Very nice place to stay.
Breakfast is great! And cookies and popcorn are a nice treat when you walk in. Staff is super friendly and helpful.
Very nice hotel! We were welcomed with cookies and surprises for the kids. Beds were comfortable, very clean! John and staff were helpful. Thank you for a great stay!
The front desk staff is superb at The Inn on the River, and the same can be said for the breakfast staff. The location is also decent, and the accommodations are fine. The pool area was a bit dirty and everything could use a good refresh, but in general, it's truly a-ok. Our room went without housekeeping services during one day of our stay, which was disappointing, but I know mistakes can happen from time to time. Still, a solid 3 stars!
Clean / Excellent staff & service/ Nice property & facilities / Excellent amenities.
Liked the breakfast, hotel in general, staff. Very clean hotel. There was hair on towels (but towels were obviously clean) and mold in hot tub but with those small items withstanding you could tell they kept the hotel very clean. I would stay again and I'm very picky. Very nice area to eat outside.
The Lake view. The Nature. The Staff. You can feel the warm on the lobby and outside. The Trees has differents birds singing in the morning, the scrolls jumping around and the ducks swimimg in his natural and perfevt habit. I was witness of the perfection. The creation take place and you can enjoy on the Balcony of this Hotel.
The location is great. The staff is fantastic. Really enjoyed staying here with my family.
Clean! My family of 2 adults, a 6 year old, and a toddler really enjoyed the complimentary popcorn every night and sitting outside eating the free breakfast every morning. Loved watching the river while rocking in the rocking chairs. Great hotel!
Everything was good except the bed it was to soft.
This is an excellent place to stay. Will stay here when we come back
The hotel staff is very friendly and accommodating.
It was beautiful and very relaxing. Food was great and very friendly service
No problems. Really enjoyed our stay would definitely go back.
The Inn On The River places you within a 10-minute stroll of popular attractions such as The Track and Island at Pigeon Forge. This 128-room, 3-star hotel has conveniences like an outdoor pool, an indoor pool, and free self parking.
All 128 soundproofed rooms feature microwaves, refrigerators, and coffee makers. Guests can expect WiFi and 43-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Other standard amenities include free local calls, safes, and ironing boards.
At The Inn On The River, guests enjoy an indoor pool, an outdoor pool, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.
Very nice place to stay.
Breakfast is great! And cookies and popcorn are a nice treat when you walk in. Staff is super friendly and helpful.
Very nice hotel! We were welcomed with cookies and surprises for the kids. Beds were comfortable, very clean! John and staff were helpful. Thank you for a great stay!
Thank you for the five stars. Also, thanks for mentioning John. He is amazing. Hurry back.
Thanks so much.
Thanks so much! Hurry back.
The front desk staff is superb at The Inn on the River, and the same can be said for the breakfast staff. The location is also decent, and the accommodations are fine. The pool area was a bit dirty and everything could use a good refresh, but in general, it's truly a-ok. Our room went without housekeeping services during one day of our stay, which was disappointing, but I know mistakes can happen from time to time. Still, a solid 3 stars!
Thank you for your review. I have addressed these issues and hope you will consider giving us another try.
Clean / Excellent staff & service/ Nice property & facilities / Excellent amenities.
Thank you for the five star review.
Liked the breakfast, hotel in general, staff. Very clean hotel. There was hair on towels (but towels were obviously clean) and mold in hot tub but with those small items withstanding you could tell they kept the hotel very clean. I would stay again and I'm very picky. Very nice area to eat outside.
Oh goodness I can understand a hair on a towel but mold is not acceptable. I have my maintenance department looking at that NOW. Thanks for your feedback. I will have that taking care of immediately.
Thanks for the five stars.