Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

City Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Popular amenities

Pool
Housekeeping
Air conditioning
Parking included
Free WiFi

Explore the area

3709 Parkway, Pigeon Forge, TN, 37863

Place, Dolly Parton's Stampede Dinner Attraction
‪3 min walk‬
Place, Old Mill
‪11 min walk‬
Place, LeConte Center at Pigeon Forge
‪3 min drive‬
Airport, Knoxville, TN (TYS-McGhee Tyson)
‪69 min drive‬

Room options

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Deluxe Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

City Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Deluxe Suite

Sleeps 3
1 King Bed

Family Suite

Sleeps 14
6 Queen Beds

Junior Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Junior Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Single Room, 1 Queen Bed with Sofa bed

Sleeps 4
1 Queen Bed and 1 Queen Sofa Bed

About the neighborhood

Pigeon Forge

Dolly Parton's Stampede Dinner Attraction is a short stroll from Riverchase Lodge, and other popular attractions like Island at Pigeon Forge are within a few miles (5 km). This 112-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
Old Mill - 11 min walk - 0.6 miles
LeConte Center at Pigeon Forge - 3 min drive - 1.7 miles
Dollywood - 4 min drive - 1.5 miles
Island at Pigeon Forge - 5 min drive - 2.8 miles

Getting around

McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

‪Old Mill Restaurant - ‬14 min walk
‪Cookout - ‬11 min walk
‪McDonald's - ‬9 min walk
‪Golden Corral - ‬7 min walk
‪Texas Roadhouse - ‬7 min walk

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction

Guests of Riverchase Lodge enjoy free WiFi in public areas, a seasonal outdoor pool, and an ATM. You can take advantage of free parking if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.

Guests can enjoy flat-screen TVs and stay connected with free WiFi. Phones, ironing boards, and free toiletries are also available.

Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Pool
Pet friendly
Kids pool
Waterslide

$99 nightly

Oct 5 - Oct 6

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Things to do

Seasonal outdoor pool

Family friendly

Seasonal outdoor pool

Conveniences

ATM
Limited-hour front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV

Air conditioning
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM

Early check-in subject to availability

Early check-in fee: USD 25.00

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Check-in: 4 PM—-11 PM
Check-out: 11 AM
Minimum check-in age: 18

The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

The seasonal pool is open from May 01 to September 01.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Riverchase Lodge Pigeon Forge

Riverchase Pigeon Forge

Riverchase Lodge Hotel

Riverchase Lodge Pigeon Forge

Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Riverchase Lodge?

Riverchase Lodge offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riverchase Lodge?

Guests enjoy the hotel's location in Pigeon Forge based on their ratings, and it's a short 6-minute walk from Dolly Parton's Stampede Dinner Attraction and also 13 minutes on foot from Old Mill. You'll also find Titanic Museum and Dollywood within a short drive.

Is parking available on site at Riverchase Lodge?

Yes, self parking is offered for free at the hotel.

Does Riverchase Lodge include a casino at the property?

No, Riverchase Lodge doesn't have a casino.

Will I find an indoor pool at Riverchase Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 01.

Is Riverchase Lodge good for couples?

Amenities at this hotel that appeal to couples include a turndown service and a seasonal outdoor pool.

Are there hot tubs at Riverchase Lodge?

No, there isn't a spa tub at this hotel.

Does Riverchase Lodge have a restaurant with a breakfast menu?

No, Riverchase Lodge doesn't have a restaurant that serves breakfast.

Will Riverchase Lodge allow pets to stay free of charge?

No, pets aren't allowed at Riverchase Lodge though service animals are welcome.

Are there connecting rooms at Riverchase Lodge?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Riverchase Lodge?

The closest major airport to Riverchase Lodge is McGhee Tyson Airport (TYS), which is about 24.7 mi away.

Are there rooms with balconies that I can book at Riverchase Lodge?

No, you won't find guestrooms with balconies at Riverchase Lodge.

Riverchase Lodge Reviews

6.2

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

David

Jul 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The outside pool was down. The AC took awhile to cool the room. The room was not the same as advertised on the booking. The bathroom was not clean and the door did not lock. The bed was extremely hard. Would not recommend.

