Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

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Where to?

Dates

June 2025

July 2025

City Suite, 2 Queen Beds | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Pool
Housekeeping
Air conditioning
Parking included
Free WiFi

Explore the area

3709 Parkway, Pigeon Forge, TN, 37863

Dolly Parton's Stampede Dinner Attraction
‪3 min walk‬
Old Mill
‪11 min walk‬
LeConte Center at Pigeon Forge
‪3 min drive‬
Knoxville, TN (TYS-McGhee Tyson)
‪69 min drive‬

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Room options

1 bedroom, blackout drapes, iron/ironing board, free WiFi

Junior Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Deluxe Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

City Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Deluxe Suite

Sleeps 3
1 King Bed

Family Suite

Sleeps 14
6 Queen Beds

Standard Double Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed

Combined shower/tub, free toiletries, towels

Junior Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

About the neighborhood

Pigeon Forge

Dolly Parton's Stampede Dinner Attraction is a short stroll from Riverchase Lodge, and other popular attractions like Island at Pigeon Forge are within a few miles (5 km). This 112-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
Old Mill - 11 min walk - 0.6 miles
LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
Dollywood - 4 min drive - 1.5 miles
Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

‪The Old Mill Restaurant - ‬14 min walk
‪McDonald's - ‬9 min walk
‪Baskin-Robbins - ‬18 min walk
‪Golden Corral - ‬7 min walk
‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

Guests of Riverchase Lodge enjoy free WiFi in public areas, a seasonal outdoor pool, and an ATM. You can take advantage of free parking if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.

Guests can enjoy flat-screen TVs and stay connected with free WiFi. Phones, ironing boards, and free toiletries are also available.

Recreational amenities at the hotel include a seasonal outdoor pool.

Languages

English

Similar properties

Pool
Breakfast included
Pet friendly
Kids pool

$72 nightly

Jun 18 - Jun 19

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Things to do

Seasonal outdoor pool

Family friendly

Seasonal outdoor pool

Conveniences

ATM
Limited-hour front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Air conditioning
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in fee: USD 25.00

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Check-in: 4 PM—-11 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

The seasonal pool is open from May 01 to September 01.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Riverchase Lodge Pigeon Forge

Riverchase Pigeon Forge

Riverchase Lodge Hotel

Riverchase Lodge Pigeon Forge

Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Riverchase Lodge?

Riverchase Lodge offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riverchase Lodge?

Guests enjoy the hotel's location in Pigeon Forge based on their ratings, and it's a short 6-minute walk from Dolly Parton's Stampede Dinner Attraction and also 13 minutes on foot from Old Mill. You'll also find Island at Pigeon Forge and Titanic Museum within a short drive.

Will I be able to park at Riverchase Lodge?

Yes, self parking is offered for free at the hotel.

Does Riverchase Lodge include a casino at the property?

No, Riverchase Lodge doesn't have a casino.

Will I find an indoor pool at Riverchase Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 01.

What will couples enjoy most about a stay at Riverchase Lodge?

Amenities at this hotel that appeal to couples include a turndown service and a seasonal outdoor pool.

Does Riverchase Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Riverchase Lodge have a restaurant with a breakfast menu?

No, Riverchase Lodge doesn't have a restaurant that serves breakfast.

Will Riverchase Lodge allow pets to stay free of charge?

No, pets aren't allowed at Riverchase Lodge though service animals are welcome.

Are there connecting rooms at Riverchase Lodge?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riverchase Lodge?

The closest major airport to Riverchase Lodge is McGhee Tyson Airport (TYS), which is about 24.7 mi away.

Can I book a room with a balcony at Riverchase Lodge?

No, you won't find guestrooms with balconies at Riverchase Lodge.

Riverchase Lodge Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Terrible

Verified traveler

Traveled with family

Mar 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not!!!

Terrible. We stayed here last year with no issues besides the pool being cloudy! This year Ewh! Cockroach in the room when we finally laid down. Pool was basically titanic water. My friends room had bug shell casings in the bed and hair!!! They refunded us and had no issue like it was common.

Stayed 2 nights in Mar 2025

2/10 Terrible

Robin

Traveled with family and small children

Mar 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

1st room that I had reserved online had dead flies on the bed. Dead flies in the window. The air didn’t work half of the plug-ins didn’t work.. they accommodating me with three other rooms which air didn’t work in one of them. The pool was cold where it was supposed to be a heated pool. The staff was terrible terrible very rude. We had one room that had nothing but girls in it at 12 o’clock at night a maintenance man tried to enter the room, saying there was a keybroken off in door. It was a keyless entry room’

Stayed 1 night in Mar 2025

2/10 Terrible

Angela

Mar 16, 2025

Disliked: Property conditions & facilities

This place smelled really bad, that musty water smell… we were greeted in our room by cockroaches and there was no hot water, barely luke warm. It seems that management and workers are use to people complaining and leaving and asking for refunds, they don’t even attempt to fix the issues or even seem concerned about it.

Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Traveled with family

Mar 15, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

2/10 Terrible

Nickolenia

Traveled with family

Mar 15, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I don’t typically go off other people’s reviews but I really wish I did this time. This place has the potential to be a very nice place. However, going in.. I knew the indoor pool had issues but the PH balance was off and my son’s skin broke out in hives. The slide, he had to scoot himself down. Our room, while using the restroom.. you watch flies come out of the vent in the bathroom. We killed a lot of flies. There is no chairs or table in the room. 2 beds, tv, microwave and a mini fridge. I most definitely will not be staying here again. It’s a great price and you pay for what you get.

8/10 Good

Gracie

Traveled with family

Mar 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Kimberly

Mar 11, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Stayed 2 nights in Mar 2025

2/10 Terrible

Mark

Traveled with family

Mar 10, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away!

I received a voice mail on the way to the hotel at 10:40 pm telling me that the front desk closed at 11 and i should call upon arrival. No problem, but in that same voice mail i was told that the pool was very cold due to a gas line break, and that all third party sites were aware and notifying all guests. I didnt see anything from hotels.com telling me that the pool was cold. I should have known it was a problem with them warning me in a voice mail. We arrive, call and get checked in. There were multiple roaches in the bathroom floor, inside the tub and in the bathroom sink. The stopper for the tub was broke, and if you tried using the shower, you would be in ankle deep water. As far as the pool, that was the whole reason to go here was for my grandkids to have a pool. You would have thought it had ice in it, it was that cold. Multiple other guests at the pool said they were checking out and going elsewhere. We stayed one night and paid for 2 nights, but we left after the first night to find somewhere cleaner and that had a heated pool. It sounds like the gas line being broken is a long term problem. I cannot believe that hotels.com would offer this place as an option. And obviously no one is communicating the pool water temp until you are about ready to arrive. I would stay away from this place, it will make for a miserable visit. Never again!

Stayed 2 nights in Mar 2025

2/10 Terrible

Madison

Traveled with family

Mar 9, 2025

WORST HOTEL EVER

This place was TERRIBLE. Indoor pool heater didn’t work, wasn’t told that before check in. Rooms were dirty, hotel staff cussed my elderly mother out when she asked for a partial refund. DO NOT STAY HERE

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Traveled with family

Mar 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Lynnette

Mar 2, 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

bryan

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

Jeff

Feb 24, 2025

Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

2/10 Terrible

Kady

Feb 23, 2025

Stayed 1 night in Feb 2025

6/10 Okay

jb

Feb 22, 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Feb 2025

4/10 Poor

Madelene

Feb 21, 2025

Disliked: Property conditions & facilities

Stayed 1 night in Feb 2025

2/10 Terrible

Danielle

Feb 21, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2025

8/10 Good

Holly

Feb 17, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Feb 2025

2/10 Terrible

lane

Traveled with group, Traveled with partner

Feb 16, 2025

Disliked: Staff & service, amenities, property conditions & facilities

There was nothing to like everyone was extremely loud next to us and above us water pressure sucked

Stayed 2 nights in Feb 2025

2/10 Terrible

Alex

Traveled with partner

Feb 16, 2025

Disliked: Amenities, property conditions & facilities

First time ever staying in a hotel with no place to put your clothes. No hot water in the shower. Would not recommend this hotel to anyone.

6/10 Okay

Verified traveler

Traveled with family

Feb 16, 2025

Disliked: Property conditions & facilities, room comfort

Why was there no furniture other than the beds? They had a microwave and a mini fridge but no table or chairs.

Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Traveled with family

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome room. Very spacious pool was awesome. Definitely will be back

Stayed 3 nights in Feb 2025

2/10 Terrible

Lacey

Traveled with family

Feb 10, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Mold had bad odor and had bugs check in and 15 minutes later checked out. Don’t stay here.

Stayed 2 nights in Feb 2025

2/10 Terrible

Aaron

Traveled with family

Feb 4, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

We tried this hotel bc it had good reviews. Needless to say we checked in for about 10 mins; long enough for us to get to our room, seen the damage on the walls, some nasty bugs, and decided this was not going to work. Immediately checked out, told the staff the issue (understood) and we got our refund. Hopefully the issues have been taken care of however, we will not try this place again.

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family

Feb 4, 2025

Liked: Staff & service, room comfort

Nice

Hello fellow traveler. Stayed in a city suite very nice room overall. Pretty good place to stay. Only pitfall is that you can tell it needed repair work. In the room we stayed in and thru out the public areas of the lodge.

Stayed 2 nights in Jan 2025