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Recent guest reviews

Excellent place

The sofa bed was worn out. Mattress was extremely flat, basically the sleeping on springs. Stove was also unclean. Indoor pool area also seemed very unkept- water had an awful hue and seems outdated. Everything else was fine.would still stay again, but just some things to consider when thinking of the price. Also, the environment didn’t seem very African American friendly, unless you are traveling with or associated with someone of the majority race for the area (white or Indian).

Our room was very spacious with 2 bedrooms, 2 bathrooms, a living room, a dinner area and a kitchen. The Fall Festival was going on and the grounds around the resort were decorated beautifully. Sitting by the fire pit was very relaxing. Wonderful stay! Would highly recommend this resort.

We were shocked!!! It was amazing!!! We saw pics from the internet but had no idea how lovely this hotel was. A fabulous stay and we would love to go again but it’s a 2 day drive for us to get there!

really enjoyed our stay. everything was great really recommend this place especially for family and kids

Is this a Resort?? It was a plain Jane room that has definitely seen better days, definitely outdated. However it was so big! There was plenty of room and had a washer and dryer in the room. The pool was a bit dirty with what looked like black and green mold on the sides and steps. The pictures were definitely better than the actual place. And I had to pay a fee when I checked in. I never received info from Orbitz that the resort changed their rules.... and I needed to pay more. When I told them I didn’t know about it they basically said sorry, those are the rules and didn’t even offer anything to reimburse me for it. That did not make me happy.

Kids loved the pool area

We loved it.everything was great

Drove 8 hours to wait in line for 2 hours just to check in! Room was nice but the staff ONLY brought us towels. Didn’t take out our trash or replace amenities like toilet paper. Water park was great. Putt putt golf was laughable.

The rooms were like an apartment. Plenty of space in the premium condo room with bunk beds.

Our experience was amazing. We will definitely be staying again. Keep up the good work.

we loved the water park and the room was clean it is a great place to stay

For the price, the room was unbelievable. Roomy and comfortable. Full kitchen, tub with jets, balcony with Smoky Mts in the distance. Big outdoor and indoor pools with slides and fun features. The location is great, close to any major attractions in Pigeon Forge, plus there are many daily activities at the resort, from s'mores and pumpkin carving to putt putt and arts and crafts. It was also one of the quietest places I've ever stayed, which was unexpected but great. We moved over to Westgate for the second half of our trip, and I am now sad we didn't just stay at The Resort at Governor's Crossing the whole time. It was so much nicer and quieter.

I think it could use some updates and the TVs are awful 32 inch and the picture looked like something from the 80 it’s was not clear it should be replaced and the tub is a old jet tub no one uses those anymore with all of the germs and we had a old Lazyboy recliner in the room that didn’t match the other furniture the hotel is not bad super friendly just needs updates O the only bad thing I will say I didn’t like not enough parking awful

Collier Drive Sevierville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free water park
  • Indoor pool

Tanger Outlets is a short stroll from The Resort at Governor's Crossing, and other popular attractions like WonderWorks are within a couple of miles (3 km). This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.


Rooms

55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Limited housekeeping is available.


Property features

Built in 2019, the brand new The Resort at Governor's Crossing features a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.

Room options

Premium Condo, 2 Bedrooms, Kitchen

2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed | Sleeps 10

Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 King Bed and 1 Queen Sofa Bed | Sleeps 4

Deluxe Condo, 1 Bedroom, Kitchen

2 Queen Beds and 1 Queen Sofa Bed | Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed | Sleeps 8

Guest reviews for The Resort at Governor's Crossing

Everyone (13) Couples (2) Family (12)
5
Partner Couples

Excellent place

By on Jan 11, 2022

Review comment responded on Jan 11, 2022

Robinson, we appreciate you choosing to stay with us and hope to see you again soon.

4
Everyone

By on Dec 27, 2021

4
Family

The sofa bed was worn out. Mattress was extremely flat, basically the sleeping on springs. Stove was also unclean. Indoor pool area also seemed very unkept- water had an awful hue and seems outdated. Everything else was fine.would still stay again, but just some things to consider when thinking of the price. Also, the environment didn’t seem very African American friendly, unless you are traveling with or associated with someone of the majority race for the area (white or Indian).

By on Nov 2, 2021

Review comment responded on Nov 2, 2021

Thank you for staying with us. We want all guests to have an enjoyable time and hope you return soon.

5
Family Friends

Our room was very spacious with 2 bedrooms, 2 bathrooms, a living room, a dinner area and a kitchen. The Fall Festival was going on and the grounds around the resort were decorated beautifully. Sitting by the fire pit was very relaxing. Wonderful stay! Would highly recommend this resort.

By on Oct 5, 2021

Review comment responded on Oct 5, 2021

The Resort's Smoky Mountain Harvest Festival is a must-see Fall Event; we are glad you enjoyed it. We are delighted you were able to relax by the firepits in Firefly Cove. We appreciate the recommendation and look forward to seeing you again soon.

5
Family

We were shocked!!! It was amazing!!! We saw pics from the internet but had no idea how lovely this hotel was. A fabulous stay and we would love to go again but it’s a 2 day drive for us to get there!

By on Sep 22, 2021

Review comment responded on Oct 1, 2021

Thank you for taking the time to review your stay. We are so glad you found it amazing, and we look forward to seeing you again soon.

5
Family with small children

really enjoyed our stay. everything was great really recommend this place especially for family and kids

By on Sep 1, 2021

Review comment responded on Sep 2, 2021

Allison, we are so glad to hear you enjoyed your stay, and we always appreciate the recommendation. We look forward to seeing you again soon.

4
Family with small children

Is this a Resort?? It was a plain Jane room that has definitely seen better days, definitely outdated. However it was so big! There was plenty of room and had a washer and dryer in the room. The pool was a bit dirty with what looked like black and green mold on the sides and steps. The pictures were definitely better than the actual place. And I had to pay a fee when I checked in. I never received info from Orbitz that the resort changed their rules.... and I needed to pay more. When I told them I didn’t know about it they basically said sorry, those are the rules and didn’t even offer anything to reimburse me for it. That did not make me happy.

By on Aug 30, 2021

Review comment responded on Aug 31, 2021

We do offer a heartfelt apology your stay did not exceed your expectations. What you describe is certainly not standard that over a million guests has come to love. We do hope you will return to the area.

4
Everyone

By on Aug 26, 2021

5
Family

Kids loved the pool area

By on Jun 21, 2021

Review comment responded on Jun 21, 2021

We are so glad to hear the kids loved the pool area and we look forward to seeing you again soon.

4
Everyone

By on Jun 11, 2021

Review comment responded on Jun 21, 2021

Thank you for the nice review score. We are glad you enjoyed your time with us and we look forward to seeing you again soon.

The Resort at Governor's Crossing

225 Collier Drive, Sevierville, TN 37862
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