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Edgewater Hotel - Gatlinburg

3.0 star property
Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies

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Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View in a map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(221 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(35 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Handicapped Mountainside

King Handicapped Mountainside | Desk, iron/ironing board, free WiFi, bed sheets

King Handicapped Mountainside

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with River View

King Room with River View | Desk, iron/ironing board, free WiFi, bed sheets

King Room with River View

9.0 out of 10
Wonderful
(42 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(241 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Edgewater Hotel - Gatlinburg is within a 5-minute walk of popular attractions such as Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. This 205-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.2 miles
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.3 miles
  • Gatlinburg Convention Center - 4 min walk - 0.3 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, 4-minute walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg features an indoor pool, an outdoor pool, and a gym. Self parking is available for USD 16.46 per day. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and microwaves are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 16.46 per day)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 26 2025 to October 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20.0 per day
  • Cribs/infant beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Frequently asked questions

Are free cancellation options available at Edgewater Hotel - Gatlinburg?

Edgewater Hotel - Gatlinburg provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Edgewater Hotel - Gatlinburg?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Edgewater Hotel - Gatlinburg on Nov 26, 2025 start from $140.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Edgewater Hotel - Gatlinburg?

This hotel is situated in Downtown Gatlinburg, just steps from Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, and within a short walk of Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg Space Needle less than a mile away.

Is there parking available at Edgewater Hotel - Gatlinburg?

Yes, parking is offered for USD 16.46 per day. Though parking is limited per unit, accessible parking is also available. You'll find a max of 1 space per unit.

Does Edgewater Hotel - Gatlinburg include a casino at the property?

No, Edgewater Hotel - Gatlinburg doesn't have a casino.

Will I find an indoor pool at Edgewater Hotel - Gatlinburg?

Yes, this hotel has an indoor pool along with an outdoor pool. Note though that pool facilities will be unavailable from October 26 2025 until October 26 2026 (subject to change).

Is Edgewater Hotel - Gatlinburg a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Edgewater Hotel - Gatlinburg?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Edgewater Hotel - Gatlinburg feature a restaurant that includes a breakfast menu?

Edgewater Hotel - Gatlinburg offers free continental breakfast each morning though there is no restaurant.

Will Edgewater Hotel - Gatlinburg allow pets to stay free of charge?

No, pets aren't allowed at Edgewater Hotel - Gatlinburg though service animals are welcome.

Are there connecting rooms at Edgewater Hotel - Gatlinburg?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Edgewater Hotel - Gatlinburg?

The closest major airport to Edgewater Hotel - Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.3 mi away.

Are there rooms with balconies that I can book at Edgewater Hotel - Gatlinburg?

Yes, every guestroom at Edgewater Hotel - Gatlinburg comes with a balcony with some featuring river or mountain views.

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1372 out of 2505 reviews
Rating 8 - Good. 695 out of 2505 reviews
Rating 6 - Okay. 309 out of 2505 reviews
Rating 4 - Poor. 80 out of 2505 reviews
Rating 2 - Terrible. 49 out of 2505 reviews

Reviews

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place at a great price the only problem was the pool was closed. We seen around 8 bears at night walking behind the businesses across the street so that was fun to watch
Stayed 2 nights in Nov 2025

8/10 Good

Lin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything
Stayed 3 nights in Oct 2025

10/10 Excellent

Floyd-Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I stayed at the Edgewater hotel, and had a wonderful experience. The hotel was beautiful and very clean. My room was spacious and comfortable, and the bed was one of the best I’ve slept in while traveling. Breakfast was tasty with a good selection, and the staff made the stay even better with their friendliness. I truly enjoyed my time here and would definitely stay again!
Stayed 2 nights in Sep 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service
-
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a good price, great location, comfy beds, full breakfast, friendly staff. Couldn't ask for more.
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana, Kingsport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and convenient with good breakfast choices. will stay here again for sure.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Nice location
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it, everything was walkable and convenient
Stayed 3 nights in Aug 2025

