Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Choose dates to view prices

Photo gallery for Westgate Smoky Mountain Resort & Water Park

2 outdoor pools
Villa, 3 Bedrooms | Private kitchen | Paper towels
Terrace/patio
Exterior
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Gatlinburg, TN
  • Place, Wild Bear Falls Indoor Water Park
    ‪2 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min drive‬
  • Place, Anakeesta
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪78 min drive‬

Room options

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 546 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 839 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room (Resort Select)

  • 546 sq ft
  • Sleeps 4
  • 1 King Bed

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Gatlinburg

Westgate Smoky Mountain Resort & Water Park places you next to Wild Bear Falls Indoor Water Park and within a 3 miles (5 km) of Gatlinburg Scenic Overlook. This 250-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.1 miles
  • Ripley's Aquarium of the Smokies - 3 min drive - 1.5 miles
  • Anakeesta - 3 min drive - 1.5 miles
  • SkyPark - 5 min drive - 1.9 miles
  • Gatlinburg Convention Center - 5 min drive - 2.2 miles

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Ole Red - ‬4 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Kilwin's - ‬5 min drive
  • ‪No Way Jose's Cantina - ‬5 min drive

About this property

Westgate Smoky Mountain Resort & Water Park

Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park
Guests of Westgate Smoky Mountain Resort & Water Park have access to a full-service spa, 2 outdoor pools, and a gym. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this spa hotel include 2 hot tubs, free WiFi in public areas, and a business center.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Washing machines, phones, and ironing boards are other standard amenities. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and Swedish massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Dogs only
  • 2 total (60 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Is a free cancellation option available at Westgate Smoky Mountain Resort & Water Park?

Westgate Smoky Mountain Resort & Water Park provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Nov 2, 2025 start from $143.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Westgate Smoky Mountain Resort & Water Park?

This hotel is located in Gatlinburg, just steps from Wild Bear Falls Indoor Water Park. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Will I be able to park at Westgate Smoky Mountain Resort & Water Park?

Yes, there is accessible parking available.

Is there a spa at Westgate Smoky Mountain Resort & Water Park?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Westgate Smoky Mountain Resort & Water Park have a casino on the premises?

No, Westgate Smoky Mountain Resort & Water Park doesn't have a casino.

Is there an indoor pool at Westgate Smoky Mountain Resort & Water Park?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Westgate Smoky Mountain Resort & Water Park?

There are many amenities for couples at this hotel, including 2 outdoor pools and a bar plus some guestrooms feature fireplaces.

Are there hot tubs at Westgate Smoky Mountain Resort & Water Park?

Yes, this hotel has 2 spa tubs.

Does Westgate Smoky Mountain Resort & Water Park feature a restaurant that includes a breakfast menu?

Yes, Westgate Smoky Mountain Resort & Water Park has 3 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Westgate Smoky Mountain Resort & Water Park allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Westgate Smoky Mountain Resort & Water Park for a fee of USD 150 per accommodation, per stay.

Are there connecting rooms at Westgate Smoky Mountain Resort & Water Park?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Westgate Smoky Mountain Resort & Water Park?

The closest major airport to Westgate Smoky Mountain Resort & Water Park is McGhee Tyson Airport (TYS), which is about 26.8 mi away.

Can I book a room with a balcony at Westgate Smoky Mountain Resort & Water Park?

Yes, some guestrooms at Westgate Smoky Mountain Resort & Water Park offer a furnished balcony.

Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 640 out of 1114 reviews
Rating 8 - Good. 196 out of 1114 reviews
Rating 6 - Okay. 133 out of 1114 reviews
Rating 4 - Poor. 73 out of 1114 reviews
Rating 2 - Terrible. 72 out of 1114 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, room comfort

Great Resort

The place offers many amenities to meet travelers needs. My self and my daughters enjoyed it
Stayed 3 nights in Jun 2025

10/10 Excellent

Caitlin

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our visit, Staff was friendly, accommodation were wonderful, quiet, close to nature.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew, Norman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is so beautiful and so friendly! The building we stayed in was only 2 weeks old so everything was new! We needed extra blankets and all we did was text and it was at our door! Westgate has got it down! Several pools and the onsite restaurant was so good for breakfast and dinner. Definitely will be coming back!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew, Norman

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our rooms were brand new, everything was perfect! We definitely will be coming back!!!
Stayed 1 night in Jun 2025

8/10 Good

Toshiharu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 min After checkout time, the door is automatically locked. Need to go to the front desk to op n the door. Don’t close the door after checkout time.
Stayed 3 nights in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and very clean but be aware, they will try to sell you a time share. Also, the waterpark cost extra - $35 for adults and $17.50 for children. Parking can be difficult but they do offer shuttles.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kassi

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in May 2025

10/10 Excellent

Tyesha

Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Great staff, great food, great water park for smaller kids. beautiful views, great rooms. This is a great place to take your family or couple to get to the mountains and relax or head out to the local areas.
Stayed 3 nights in Mar 2025

10/10 Excellent

Abigail

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay here
Stayed 2 nights in May 2025

10/10 Excellent

Yuly Joanna

Stayed 3 nights in May 2025

8/10 Good

Marcus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, but it was quite and very relaxing. the environment was very friendly atomosphere was Great! I would definitely recommend it to my friends and I would come again!
Stayed 3 nights in May 2025

8/10 Good

Bruce

Stayed 4 nights in May 2025

4/10 Poor

Maritza, Chicago

Traveled with family
Liked: Cleanliness, property conditions & facilities
The customer service was not great. The staff at the front desk were very rude and made us feel like we were an inconvenience to them when we were trying to have questions answered.
Stayed 3 nights in Mar 2025

6/10 Okay

Bhumi

Traveled with family
Liked: Cleanliness
Room was great. Property is in a pretty location. But it is not truly a resort. it’s a timeshare property. Resort fees without the resort amenities. Did not clean our room. Did not offer any option for a late checkout. Front desk is available by text messaging which is nice but does not provide much information or offer help in response to questions. Minimal food options on the property but fortunately Gatlinburg has a variety of wonderful places to eat.
Stayed 2 nights in May 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
It was a very nice property. We thought about staying again until we got pushed way too hard to buy a timeshare. This business model is too aggressive.
Stayed 4 nights in May 2025

10/10 Excellent

Josh, Mechanicsville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in May 2025

10/10 Excellent

John Richard

Liked: Cleanliness, amenities
The views were great and the room we stayed in was redone recently. Very clean and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Zhengji

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its very scenic. The mountains and wilderness are beautiful. Pigeon Forge is literally right down the street.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Everything is very good, very good impressions of the place, but the sales area overshadows everything magnificent about the hotel, super tedious, disrespectful to the customer, they tell him that they have a 90-minute tour of the place and they have 5 hours wasting your time and my money trying to sell rooms that in the end, if it suits the customer, they tell you that without commitments and then they get brave, the kindness is over and already, they retire and this is like a dog they played with him and they finished.
Stayed 3 nights in May 2025

6/10 Okay

malinda

Traveled with family
Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Traveled with family and small children
Liked: Amenities
Are room was hard to get to with 2 small children not fun carrying a baby and strollers up several flights of stairs additionally no food available in water park had 2 walk accross the street all wet to get food
Stayed 2 nights in May 2025

10/10 Excellent

Cora

Liked: Cleanliness, amenities, property conditions & facilities
My husband and I reserved a unit for our son and his fiancée. They reported back to us that this is one of the best places to stay. Great views from unit. Very convenient to everything.
Stayed 4 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025