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Riverchase Lodge

2.5 star property

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Photo gallery for Riverchase Lodge

Seasonal outdoor pool
Exterior
Lobby
Exterior
Lobby sitting area

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
3709 Parkway, Pigeon Forge, TN, 37863
  • Place, Dolly Parton's Stampede Dinner Attraction
    ‪3 min walk‬
  • Place, Patriot Park
    ‪8 min walk‬
  • Place, Old Mill
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area | Flat-screen TV

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

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Downtown Pigeon Forge
  • Breakfast included
  • Parking included
  • Free WiFi
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8.0 out of 10, Very Good, 1,013 reviews
$55 nightly
The price is $62
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

Pigeon Forge

Dolly Parton's Stampede Dinner Attraction is a short stroll from Riverchase Lodge, and other popular attractions like Island at Pigeon Forge are within a few miles (5 km). This 112-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a seasonal outdoor pool.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 3 min walk - 0.2 miles
  • Patriot Park - 8 min walk - 0.4 miles
  • Old Mill - 11 min walk - 0.6 miles
  • Dollywood - 3 min drive - 1.5 miles
  • LeConte Center at Pigeon Forge - 4 min drive - 1.6 miles

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬14 min walk
  • ‪Cookout - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Reagan's Broken Egg Pancake House - ‬10 min walk
  • ‪Texas Roadhouse - ‬6 min walk

About this property

Riverchase Lodge

Guests of Riverchase Lodge enjoy free WiFi in public areas, a seasonal outdoor pool, and an ATM. You can take advantage of free parking if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Phones, ironing boards, and free toiletries are also available.
Recreational amenities at the hotel include a seasonal outdoor pool.

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  • Breakfast included
  • Parking included
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6.2 out of 10, 1,990 reviews
$50 nightly
The price is $56
Feb 25 - Feb 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 4 PM—-11 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 01.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Frequently asked questions

Is free cancellation available at Riverchase Lodge?

Riverchase Lodge offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Riverchase Lodge?

Guests enjoy the hotel's location in Pigeon Forge based on their ratings, and it's a short 6-minute walk from Dolly Parton's Stampede Dinner Attraction and also 13 minutes on foot from Old Mill. You'll also find Dollywood and Island at Pigeon Forge within a short drive.

Is there parking available at Riverchase Lodge?

Yes, self parking is offered for free at the hotel.

Does Riverchase Lodge include a casino at the property?

No, Riverchase Lodge doesn't have a casino.

Will I find an indoor pool at Riverchase Lodge?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 01.

What will couples enjoy most about a stay at Riverchase Lodge?

Amenities at this hotel that appeal to couples include a turndown service and a seasonal outdoor pool.

Are there hot tubs at Riverchase Lodge?

No, there isn't a spa tub at this hotel.

Does Riverchase Lodge have a restaurant with a breakfast menu?

No, Riverchase Lodge doesn't have a restaurant that serves breakfast.

Will Riverchase Lodge allow pets to stay free of charge?

No, pets aren't allowed at Riverchase Lodge though service animals are welcome.

Are there connecting rooms at Riverchase Lodge?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Riverchase Lodge?

The closest major airport to Riverchase Lodge is McGhee Tyson Airport (TYS), which is about 24.7 mi away.

Are there rooms with balconies that I can book at Riverchase Lodge?

No, you won't find guestrooms with balconies at Riverchase Lodge.

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 226 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 199 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 225 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean! Front desk staff was awesome and very friendly. Very close to a lot of things in town. You can walk or drive!
Stayed 4 nights in Nov 2025

6/10 Okay

Tyler

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was great
Stayed 1 night in Nov 2025

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will say that the lady at front desk was very nice, n breakfast, room r very old need a lot off u dates bad.
Stayed 2 nights in Oct 2025

2/10 Terrible

Mika

Stayed 1 night in Nov 2025

4/10 Poor

Joshua

Traveled with family and small children
Disliked: Property conditions & facilities
Room is outdated, moldy smell. Pool was terrible, the water was nasty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Everything Went Great
Stayed 1 night in Nov 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, amenities
Got there and there was a squatter in the room and they had to run them out. Didn’t offer to put us in another room and made us wait to check in and rushed to clean the room in 30 minutes after we checked in. Get into the room and there were two bathroom. One whole bathroom was basically inhabitable there was a urinal in the bathroom with a black trash bag over it and out of order sign hung on it. Then the faucet for the bathtub was almost broken off and would just swing around and appeared like it had never been cleaned. Then the tv in the bedroom didn’t even work
Stayed 3 nights in Nov 2025

6/10 Okay

Rocky

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It is a nice 2.5 star hotel. It’s very very dated. Service was quick and friendly. The room was a basic room. You had a tv and beds. No luggage rack to store suitcase so we had to just lay it on the floor. The inside pool was in terrible condition. My son who loves to swim on every trip didn’t want to swim in the indoor pool (nor would we let him).
Stayed 2 nights in Nov 2025

10/10 Excellent

April

Traveled with family
Liked: Staff & service, room comfort
The customer service was amazing. Candace was at the front desk. She was very helpful. We were there with our grandson and she gave us several nearby places to take him to and was telling us about the pool and how popular the pool is with the kids so we plan time for that too. She was just really helpful and sweet! Good customer service is hard to come by these days and she was amazing!
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Traveled with partner
Could not even get the door to unlock. The owner could have cared less and left the premises. The clerk was helpful
Stayed 1 night in Oct 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It close to store and activity
Stayed 1 night in Aug 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tosha

Stayed 1 night in Oct 2025

4/10 Poor

Karen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room is seriously outdated and in dire need of repairs. The only thing clean was the bed. Thank goodness for that or I would not have stayed. The pool was so dirty/cloudy that you couldn’t see the bottom. I did not get in. Overall I would not stay again. The lady at the desk was very nice
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Traveled with family
Disliked: Cleanliness, staff & service
Pool was filthy. Could not see the bottom. Indoor pool cold as ice. Not heated. Bare minimum everywhere. Checking out lady was rude. One and done with this hotel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Adamaris

Traveled with family
Stayed 5 nights in Sep 2025

4/10 Poor

Eric

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The pools are disgusting
Stayed 2 nights in Oct 2025

2/10 Terrible

Madison

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

2/10 Terrible

Madison

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard is very rude and hateful. He used words that shouldn't be repeated. I was lied to when i called and asked about what room type i booked then was screamed at when i got to the property and asked why i wasn't in the correct room. It was never fixed he blamed it all on expedia. I called expedia and they called and spoke with Richard and said that he called her names also and screamed at them. Riverchase would not give me anyone i could call or a way to speak to management. Richard is giving Riverchase a bad name!!
Stayed 1 night in Oct 2025

6/10 Okay

Brigetta

Pool area look like had black mold on the tiles I'm highly allergic to mold
Stayed 2 nights in Oct 2025

10/10 Excellent

Jarrod

Stayed 3 nights in Sep 2025

6/10 Okay

Peter

Facilities are dated.
Stayed 2 nights in Oct 2025

2/10 Terrible

Isaiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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