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Embassy Suites by Hilton Knoxville West

4.0 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Breakfast and dinner served, American cuisine
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(15 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

King Premium Suite - Non-Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 4

Two-Room Premium King Suite-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 5

2 Room Suite With 1 King Bed-Mobility And Hearing Accessible Non-Smoking

  • Sleeps 4

2 Room Premium Suite With 2 Queen Beds-Non Smoking

  • Sleeps 5

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Mobility Hearing Accessible 2 Room 2 Queen Suite

  • Sleeps 5

Mobility Hearing Accessible Premium 2 Queen Suite with Roll in Shower

  • Sleeps 5

Mobility Hearing Accessible Premium King Room with Roll in Shower

  • Sleeps 4

Mobility Hearing Accessible Premium King Studio with Roll in Shower

  • Sleeps 4

2 Room Pure Wellness 2 Queen Suite

  • Sleeps 5

Mobility/Hearing Accessible Studio Suite King Roll-in Shower

  • Sleeps 4

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About the neighborhood

Knoxville

Located in Knoxville West, Embassy Suites by Hilton Knoxville West is within a few miles (5 km) of sights such as Parkwest Medical Center and Fort Loudoun Lake. This 4-star hotel has 142 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.9 miles
  • Dead Horse Lake Golf Course - 2 min drive - 0.7 miles
  • Fort Loudoun Lake - 3 min drive - 3.4 miles
  • Turkey Creek Shopping Center - 3 min drive - 3.6 miles
  • West Town Mall - 4 min drive - 4.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪McDonald's - ‬14 min walk

About this property

Embassy Suites by Hilton Knoxville West

At Embassy Suites by Hilton Knoxville West, guests enjoy features like an indoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a hot tub, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

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Drury Inn & Suites Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,278 reviews
$108 nightly
The price is $128
Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville West?

Embassy Suites by Hilton Knoxville West offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Feb 27, 2026 start from 179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Knoxville West?

This hotel is situated in Knoxville West, close to Dead Horse Lake Golf Course, Turkey Creek Shopping Center, and West Town Mall. You'll also find Fort Loudoun Lake and Regal Downtown West within a short drive.

Is there parking available at Embassy Suites by Hilton Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Embassy Suites by Hilton Knoxville West feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville West doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Embassy Suites by Hilton Knoxville West?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Embassy Suites by Hilton Knoxville West?

Yes, guests can enjoy a spa tub at this hotel.

Does Embassy Suites by Hilton Knoxville West have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville West serves free buffet breakfast at Flying Spoons each morning.

Does Embassy Suites by Hilton Knoxville West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville West for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Knoxville West?

The closest major airport to Embassy Suites by Hilton Knoxville West is McGhee Tyson Airport (TYS), which is 14.1 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites by Hilton Knoxville West?

No, at Embassy Suites by Hilton Knoxville West, there aren't any guestrooms that list a balcony.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ismail Burcin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull
Stayed 4 nights in Nov 2025

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025

8/10 Good

WHITNEY

Stayed 1 night in Nov 2025

6/10 Okay

Douglas

Stayed 1 night in Aug 2025

6/10 Okay

Douglas

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Good Embassy, better than the downtown one. Room furniture was worn out and uncomfortable, bed was not comfortable and a/c noise was loud. Shower pressure was not existent. Will not stay here again. Was not terrible but there are other options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I would stay here again.
Stayed 1 night in Nov 2025

4/10 Poor

Dylan

Beautiful hotel, staff was great, but
Stayed 2 nights in Oct 2025

10/10 Excellent

Veasna

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew, Matthews

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Karen

Stayed 1 night in Aug 2025

8/10 Good

Marshall

Traveled with partner
Liked: Cleanliness, amenities
Yes
Stayed 1 night in Oct 2025

4/10 Poor

Eduard

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in a room with black mold. My boys have asthma. I reached out to their customer service and we never heard back. The hotel manager said he would have at least reimbursed us in full for the night, but we had already paid through Orbitz. I plan on looking into some legal counsel on this one.
Stayed 1 night in Sep 2025

10/10 Excellent

Erick

Stayed 1 night in Oct 2025

10/10 Excellent

kuk hyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the food was excellent, and I was very satisfied.
Stayed 1 night in Oct 2025

6/10 Okay

James

Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was good overall. However, our room was not cleaned and restocked with clean towels, etc. after our first night. I had to go get clean towels from the downstairs lobby. Not receiving a visit from housekeeping also led to an overflow of trash in our room. This was disappointing & unusual for Embassy Suites.
Stayed 2 nights in Oct 2025

8/10 Good

Carson

Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean. Quiet environment. Omelet staruon at breakfast was excellent. Alot of choices on free breakfast buffet.
Stayed 2 nights in Oct 2025

8/10 Good

Swee Har

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spots in the ceiling near the entrance and accumulated dust on vent cover.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dustin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and hot tube.. the room was amazingly beautiful! The bar was great.. the whole place was good sit by a fire a relax... we plan on getting married soon and shh but i think i found it.. thats how much i Loved it.. i just have to give them a call and see how much a wedding for about 10 will be .. small intimate wedding is what we are looking for!
Stayed 2 nights in Sep 2025

8/10 Good

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Dr Dan, Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much Tennessee orange (HaHa)
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025

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