The staff was extremely friendly and very knowledgeable about their property and the surrounding area. The property is convenient to a lot of Pigeon Forge attractions. Would highly recommend.
Great location
The location can’t be beat. It’s off the main strip but close to everything. We rented a 2 bedroom and would definitely not hesitate to return. Condo was clean and spacious. We wanted to stay another 2 nights but could not get a 2 bedroom. Having a washer and dryer was so convenient and left with no dirty laundry. Highly recommend, it’s like a home away from home.
The property is well managed and maintained. The check in was smooth; we had a key issue but it was handled quickly. I interacted with three people, at various times of our stay, and everyone was polite, professional, and gracious. A complete pleasure to stay here!
What a wonderful place. Great location. Excellent amenities. It was clean and spacious and the staff was fantastic.
Beautiful property very very very comfortable...took my 3 year old three room had everything we needed
Loved how spacious the 3 bedroom condo was, everything was super clean, and my family really enjoyed the lazy river area.
Close to everything. Beautiful views. Peaceful, even though your in the heart of pigeon Forge.
Everything was great with our stay. Our check in process was nice and smooth as well as check out, spa was booked up sadly.
The rooms are always spotless, and the grounds are immaculate. We have stayed here a couple of times and we really enjoy our stay.
The property’s location made it easily accessible to area attractions. Our 3 bedroom 2 bathroom was perfect for our family. We had a view of the golf course which was very nice and a large patio. The kitchen was equipped with the basics. Our kids enjoyed the lazy river pool the most! We would definitely stay here again!
The room was very clean and had a very clean kitchen and every utensil we needed
Beautiful, huge room lazy river indoor pool loved everything about it wished I could of stayed longer
We had chosen the room in which we did because of the jetted tub. Upon using the tub, only one jet worked. We didn't call down to guest services because a prior night, we had called about a TV not working and the gentleman said okay, thank you and hung up. We went down the next morning and they were not aware of the issue but submitted a work order and fixed it. The gentleman in which I called never put in a work order. I however liked that the pool was open 24/7 and the property in general. Staff was friendly but making conversation was sorta hard with some. Unsure why we had to pay cleaning fees nightly when they don't have housekeeping. A one time cleaning fee will make more sense because they did not come daily and then upon opening a cabinet, we seen the list of how much of each item was in the apartment and at the bottom it stated that if a full clean had to be done, we would be charged $60 more dollars. I do not mind cleaning but I don't understand the point of a cleaning fee and then charging for cleaning when you expect the customers to do it. I ensuredour unit was cleaned fully minus dirty towels. It is a great property, just was confused on somethings.
RiverStone Resort & Spa is a short stroll from Dolly Parton's Stampede Dinner Attraction and Patriot Park. This 136-room, 3.5-star hotel has a full-service spa along with an indoor pool and a 24-hour gym.
The 136 soundproofed accommodations feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. Guests can expect 48-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in Egyptian cotton sheets. Washers/dryers, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Guests of RiverStone Resort & Spa enjoy a full-service spa, an indoor pool, and a lazy river. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a spa tub, and free WiFi in public areas.
The staff was extremely friendly and very knowledgeable about their property and the surrounding area. The property is convenient to a lot of Pigeon Forge attractions. Would highly recommend.
Great location
Thank you for taking the time to leave us a review. We hope to see you again if your travels ever bring you back our way.
The location can’t be beat. It’s off the main strip but close to everything. We rented a 2 bedroom and would definitely not hesitate to return. Condo was clean and spacious. We wanted to stay another 2 nights but could not get a 2 bedroom. Having a washer and dryer was so convenient and left with no dirty laundry. Highly recommend, it’s like a home away from home.
Hi Paulette, Thank you for your recent review. We are so glad you enjoyed your condo as our units are clean and very spacious. We do wish we could have accommodated your additional nights for you. Be sure to let us know when you are coming back to the area as we would love to have you stay with us again! Thank you, Management
The property is well managed and maintained. The check in was smooth; we had a key issue but it was handled quickly. I interacted with three people, at various times of our stay, and everyone was polite, professional, and gracious. A complete pleasure to stay here!
Elona, thank you for staying with us and for your review. We apologize for the key issue you had. We're glad you pleasurable stay with us and our staff will be delighted to hear your kind words.
Thank you for staying with us and for your review. We hope you come stay with us again soon!
What a wonderful place. Great location. Excellent amenities. It was clean and spacious and the staff was fantastic.
Alan, thank you for your review. We are glad you enjoyed the location, amenities, clean and spacious condo. The staff strive to be fantastic. We hope you come stay with us again soon!
Thank you for your review. We are glad you enjoyed your stay. We hope you come visit again soon.
Thank you for visiting with us! We hope to see you again soon!
Beautiful property very very very comfortable...took my 3 year old three room had everything we needed
Thank you for your response. We are glad that you enjoyed your condo and our Resort. We look forward to you staying with us again soon!
We are happy to hear that you enjoyed your stay with us! Please visit again soon!
Thank you Kimberly for staying with us while visiting Pigeon Forge. We appreciate the kind words, and look forward to seeing you and your family again soon!