8/10 Good

Richie

Stayed 3 nights in Aug 2025

10/10 Excellent

Dorthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

ANDREA

Stayed 2 nights in Aug 2025

4/10 Poor

JOHN

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only thing good is In a good location. Parking garage is a nightmare to park in. Elevator is also a nightmare. My balcony door only has a small aluminum bar that is not very sturdy holding it closed. No lock what so ever. Beds are horrible to sleep in. Not comfy at all. On day of checkout was getting everything together way before checkout and housekeeping opens my door and closes it back after they realize we were in there. Hotel is really outdated and old dingy looking. Had a piece of bread that had been in floor behind the chest for a very long time. Cost is way too much for what it is.
Stayed 2 nights in Aug 2025

8/10 Good

Sheena

Liked: Staff & service
Centrally Loca
Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad place to stay

It was not a bad place to stay. The kids enjoyed the pool had a water slide.2 hot tubs 1 was broken. The room was clean. The bathroom needs to be updated shower is small same with the toilet blow dryer didnt work. But other than that the staff was great. Id stay agian
Stayed 4 nights in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels I’ve ever stayed in. Passed the white glove test . Beds comfortable, room very clean no odors . Very pleasant to the eyes and nose . Best location & surprisingly a fordable ! I’m definitely staying again
Stayed 2 nights in Aug 2025

2/10 Terrible

Dadhich

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was awful, despite all the advertising of hot and cold breakfast. It took forever to refill the stuff, quality of food was unacceptable. The room was relatively clean but they were short in clean towels and for every item we had to go downstairs. This was even worse with the terrible function of elevators. I don’t recommend it.
Stayed 2 nights in Aug 2025

8/10 Good

Kalyan Chakravarthy, Fuquay Varina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything is good except some sort of maintenance need to be improved. It’s became old and should improve.
Stayed 1 night in Aug 2025

6/10 Okay

Ashleigh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not very clean

We didn’t have any issues. The only feed back I would provide is the parking pass paper work with the price you sign needs to be updated to the current price , our room was not cleaned my toddler found an empty Cason’s bottle , I found a used razor in the shower. And the. Room smelled awful. Cleaning needs to better.
Stayed 2 nights in Aug 2025

4/10 Poor

Scott

Disliked: Property conditions & facilities

Good location but nothing else is good.

The hotel is in dyer need of maintenance and updating. We had to pay $15 per day for parking which was ridiculously tight. The elevators took forever to arrive. From tge driveway to the rooms, it looks like nothing has been maintained since the 80's. The beds were clean but made a lot of noise. The breakfast was a typical hotel breakfast. Location to the strip is convenient but that is about the only plus of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getsway

My husband and I went for a long weekend. It was very relaxing and enjoyable. The room had plenty of towels and wash cloths. The ice machine was not far from the room. The fridge kept our drinks chilled to perfection. The breakfast options were more than i expected with eggs, biscuits, gravy and sausage as some of the items available. The coffee tasted great. Would stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and conveniently located in downtown Gatlinburg. Everything is walking distance. The room was very nice and clean, pools were decent too. The only downside is that parking is not included with the booking of a room.. They charge $16 to park per DAY!! You will be spending close to $40 just to park for a weekend at this location.
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We were really excited to stay in this location as it is very convenient to all of Gatlinburg. The rooms are very clean. The people who check you in are very nice and knowledgeable. However if you drive a taller vehicle there is limited and very tight parking and if you wish to park in an open lot 2 blocks from the hotel it is an extra $16 per night. There is no ventilation in the elevators. There are two elevators total and a set of stairs at each end of the buiding. The fourth floor begins the accommodation s. The pool is very small for the size of the hotel and extremely humid. Our room did not have a ventilation fan in the bathroom and if you have a double bed room there is not much room to go out onto the balcony on the river side.
Stayed 1 night in Aug 2025

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