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The Resort at Governor's Crossing

3.5 star property
Victorian hotel with free water park access, near Tanger Outlets

Choose dates to view prices

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Waterslide
Property grounds
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(36 reviews)
  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 608 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(26 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(54 reviews)
  • 710 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(30 reviews)
  • 1064 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About the neighborhood

Sevierville

Located in Governor’s Crossing within 2 miles (3 km) of Tanger Outlets, The Resort at Governor's Crossing is within a few miles (5 km) of other popular sights such as WonderWorks. This 233-room, 3.5-star hotel has conveniences like a free water park, an indoor pool, and free in-room WiFi.

What's nearby

  • Hillside Winery - 2 min walk - 0.1 miles
  • Sevier Air Trampoline and Ninja Warrior Park - 5 min walk - 0.3 miles
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 0.7 miles
  • Adventure Park at Five Oaks - 2 min drive - 1.1 miles
  • Tanger Outlets - 3 min drive - 1.1 miles

Getting around

  • McGhee Tyson Airport (TYS) - 49 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access, near Tanger Outlets
Guests of The Resort at Governor's Crossing enjoy a free water park, an indoor pool, and a lazy river. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include a children's pool, a gym, and a sauna.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available on request.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to February 4 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March 14 to October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is served at The Resort at Governor's Crossing.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

What's there to see close to The Resort at Governor's Crossing?

This hotel is situated in Governor’s Crossing, close to Island at Pigeon Forge, Dollywood, and Hatfield and McCoy Dinner Show. You'll also find Titanic Museum and Dollywood's Splash Country within a short drive.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Jan 26, 2026, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Feb 1, 2026 start from $100.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at The Resort at Governor's Crossing?

Yes, self parking is offered for free at the hotel.

Does The Resort at Governor's Crossing include a casino?

No, The Resort at Governor's Crossing doesn't have a casino.

Is there an indoor pool at The Resort at Governor's Crossing?

Yes, this hotel has an indoor pool along with a hot tub. Guests have access between 9:00 AM and 10:00 PM and the seasonal pool will be open from March 14 until October 19. Note though that pool facilities will be unavailable from January 19 2026 until February 4 2026 (subject to change).

Is The Resort at Governor's Crossing a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and a smart TV as well as an indoor pool.

Are there hot tubs at The Resort at Governor's Crossing?

Yes, guests can enjoy a spa tub at this hotel.

Does The Resort at Governor's Crossing feature a restaurant that includes a breakfast menu?

No, The Resort at Governor's Crossing doesn't have a restaurant that serves breakfast.

Does The Resort at Governor's Crossing allow pets to stay for free?

No, pets aren't allowed at The Resort at Governor's Crossing.

Are there connecting rooms at The Resort at Governor's Crossing?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Resort at Governor's Crossing?

The closest major airport to The Resort at Governor's Crossing is McGhee Tyson Airport (TYS), which is about 24.1 mi away.

Can I book a room with a balcony at The Resort at Governor's Crossing?

Yes, some guestrooms at The Resort at Governor's Crossing offer a balcony and may feature pool views.

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1123 out of 1733 reviews
Rating 8 - Good. 345 out of 1733 reviews
Rating 6 - Okay. 150 out of 1733 reviews
Rating 4 - Poor. 64 out of 1733 reviews
Rating 2 - Terrible. 51 out of 1733 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Madalyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived late and there were not luggage carts to be had. We waited for almost an hour. We had lots of stuff and my wife could not lug it around.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sharalee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the helpful staff, the large room, and everything was well lit. The grounds were well kept and had a walking path, or room was spacious and very quiet! The staff was responsive and helpful but not intrusive. I would stay here again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Marshaye

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

we were met with indifference and unprofessionalism. Upon entering, I stood at the front desk for about a minute without being acknowledged. Bug infested
Stayed 2 nights in Oct 2025

4/10 Poor

Theresa

Traveled with family and small children
Liked: Staff & service
Horrible beds my back still hurts no wash rags to shower no tub and I have small children stink bugs in my room atleast 10. room phone didn’t work I had a horrible time will not be back
Stayed 2 nights in Oct 2025

10/10 Excellent

Cathy or Chris

Stayed 4 nights in Oct 2025

10/10 Excellent

Lorena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was awesome. My babies loved every little activity they had for the kids, pools were kept up with, outdoor was nicely set up for fall. 10/10 recommend!!! Will be bringing a larger group next time for the holidays ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Roger J Powell

Liked: Cleanliness, staff & service, property conditions & facilities
The service was impeccable! We loved the convenience of being near restaurants and shopping. We definitely will be coming back!
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean and the grounds were decorated beautiful
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheyenne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the money

Had a great quick getaway stay . The condo was very spacious and clean. Will definitely be back in thw summer
Stayed 1 night in Oct 2025

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Big Room with 2 Baths

We've stayed here several times and our stay this time was just ok. Our room was close to the arcade on our floor and it was super loud! It was like the arcade was in our living room! Our room also had several stink bugs in it. I don't think they are harmful but it's unsettling seeing bugs crawling on the curtains and walls. We like the size of the rooms and having two bathrooms! Also enjoyed the kids activities like build a buddy. We will probably stay here again but I will request a room away from the arcade.
Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 4 nights in Jul 2025

6/10 Okay

Autumn

Liked: Staff & service
Large room, could use an update and deep clean. Indoor pool area and minimal amenities but
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria, Burlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The rooms were very clean, and the craft ladies were so friendly. I loved the crafts by the hour! such a unique touch. The reception staff was very helpful. One fireplace wasn’t in service, but overall everything was great. I’d definitely stay here again!
Stayed 3 nights in Oct 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort had everything we needed. There is no restaurant or food service on site, but we never use them anyway. The kitchen they have is fully stocked with everything you need. The room and beds are very comfortable. Each building connects so you can take part in any of the indoor activities no matter what the weather is like. The best part is the outdoor area. They take their time and decorate the outdoor area for the fall so well. It's just beautiful!!! We would happily stay here again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Scott, warsaw

Stayed 3 nights in Aug 2025

4/10 Poor

Anita

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

Tamega

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids enjoying the pool...The room was clean and the staff was great too..Will stay there again in the near future...
Stayed 2 nights in Oct 2025

6/10 Okay

Scott

Traveled with family
Liked: Staff & service, amenities
Great location,the upkeep of the facility and grounds are just enough to get by
Stayed 3 nights in Oct 2025

8/10 Good

Heather

Traveled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Oct 2025

8/10 Good

Santos

Stayed 2 nights in Oct 2025

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