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The Resort at Governor's Crossing

3.5 star property

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Exterior
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Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Waterslide
Children's play area - outdoor

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(39 reviews)
  • 608 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(17 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(12 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(55 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(30 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • Sleeps 8

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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  • Pool
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  • Parking included
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The price is $110
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Total with taxes and fees
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About the neighborhood

Sevierville

Located in Governor’s Crossing within 2 miles (3 km) of Tanger Outlets, The Resort at Governor's Crossing is within a few miles (5 km) of other popular sights such as WonderWorks. This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Hillside Winery - 2 min walk - 0.1 miles
  • Ripley's Old MacDonald's Farm Mini Golf - 20 min walk - 1.1 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Wilderness at the Smokies - Stone Hill Lodge
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  • Pool
  • Kids pool
  • Waterslide
  • Parking included
8.6 out of 10, Excellent, 2,953 reviews
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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is situated in Governor’s Crossing, close to Island at Pigeon Forge, Dollywood, and Titanic Museum. You'll also find Dollywood's Splash Country and Wilderness at the Smokies within a short drive.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Apr 22, 2026 start from $140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19.

What do couples enjoy most about The Resort at Governor's Crossing?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Does The Resort at Governor's Crossing have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Are there rooms with balconies that I can book at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1131 out of 1736 reviews
Rating 8 - Good. 344 out of 1736 reviews
Rating 6 - Okay. 147 out of 1736 reviews
Rating 4 - Poor. 62 out of 1736 reviews
Rating 2 - Terrible. 52 out of 1736 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. We had to climb the stairs to the 4th floor after shopping and eating because the elevator was out for hours
Stayed 3 nights in Jan 2026

10/10 Excellent

Dagoberto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Very Good , perfect time
Stayed 4 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 3 nights in Jan 2026

2/10 Terrible

Jessica

Stayed 3 nights in Dec 2025

10/10 Excellent

mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Very accommodating!
Stayed 6 nights in Dec 2025

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Awesome room and great view.
Stayed 3 nights in Dec 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

mario

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Silas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t advise paying extra for the Christmas package but all in all it was nice and great location. Also don’t get your kids hyped for mini golf; that’s a mess.
Stayed 2 nights in Dec 2025

8/10 Good

Yamirka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was making very helpful and nice. The pool area the kids had a blast. However, if you have allergies it’s not the best spot for you. Because of the dust, I would get really bad cough attacks. But overall it was nice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michilla

Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was exactly what we wanted in our stay
Stayed 2 nights in Dec 2025

4/10 Poor

Dalton

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had dead bugs in it, boogers on the bathroom wall, sink sprayer was leaking. The boards on stairs headed up the slides was loose and broke. One of them pinched my daughter’s foot, we spoke to a life guard and they shrugged it off. The paint on the floor and areas around the pool was actually peeling. Covered our youngest daughter in it. The boards Never got fixed, we spoke with a manager bout a partial refund at least and they didn’t seem to care either. Wouldn’t recommend staying here.
Stayed 2 nights in Dec 2025

10/10 Excellent

tynesha

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were excellent! Staff members were pleasant and handled issues expediently and professionally! Tons of activities both on the property and within walking distance of the property.
Stayed 2 nights in Dec 2025

8/10 Good

Kelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms but we had the door near the new elevator so it was kind of noisy but it did not disturb us. I wish there was another couch or chair in the room because the some in our post has no where to sit but we made do: nice hotel.
Stayed 5 nights in Dec 2025

2/10 Terrible

sandeep

Traveled with family
Disliked: Cleanliness, amenities
Very poor experience- outdoor pool was closed- indoor is very small and congested- you cannot use hot water because it fiys 5-6 people and people use it as a personal pool - there was no room in the other pools. The mini goof was a mess- no maintenance - it wasnot even playable- Smell in the rooms- seema filthy You do t feel like using their utensils in the kitchen - they arenot even clean. - pictures doesnot show the correct property - this is just a hotel room- dont pay more if you are thinking of this as a resort. - Sorry for these comments- but I was completely disappointed. , Inpaid 150 extra thinking kids will have fun and this is a resort but I think I could have a better experience in any hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Brandon

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

Dorita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind staff, nice amenities except Dish network. Had a real issue with not having no TV or internet service throughout my entire stay
Stayed 3 nights in Dec 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I did not use the pool but it looked nice
Stayed 7 nights in Dec 2025

10/10 Excellent

Maggi Yoselin

Traveled with family and small children
Liked: Cleanliness, amenities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My grandkids enjoyed the pool, and activities. We enjoyed having a balcony were able to see fireworks on Christmas eve. The room and facility was very clean
Stayed 2 nights in Dec 2025

6/10 Okay

Eve

Liked: Cleanliness, amenities
Clean rooms, but none of the electric plugs work or the chargers constantly fall out. The tv s are outdated and you can’t watch anything on them but the cable channels. The remotes didn’t work do the tv. WiFi kept going out
Stayed 3 nights in Dec 2025

10/10 Excellent

Conner

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything about this resort is exactly as expected, the rooms are clean, the staff is always friendly and helpful. The many activities that kids and adults can take part in help to build memories, from build a buddy to seasonal crafts; all throughout the day there will be something to do, also keep an eye out for the roving ice pop cart for a free cold treat!
Stayed 3 nights in Dec 2025

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