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The Resort at Governor's Crossing

3.5 star property
Comfortable Victorian hotel near Tanger Outlets
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Photo gallery for The Resort at Governor's Crossing

Exterior
Children's play area - outdoor
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
Property grounds
Check-in/check-out kiosk

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Hot Tub
    Hot TubHot Tub
  • Gym
    GymGym
  • Kitchen
    KitchenKitchen
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Popular LocationTanger Outlets3 min drive
  • Popular LocationTitanic Museum3 min drive
  • AirportGatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)8 min drive
  • Popular LocationDollywood13 min drive

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • 1064 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • 710 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

  • 710 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

  • 1064 sq ft
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Sevierville

Tanger Outlets is within 2 miles (3 km) of The Resort at Governor's Crossing while other popular attractions such as WonderWorks are within 3 miles (5 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • Hatfield and McCoy Dinner Show - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood - 13 min drive

Getting around

  • The nearest major airport is McGhee Tyson Airport (TYS): 50-min drive, 33.7 mi/54.2 km.

Restaurants

  • ‪Chick-Fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Quaker Steak & Lube - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬2 min drive

About this property

The Resort at Governor's Crossing

Comfortable Victorian hotel near Tanger Outlets
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 03 to October 29.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Is a free cancellation option available at The Resort at Governor's Crossing?

The Resort at Governor's Crossing provides free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Jul 31, 2024 start from $246.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Resort at Governor's Crossing?

This hotel is located in Sevierville, just steps from Smoky Mountain Palace Theater. You'll also find Titanic Museum and Island at Pigeon Forge within a short drive.

Will I be able to park at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool as well as an outdoor pool and a spa tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 03 until October 29.

Is The Resort at Governor's Crossing good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Does The Resort at Governor's Crossing have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 782 out of 1269 reviews" "
Rating 8 - Good. 302 out of 1269 reviews" "
Rating 6 - Okay. 112 out of 1269 reviews" "
Rating 4 - Poor. 48 out of 1269 reviews" "
Rating 2 - Terrible. 25 out of 1269 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jimmie, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I wish check in was at 3p and check out at 11a like most lodging
Stayed 1 night in Jun 2024

10/10 Excellent

Venkata

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fact that it had activities all day for the kids.
Stayed 5 nights in May 2024

6/10 Okay

Morgan

Traveled with family and small children
Liked: Cleanliness, staff & service
The room was absolutely amazing and exactly as pictured loved how there was dishes in the kitchen for use the room was clean and nice sized what I didn’t like was i purposely looked for hotels with hot tubs this place had 2 which neither one was operational at time of visit this place advertised an outdoor water park which it had but even tho it was advertised as it was open it was not the interior water park deff needed work but all in all the hotel was clean staff was friendly easy fast check in and check out nice location not right on main strip where it’s busy but right off strip so close to everything and decently priced
Stayed 6 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back to stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mirsad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation with family
Everything was great. Would definitely recommend to all family and friends.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024

6/10 Okay

lised

Liked: Staff & service
Our stay was great, room was really nice and spacious. Only downside was the pullout bed in the living room, you could feel every spring on the mattress, had a hard time sleeping on there. Room was very clean though and kitchen well sorted for all of our needs. The hallways did smell of cigarettes and dirt, good thing was that the room did not have that smell. Indoor pool area was pretty small for the amount of kids, hoping that the outdoor pools are being renovated. Would definitely recommend for a weekend stay. Hopefully they can change out the carpets in the hallways and put some air fresheners throughout the buildings and elevators. I did like that they also had different activities going on throughout the day for the kids.
Stayed 2 nights in Apr 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day road trip
It was awesome for kids 13 under. I took 4 under 11. They had a great time. Everything was very clean. The resort just need a little updating.
Stayed 1 night in Apr 2024

10/10 Excellent

JR

Stayed 1 night in Apr 2024

10/10 Excellent

Caitlin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice to have food options. Ended up paying a very large amount of money for a pizza to be delivered.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The kids had the best time!
Stayed 2 nights in Apr 2024

10/10 Excellent

ANNIE

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo style so have a room to "get away from the wild kids that are hyped up". Really dont have to leave for the kids to have a good time just staying put provides plenty for them to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 1 night in Apr 2024

8/10 Good

Cassidy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and lots of activities on site. The indoor pool area splash pad flooring was coming apart and looked really bad, and that was one of the few spots my 2 year old could go in that area.
Stayed 3 nights in Apr 2024

8/10 Good

Terri

Stayed 7 nights in Apr 2024

6/10 Okay

Carin, loS ANGELES

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Autum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Kipp

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We especially liked the layout of our room having a separate living space and kitchen. We definitely got good use of the pool each night of our stay! A few suggestions-not having the key within the wrist pass. Did not enjoy wearing that for multiple days. The bedding was terrible. Definitely needs an upgrade. All staff were friendly!! Thank you for being a part of our vacation.
Stayed 4 nights in Apr 2024

6/10 Okay

Thomas

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
I gave this property 3 stars because my 5 year old had a great time with the pool area. Check-in was quick enough even though the place is understaffed. The whole building smells. We stayed in a 1 bedroom "deluxe" condo which was not very clean. The room had a pullout couch bed that didnt have linens for it, bedside table had something white spilled on it and wasn't clean, jacuzzi tub has mold along the grout and in the jets so we didnt even use it, elevator was malfunctioning and smelled terrible, most vending machines are broken, the ones that work were sold out, the indoor pool water was grey, my rooms balcony had spits on the wall where people had put out their cigarettes and wasnt cleaned, the rooms HVAC was very loud and hard to sleep with turned on, anybody can walk into the building and use the pool, in-suite washer and dryer are very old and make clothes smell nasty. Theres alot wrong with the place and they shouldnt charge what they do. We looked on zillow and realized our unit sold to someone a few months ago. Likely a time share. This place is under-staffed and lacking maintenance on basic things. There are much better options in the area.
Stayed 6 nights in Mar 2024

8/10 Good

Leslie

Traveled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

Shantel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Nathan

Stayed 3 nights in Apr 2024