep 2025

6/10 Okay

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall, the stay was good. Location was amazing- walking distance to just about any part of Gatlinburg. Staff was very informative upon arrival, but at checkout the staff did not want to hear about what was not good about the room. Bed was horrible, in room jacuzzi tub appeared to leak on the floor, we could hear everything from the people down the hall and next doors to us and per rules no smoking in or outside the balcony. The smell of marijuana came through the vents multiple times through our 3 night stay. Most definitely will stay in the area again, but will choose a different place to stay where it is more quiet and intimate next time.
Stayed 3 nights in Sep 2025