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Recent guest reviews

Awesome location and amenities! Staff goes above and beyond to make sure you have a great stay. Breakfast, evening reception, pool, hot tub, etc.

It was clean and inviting. Breakfast was amazing. I felt very comfortable with my family.

Breakfast was great! Rooms were wonderful! Would definitely stay again next time we’re in town.

Staff was great and the room was clean. The beds was hard and the pillows were not comfortable.

Clean and great for family, rooms are clean and nice size. Breakfast is the best for hotel breakfast and indoor pool also the best ! Highly recommended especially for family. We have a family of three boys ages 4,6, and 9 and we all loved it

Very comfortable! Great experience! Definitely staying there again

Excellent hotel, quick efficient check in, extremely comfortable bed and delicious breakfast

Very comfortable; delicious breakfast; a bit more expensive but worth it!

We stayed at this hotel while visiting the Smoky Mountains. The room was clean and well maintained. The bartender was mean and asked me to bring my wife to take her share of drink, although she was sitting right there! Breakfast was good - although plates were dirty w/ cheese and such stains on it and had to clean it ourselves before placing food on it. Overall good stay.

Nice facility marred by many small problems. Assigned wrong room. Made to order breakfast hard boiled eggs were very soft boiled. Closet was to small for two people. Staff seems to try hard but fell short too many times. There are better choices considering the price.

My only complaint is that my room was too comfy. I did not want to get up or leave & tried to come up with an excuse to stay longer! I have stayed at a lot of very upscale boutique hotels that have not impressed me this much. I'm very particular & hard to please & this was just a treat! Huge room Great beds Luxe linens New modern furnishings - entire room felt brand new! Quiet White noise for those who need it Free parking, breakfast, wi-fi Crabtree & Evelyn amenities Hilton has done it right with this property!

Parkside Dr Knoxville TN

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Embassy Suites Knoxville West places you next to Fort Loudoun Lake and within a 3 miles (5 km) of Turkey Creek Shopping Center. This 3.5-star hotel has 140 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free daily manager's reception.


Rooms

All 140 air-conditioned accommodations feature sitting areas. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include sofa beds, microwaves, and refrigerators.


Property features

At Embassy Suites Knoxville West, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Suite, One King Bed

1 King Bed | Sleeps 4

Suite, Two Queen Beds

2 Queen Beds | Sleeps 5

King, Premium Studio Suite

1 King Bed | Sleeps 4

King, Premium Suite

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Knoxville West

Everyone (6) Couples (1) Family (6) Other (1)
5
Family Family

Awesome location and amenities! Staff goes above and beyond to make sure you have a great stay. Breakfast, evening reception, pool, hot tub, etc.

By on Jan 2, 2020

Review comment responded on Jan 3, 2020

Thank you for taking the time to provide us some feedback. We are thrilled that you had a great stay and that our team members provided great customer service. We look forward to your next stay!

5
Family Business Business

It was clean and inviting. Breakfast was amazing. I felt very comfortable with my family.

By on Nov 24, 2019

Review comment responded on Dec 11, 2019

We are so happy to hear that you and your family enjoyed your stay with us. We appreciate your gracious review. We hope to welcome you back in the future.

5
Everyone

By on Aug 11, 2019

Review comment responded on Aug 26, 2019

Thank you for sharing your honest review. We hope to welcome you back in the near future.

5
Family

Breakfast was great! Rooms were wonderful! Would definitely stay again next time we’re in town.

By on Jul 13, 2019

Review comment responded on Jul 16, 2019

Thank you for taking a moment to share your experience. We strive to provide the best service to each guest that walks through our doors, and I am so happy to hear you enjoyed your stay. We hope to welcome you back in the near future.

3
Family

Staff was great and the room was clean. The beds was hard and the pillows were not comfortable.

By on May 4, 2019

Review comment responded on May 8, 2019

Thank you for taking a moment to share your experience. I am so sorry you were unhappy with the guest room accommodations. I am, however, very glad you enjoyed the staff. I hope you will give us another chance in the near future!

5
Family with small children

Clean and great for family, rooms are clean and nice size. Breakfast is the best for hotel breakfast and indoor pool also the best ! Highly recommended especially for family. We have a family of three boys ages 4,6, and 9 and we all loved it

By on Apr 20, 2019

Review comment responded on Apr 20, 2019

Thank you so much for taking the time to submit your honest review of our hotel. We are so glad to hear you enjoyed the Suites, fresh made-to-order breakfast, and our pool. We hope you will come see us again soon in the near future.

5
Everyone

By on Jan 22, 2019

Review comment responded on Jan 23, 2019

Thank you for taking the time to submit your honest review of our Hotel. I am happy to hear you enjoyed your stay! We hope to welcome you back to the property in the near future.

5
Everyone

Very comfortable! Great experience! Definitely staying there again

By , from Nashville on Nov 20, 2018

Review comment responded on Nov 20, 2018

Thank you for taking the time to send us your honest review! I am so happy you enjoyed your stay. We look forward to welcoming you back in the near future.

5
Everyone

By on Sep 15, 2018

Review comment responded on Sep 18, 2018

Thank you for taking the time to submit your honest review. We hope we can welcome you back to our property in the near future.

5
Everyone

Excellent hotel, quick efficient check in, extremely comfortable bed and delicious breakfast

By , from North Jersey on Aug 26, 2018

Review comment responded on Aug 28, 2018

Thank you so much for your kind review! We hope you will choose to stay with us again in the near future.

Embassy Suites Knoxville West

9621 Parkside Dr, Knoxville, TN 37922
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