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Westgate Smoky Mountain Resort & Water Park

4.0 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Villa, 3 Bedrooms | Private kitchen | Paper towels
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Pet friendly

Explore the area

Map
Gatlinburg, TN
  • Wild Bear Falls Indoor Water Park
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪5 min drive‬
  • Anakeesta
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪59 min drive‬

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Room options

Deluxe Villa, 1 Bedroom (2 Full beds)

  • 839 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Villa, 1 Bedroom

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (Resort Select)

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

Studio (Villa)

  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

  • 1230 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a 3 miles (5 km) of Ripley's Davy Crockett Mini Golf. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a water park.

What's nearby

  • Wild Bear Falls Indoor Water Park - 3 min walk - 0.2 miles
  • Ripley's Aquarium of the Smokies - 5 min drive - 2.2 miles
  • Anakeesta - 5 min drive - 2.1 miles
  • SkyPark - 6 min drive - 2.5 miles
  • Gatlinburg Convention Center - 6 min drive - 2.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬5 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Loco Burro Fresh Mex Cantina - ‬6 min drive
  • ‪Subway - ‬5 min drive
  • ‪Ole Red - ‬4 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Family-friendly hotel with 3 restaurants and 2 outdoor pools
Westgate Smoky Mountain Resort & Water Park features a full-service spa, 2 outdoor pools, and a water park. You'll find RV, bus, and truck parking. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Other amenities at this spa hotel include a gym, 2 hot tubs, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
A health club and a water park (surcharge) are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Languages

English, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground
  • Water park

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Apr 30, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on May 6, 2025 start from $98.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Is parking available on site at Westgate Smoky Mountain Resort & Water Park?

Yes, there is accessible parking and RV/bus/truck parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 9:00 PM.

Is Westgate Smoky Mountain Resort & Water Park good for couples?

There are many amenities for couples at this hotel, including 2 outdoor pools and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Westgate Smoky Mountain Resort & Water Park?

Yes, this hotel has 2 spa tubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Westgate Smoky Mountain Resort & Water Park?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.8 mi away.

Are there rooms with balconies at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 604 out of 1059 reviews
Rating 8 - Good. 189 out of 1059 reviews
Rating 6 - Okay. 126 out of 1059 reviews
Rating 4 - Poor. 71 out of 1059 reviews
Rating 2 - Terrible. 69 out of 1059 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo, Wimauma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful everyone was so welcoming and helpful the facility was well maintained. Will definitely be returning.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this property and the staff a 10/10
Stayed 7 nights in Jan 2025

10/10 Excellent

Sintia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this resort. I would definitely book here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yilieni

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Leticia, GROVELAND

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Westgate Smoky Mountains Resort was absolutely fantastic! From the moment we arrived, the staff made us feel welcome and went out of their way to ensure our stay was comfortable and enjoyable. The resort is nestled in the heart of the Smokies, offering stunning mountain views and a serene atmosphere that’s perfect for relaxation. The accommodations were spacious, clean, and well-appointed, with all the amenities needed to feel right at home. We especially loved the cozy fireplace and private balcony — such a treat after a day of exploring. One of the highlights was the on-site water park, which kept the kids entertained for hours. It’s a great addition to the resort, especially on cooler days when you want some indoor fun. There’s also plenty to do for adults, from hiking trails nearby to the spa services offered right on the property. The location is ideal — just minutes away from Gatlinburg and Pigeon Forge, making it easy to explore the area’s attractions like Dollywood, Ripley’s Aquarium, and the Great Smoky Mountains National Park. Overall, Westgate Smoky Mountains exceeded our expectations. It’s the perfect blend of luxury and family-friendly fun, and we can’t wait to return!
Stayed 4 nights in Jan 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Walter

Stayed 3 nights in Jan 2025

10/10 Excellent

simone

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 1 night in Jan 2025

6/10 Okay

Timothy, Okeana

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort is very loud. You can hear people in other rooms, when people walk up the stairs and every time the golf carts are backing up. We also had to wait over an hour to get into.our room even though it was well past the check in time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Legna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice in overall, the only thing I disslike was the service at the restaurant, the waiter seem to be in a hurry, he even brought us the check without asking if we wanted coffee or dessert. Everything else was great.
Stayed 6 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing u have everything u need food was amazing water park was nice stuff to do view r beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Will definitely be staying again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra

Stayed 2 nights in Nov 2024

8/10 Good

DIANA D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all there should be bigger signs at the entrance from the main road. The room was very clean. The menu did not have a lot to choose from, my omelette was perfect . On the weekends the game room should stay opened until 1 am. Overall this is a nice place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved eveything
Stayed 3 nights in Dec 2024

10/10 Excellent

Dulce Maria Rodriguez, Miami Gardens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is awesome
Stayed 4 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Joni

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We love going here every year! It’s a wonderful place for everyone in the family. I do want to share a little advice for newcomers as I wish I had, had on our first visit. Be prepared with food and drinks when you arrive especially at night because there is no place to grab a drink or snack. The closest available convenience store or place to get any of those items is about 3-4 miles back down the road going into Pigeon Forge. Be prepared to do a lot of walking from your vehicle to your room as the parking lots are not quite designed very well to accommodate the number of rooms they have available for each section. Luckily there are plenty of the small cart shuttles that will come through all day and evening to take you anywhere you want to go around the property. One more down fall to this facility is the small store they have for guests to purchase necessities such as snack foods, personal care products, etc… but the price for small travel size items are extremely over priced and unnecessary! A small tiny travel size of women’s deodorant that could purchase at a local Dollar store or Walmart was $7, or a hairbrush and may I add a very cheap made hairbrush was $13 when you can get the exact hairbrush would be $4 at the local convenience store or dollar store. Besides the few no so great things I mentioned, I would absolutely recommend this place for sure! The sweetest little perk I found to have enjoyed was every time you was the staff waving at everyone in passing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Chelsea

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2024