Tru by Hilton Pigeon Forge, TN

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Exterior
Lobby
Indoor pool, outdoor pool
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪7 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.8 out of 10
Good
(13 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 404 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Pigeon Forge

Tru by Hilton Pigeon Forge, TN places you within a 15-minute stroll of popular sights such as Island at Pigeon Forge and LeConte Center at Pigeon Forge. This 102-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.4 miles
  • The Comedy Barn Theater - 7 min walk - 0.4 miles
  • Island at Pigeon Forge - 7 min walk - 0.4 miles
  • Great Smoky Mountain Wheel - 7 min walk - 0.4 miles
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.5 miles

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Margaritaville - ‬10 min walk
  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Downtown Flavortown - ‬9 min walk
  • ‪Mellow Mushroom - ‬14 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN features an indoor pool, an outdoor pool, and a gym. There's free parking and an area shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a rooftop terrace, free WiFi in public areas, and a business center.
Guests can expect 55-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and designer toiletries. Refrigerators, free local calls, and safes are also standard. Weekly housekeeping is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs and cats only
  • 2 total (100 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

Is a free cancellation option available at Tru by Hilton Pigeon Forge, TN?

Tru by Hilton Pigeon Forge, TN provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Tru by Hilton Pigeon Forge, TN?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Pigeon Forge, TN on Apr 23, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Tru by Hilton Pigeon Forge, TN?

This hotel in Pigeon Forge is within a 10-minute walk of Pigeon River Crossing and Great Smoky Mountain Murder Mystery Dinner Show. You'll also find Island at Pigeon Forge and Dollywood within a short drive.

Is there parking available at Tru by Hilton Pigeon Forge, TN?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Tru by Hilton Pigeon Forge, TN include a casino?

No, Tru by Hilton Pigeon Forge, TN doesn't have a casino.

Is there an indoor pool at Tru by Hilton Pigeon Forge, TN?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Tru by Hilton Pigeon Forge, TN?

Couples staying at this hotel will appreciate amenities like free wired internet as well as an outdoor pool and a free daily breakfast.

Are there hot tubs at Tru by Hilton Pigeon Forge, TN?

No, there isn't a spa tub at this hotel.

Does Tru by Hilton Pigeon Forge, TN have a restaurant with a breakfast menu?

Yes, Tru by Hilton Pigeon Forge, TN serves free continental breakfast each morning from its snack bar.

Does Tru by Hilton Pigeon Forge, TN allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Pigeon Forge, TN for a fee of USD 75 per pet, per stay.

Are there connecting rooms at Tru by Hilton Pigeon Forge, TN?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Tru by Hilton Pigeon Forge, TN?

The closest major airport to Tru by Hilton Pigeon Forge, TN is McGhee Tyson Airport (TYS), which is about 23.7 mi away.

Are there rooms with balconies at Tru by Hilton Pigeon Forge, TN?

No, there aren't any guestrooms with balconies at Tru by Hilton Pigeon Forge, TN.

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Staff omg they were absolutely the best. Front desk made it so easy and comfy to be there!
Stayed 2 nights in Dec 2025

6/10 Okay

Andrew B

Traveled with family
Liked: Amenities
Disliked: Staff & service
Location is really nice as it is very walkable to the Island center. The hotel rooms are smaller in size than photo show it and For the most part the staff is nice and helpful, however when my family and I arrived at the hotel after traveling 10 hours of driving and to be told it is not 4:30pm you cannot get in your room. We arrived at the hotel at 1:30pm so we were not asking to be able to get in the room 5 to 8 hours prior to 4;30pm and the desk clerk had an attitude. Yes I was tired from driving but if the desk clerk would have showed an ounce of empathy it would be different and the rating would be different but since our stay started out poor the overall satisfaction was the reason for a poor rating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Farzeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Norma Constanza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Cliffinique

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 1 night in Dec 2025

8/10 Good

Angel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. It was clean. Location was perfect for the things we were doing. My only complaint would be the bed was extremely firm. I would not recommend for someone who needs a plush bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, rooms were very clean and comfortable. Parking was close and easy. Breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Magdanibes

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Clean rooms and lobby/breakfast area. Great location close to all major attractions. Pet friendly is a plus.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Raina

Stayed 2 nights in Dec 2025

8/10 Good

Krystal Michelle, Alton

Stayed 2 nights in Dec 2025

10/10 Excellent

Enos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable hotel in Pigeon Forge! No frills, clean and comfy but not high class hotel! Perfect for budge minded people! Breakfast was okay …no sweets ( donuts or pastries) and no juice other than orange!
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The quality for the price is great
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris, Somerset

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Tracie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, extremely friendly
Stayed 2 nights in Nov 2025

6/10 Okay

John-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights with family. Kids loved the pool!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Edwina

Stayed 2 nights in Nov 2025

6/10 Okay

Piper

Traveled with family
Liked: Cleanliness, staff & service
Staff were attentive, hotel lobby was more clean than last year when I stayed at Tru here. Love that there’s a Peloton in fitness room!! 💕💕💕 Breakfast could have healthier choices !! The plants at front door really need attn….several trees were dying! Parking was well lit—-but my sister met me from her home in Murfreesboro so we had 2 cars, but couldn’t get 2 parking passes?!!! We had to park her car at my daughter’s RV Park ….pretty silly!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025