Stayed 3 nights in Jun 2025

4/10 Poor

Dustin

Jul 5, 2025

Disliked: Staff & service, property conditions & facilities

Room old and outdated

Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Traveled with family and small children

Jul 5, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Very clean

Stayed 2 nights in Apr 2025

2/10 Terrible

Veronica

Jul 5, 2025

Stayed 1 night in Jul 2025

2/10 Terrible

Brittanie

Traveled with family and small children

Jul 3, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Smelled like mildew. Wasn’t what we were expecting from the description.

Stayed 1 night in Jun 2025

10/10 Excellent

Tiffanie

Jul 1, 2025

Liked: Cleanliness, amenities

Love it. Been coming here for years!

Stayed 1 night in Jun 2025

10/10 Excellent

Destany

Traveled with family and small children

Jun 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

overall the property was very nice and well maintained other than the pools. they were green all the days we stayed.

Stayed 3 nights in Jun 2025

8/10 Good

Tiffanie

Traveled with family

Jun 30, 2025

Liked: Cleanliness, staff & service, amenities

We love River chase been coming here for years!

Stayed 1 night in Jun 2025

2/10 Terrible

Michele

Traveled with family

Jun 30, 2025

Very unpleasant

The AC in the first room we were given was not working which in 90° temps the room was not only hot but the smell was unbearable. The second room was not much better, it smelled awful but the AC was cold. Carpet was filthy … bath towels were very small and there were only two. One small packet of soap and one small shampoo was all the amenities the room offered. Outside noise was loud and continued almost all night. Traffic was really bad and it took quite a while just to exit parking lot. The pool was never clear and wouldn’t let children swim because it was gross. The restroom for pool area was not clean and had trash all over the floor. I now know why this room was reasonably priced and that is the only way they can lure unsuspecting families who are visiting on a budget. ITS NOT WORTH THE FEW DOLLARS YOU’LL SAVE.

Stayed 3 nights in Jun 2025

2/10 Terrible

Tracey

Jun 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The first room had no bathroom light, no phone in the room. The smell in the room was horrible. It took your breath. They switched my room however it was not much better. There was no chairs to sit in, only the bed which was not comfortable. The flat worn out pillows were horrible. The dirty bath tub . I will never stay in this place again and would never recommend it to anyone

Stayed 2 nights in Jun 2025

8/10 Good

Ann

Jun 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

6/10 Okay

Shannon

Traveled with family and small children

Jun 26, 2025

Disliked: Amenities, property conditions & facilities

Only only compalint i have is 2 out of 3 times we stayed the shower was leakin all night causing low pressure in the shower head. Having to go up front just to get towels/rags and noone ever came in 4 daysband took our used towels and rags

Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Traveled with family

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Love this place

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with family

Jun 23, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

You get what you pay for.

Went for the weekend and wanted to be to stay on budget. We chose this location bc of the pool areas and it was in a good location. Definitely recommend reading reviews. Pros: staff was very nice. The building looked good and checking in wasn’t bad either. They do have a good concept and good location. I did enjoy the simplicity of it and how laid back the environment was there. Also, the other guests were very friendly and down to earth. The fridge and microwave was very clean. Cons: the room could have used a little dining table or something in that sort so my children could have somewhere to sit down and eat instead of the beds and using the side table. Shower had no water pressure and wouldn’t stay a steady temperature. I almost burned myself and had to assist my children so they didn’t get burned by the water. Toilet struggled with flushing. I did find a dead roach MASHED into the wall. I cleaned it off the best I could but he really became one with the wall. (Glad I had Lysol and Lysol wipes) Never saw any live ones or anymore carcasses. Light fixture was showing junction box in bathroom. Beds wasn’t bad but they wasn’t that great either. Overall it was an average to low quality stay.

Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

Stayed 2 nights in Jun 2025

8/10 Good

Johnnie

Traveled with family and small children

Jun 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay and fun

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family

Jun 21, 2025

I have stayed here many times over the years, this stay was my first time since last year and I can say this property has went down hill. I will never be back. The pool was dirty- it was greenish; bugs, leaves, and the indoor slide had a broken beam- the property staff even after telling them about the broken slide they did not close/shut down the slide. The room my family and I stayed in smelt like dog pee and had three softball size holes in it. The shower did not work properly; no towels (even after requesting some; property staff told us; sorry they are dirty and ran out of laundry soap!!) The beds were nasty; another guest said she had been there 5 days and she had bites all over her arm/legs/feet- she said she is not sure what they are from… If you are still here I am sure you’re following me and know where the bites are from!! Needless to say we packed up prior to staying that one night; and had to buy another hotel- Riverchase would not offer refund- anything even after telling them the situation. Nothing was offered!! Had to come back and check out Sunday! If you want to do yourself and your family a favor; save your money and pay extra and enjoy your stay!! Pictures posted are a scam and fake!??

Stayed 2 nights in Jun 2025

10/10 Excellent

Tammy

Jun 19, 2025

Love this place

Stayed 3 nights in Feb 2025

2/10 Terrible

Jacob

Traveled with group

Jun 15, 2025

Disliked: Staff & service, room comfort

Terrible, my keycard did not work the entire time, but the icing on the cake was that I didn’t even need the keycard, because the door opened without it, the lock didn’t work. The tub faucet was leaking the whole night, pool was closed way too early in my opi

Stayed 1 night in Jun 2025

8/10 Good

Ronnie

Traveled with family and small children

Jun 14, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Updated pictures

Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Traveled with family and small children

Jun 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The pool is AMAZING but they need to chill on the chlorine. It burned my eyes to where I couldn’t sit for more than 10 mins from the hot tub.

Stayed 1 night in Jun 2025

2/10 Terrible

Courtney

Traveled with family

Jun 9, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

⭐☆☆☆☆ Longtime Guest Extremely Disappointed I have been coming to this hotel for over 10 years. It used to be a place we looked forward to every single year—clean, family-friendly, and well-managed. Unfortunately, the last two years have been a complete disappointment, and this most recent visit will be our last unless major changes are made. To begin with, the Wi-Fi did not work at all during our stay, which made it difficult to manage even basic things. We also had a serious leak in our room that left our entire floor soaking wet for all four days—completely unacceptable. On top of that, the slides, once a highlight of the property, were so damaged they were cutting kids’ feet. Several families had similar complaints. That’s a major safety hazard that should have already been addressed. Worse, one of the staff members falsely accused our girls of misbehavior in the pool area. Not only was it untrue, but the situation was handled in a very unprofessional and accusatory manner. The overall cleanliness of the hotel has gone drastically downhill, and it seems like standards across the board have dropped. I regret not reading the recent reviews ahead of time—it’s clear this property has gone from a 5-star destination to barely hanging on to 2 stars. I’m not someone who writes negative reviews often, but after this experience, I felt it was necessary. Until management steps up and tur

Stayed 2 nights in Jun 2025

2/10 Terrible

Chasity

Traveled with family

Jun 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came in to get registered and the smell of chlori e could knock you over it was so strong. We get to the room and it was not as the pictures showed! Mildew smell and roaches crawling on the walls and in the shower. Had to stick it out cause it was non refundable. Will not be staying again.

Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Traveled with partner

Jun 8, 2025

Price

Stayed 2 nights in Jun 2025

4/10 Poor

Augustine or Brandy

Traveled with family

Jun 5, 2025

Disliked: Staff & service, property conditions & facilities

The night staff was extremely difficult, we traveled with family and had 3 rooms booked. We requested to be next to each other and were told the hotel is completely booked and they could not accommodate our request. Ended up with 1 family on 2nd story, 2nd family on the 3rd floor and the rest of us on the completely otherside of the property. The AC did not work in our room and asked to be moved, the front desk made smart remarks to me about checking if the unit was even plugged in, I told her I think the unit has a short and maintenance should take a look at the unit, she said, well did you look at it? She eneded up moving us to another room a few doors down. The next morning, we decided to leave early, we walked up to the 3rd floor where our family was at and noticed more then half the rooms were not being used. It was obvious because the curtains were open and beds were made in atleast 8 rooms on that floor. I understand that hotel is a little out dated and we expected that. But we didn't expect the poor service which make us not want to stay at the hotel again and would NOT recommend due to poor customer service/hospitality.

Stayed 1 night in Jun 2025