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Embassy Suites by Hilton Knoxville West

4.0 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Breakfast and dinner served
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
9621 Parkside Dr, Knoxville, TN, 37922
  • Place, Parkwest Medical Center
    ‪1 min drive‬
  • Place, Dead Horse Lake Golf Course
    ‪3 min drive‬
  • Place, Turkey Creek Shopping Center
    ‪4 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, One King Bed

Minibar

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

Minibar

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Studio, One King Bed

Flat-screen TV

Studio, One King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

8.0 out of 10
Very good
(16 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Two Queen Beds

Minibar

Suite, Two Queen Beds

  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

8.8 out of 10
Excellent
(6 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King, Premium Suite

Minibar

King, Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 375 sq ft
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 375 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed-2 Room Suite-nonsmoking

Premium bedding, in-room safe, desk, blackout drapes

1 King Bed-2 Room Suite-nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Suite, Two Queen Beds

  • Sleeps 5
  • Free WiFi

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout drapes

King, Premium Suite

  • Sleeps 4
  • Free WiFi

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  • Pool
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  • Parking included
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About the neighborhood

Knoxville

Located in Knoxville West, Embassy Suites by Hilton Knoxville West is within a few miles (5 km) of sights such as Parkwest Medical Center and Fort Loudoun Lake. This 4-star hotel has 142 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Parkwest Medical Center - 1 min drive - 0.5 miles
  • Fort Loudoun Lake - 3 min drive - 2.8 miles
  • Dead Horse Lake Golf Course - 3 min drive - 2.3 miles
  • Turkey Creek Shopping Center - 4 min drive - 3.8 miles
  • West Town Mall - 5 min drive - 4.3 miles

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Abridged Beer Company: World Headquarters - ‬19 min walk

About this property

Embassy Suites by Hilton Knoxville West

At Embassy Suites by Hilton Knoxville West, guests enjoy features like an indoor pool, a gym, and a sauna. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a hot tub, and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Similar properties

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Drury Inn & Suites Knoxville West
Knoxville West
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,279 reviews
$117 nightly
The price is $138
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (74 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Frequently asked questions

Are free cancellation options available at Embassy Suites by Hilton Knoxville West?

Embassy Suites by Hilton Knoxville West offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on Jun 21, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Embassy Suites by Hilton Knoxville West?

This hotel is situated in Knoxville West, close to Turkey Creek Shopping Center, Dead Horse Lake Golf Course, and West Town Mall. You'll also find Fort Loudoun Lake and Regal Downtown West within a short drive.

Will I be able to park at Embassy Suites by Hilton Knoxville West?

Yes, uncovered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Embassy Suites by Hilton Knoxville West feature a casino on the premises?

No, Embassy Suites by Hilton Knoxville West doesn't have a casino.

Is there an indoor pool at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and 11:00 PM.

What do couples enjoy most about Embassy Suites by Hilton Knoxville West?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Embassy Suites by Hilton Knoxville West?

No, but this hotel does have a sauna.

Does Embassy Suites by Hilton Knoxville West have a restaurant with a breakfast menu?

Yes, Embassy Suites by Hilton Knoxville West serves free buffet breakfast at Flying Spoons each morning.

Does Embassy Suites by Hilton Knoxville West allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites by Hilton Knoxville West for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites by Hilton Knoxville West?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Embassy Suites by Hilton Knoxville West?

The closest major airport to Embassy Suites by Hilton Knoxville West is McGhee Tyson Airport (TYS), which is 14.1 mi away (18 minutes by car).

Can I book a room with a balcony at Embassy Suites by Hilton Knoxville West?

No, there aren't any guestrooms with balconies at Embassy Suites by Hilton Knoxville West.

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 750 out of 1008 reviews
Rating 8 - Good. 164 out of 1008 reviews
Rating 6 - Okay. 54 out of 1008 reviews
Rating 4 - Poor. 20 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Great stay as always
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great beds.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy Suites always sets & exceeds the standards for hotels. I only wish they were in more locations
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Awesome hotel and great staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very spacious & clean. The hotel staff were very professional and accommodating. The bar/lounge area was full of people and the hotel had fantastic happy hour specials.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Avette

Liked: Cleanliness, staff & service, amenities
It was so nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Kyla

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very quiet
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. I would stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Larry and Julie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience in every area!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dorsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome omelette cooked to order everything was perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Ashleigh

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
the room had a lot of wear and tear that wasn’t expected. The bed was scratches up galore on the headboard, furniture im sitting area was worn out & very uncomfortable. There was mold in rhe shower.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

kuk hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the food was excellent, and I was very satisfied.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay As Always!

Our stay was great! Embassy Suites West is always our hotel of choice in Knoxville.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Cory

Liked: Cleanliness, staff & service, amenities
Room was very clean. Room heater/ac was noisy.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ismail Burcin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Kailey

Liked: Amenities, property conditions & facilities
The room needs to be dusted and a new air filter the thermostat was blinking change air filter other than that it was great i plan on having my wedding there
Stayed 1 night in Dec 2025

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