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Embassy Suites Knoxville West

3.5 out of 5.0

Recent guest reviews

Everything was exceptional. It's a nearly new hotel with fantastic amenities. The staff are wonderful. As are the Knoxville people. Breakfast was great. The pool and exercise areas were perfect. Great stay.

I love the layout of the rooms the newer hotels have. Of course the staff was up to my Hilton standards. Bartenders are great and I love the comfortable lobby area. It has a nice indoor pool with a sauna. There is a lovely patio area outside with a fire pit and several sitting areas. I will give it a thumbs up.

Hotel is clean, people are friendly and the rooms are great! Stayed here on business and I felt like it was the perfect balance for me. Room was relaxing and comfortable and gave me space to work and relax. I'll be back!

The people at this motel are great. They greet you and make you feel important. The breakfast is really made to order. I get an omelet. This trip is because my hubby has to have surgery. Usually I just like to get away

The hotel is very nice and the room sizes were great. Loved the modern feel and the breakfast was great. Very clean. Our big issue was the comfort of the beds. They were very hard and uncomfortable. Our family did no sleep well. We stayed in an Embassy a while back that we faced the same issue. It seems like Embassy is far behind other hotels when it comes to bed comfort. A nice hotel is wonderful but if you don't rest well it kind of ruins how nice the hotel is.

We recently stayed at this hotel for a weekend to attend a convention. The hotel was fantastic, clean, great staff, great breakfast, a reception. We were 15 minutes from the convention center downtown. Ask for a room on the 3rd floor to receive some complementary snacks.

All was great except did not get the points I was promised. Reservations said hotel would set points. Hotel told me what they thought it would be. Company did not come close to what I was told. I feel like they lied to me.

This is my third time at this Embassy Suites and I have always been happy while here. The staff always goes above and beyond to accommodate every need. Room service is great too. The Rooms are comfy and CLEAN!! This is a great location, close to shopping and restaurants. My only complaint is there's never enough parking, but the parking lot is well lit when you do get a good spot.

We did a family trip to check out UTK for my college aged daughter and stayed here. We're used to the open center of most Embassy Suites buildings. This is a different shaped modern hotel with all of the amenities, to include a great free breakfast and evening reception. Easy in and off on I-40. 10 minutes to downtown Knoxville and the university. Enjoyable, lower rates on weekends, lots of families. Great place to stay.

We were pleasantly surprised with how nice this hotel was. Rooms were fully modern and up-to-date. Very clean and comfortable. Lobby was beautiful and service was great. This is a great choice for a budget hotel.

9621 Parkside Dr Knoxville TN

Hotel highlights

  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Embassy Suites Knoxville West is located 2.7 mi (4.4 km) from Turkey Creek Shopping Center and within a 10-minute drive of Dead Horse Lake Golf Course. This 3.5-star hotel has 140 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. Sunsphere Tower is also within a 15-minute drive.


Start your day off right with a free cooked-to-order breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free daily manager's reception.


All 140 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs. Other amenities include hair dryers, ironing boards, and desks.

Property features

At Embassy Suites Knoxville West, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, take advantage of free parking. Helpful staff can provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Room options

Suite, One King Bed

King 1 | Sleeps 4

Suite, One King Bed

King 1 | Sleeps 4

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

King 1 | Sleeps 4

Studio, One King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 856 reviews