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Recent guest reviews

The lady at front desk was amazing.very nice and helpfull.

It was close the downtown area, room seemed like it was remodeled fairly recently. No ice at all for the people staying there. My tv for some reason cables unplugged from tv. People smoking weed outside of room that was a turn off as well as parking was very tight.

For the price and age of the motel6 it was like a trip back in time

It was in a good location but they didn’t have enough parking and our tv didn’t work rite and the toilet didn’t flush good

I loved the hard wood floors in the room! Perfect for a pet friendly hotel

STAY CLEAR. Tried to charge more than what I reserved through Orbitz. Overpriced for such crappy rooms. Nothing works, gas fireplace wouldn't work and no light in the bathroom. Changed rooms and then found out late in the evening the tub won't drain. They said they would check on it and nothing.

Upon arrival they charged a $100 “security deposit “, the 1980s era tube type TV didn’t work and I had to walk to the office to tell them because the phone didn’t work either. Over the two night stay that was 5 requests that went ignored. The sink was broken, they used silicone to patch and the laminate floor was water damaged. The pool had leaves floating and didn’t appear they even skimmed the pool over those two days let alone check the chemical levels.

This is a definitely a case of you get what you pay for. The best things about the room was the cable and hot shower, otherwise very disappointed. The staff was pleasant and attentive to concerns, but some things the staff just can’t fix.

Location was everything ! just a mile away from the park. Wished the restroom and the bed was better.

Though the staff was pleasant and the room freshly painted and very clean there was No coffee maker. Had to use the micro wave and my coffee bags. The surrounding area was off the strip and creepy. And some guests desired it was ok to come in at 3am to revel in some illicit activities.

Clean hotel with friendly staff in a convenient location.

This is by far the worst place I have experienced ever. It looks nothing like it is portrayed. So many things that were wrong - smell, floor filthy, no hot water only lukewarm. I could go on. The grounds have junk all over and is poorly lit. Its very hazardous. Luckily, I had a flashlight.

It was cheap but I would not stay here again. It is outdated. Bathroom had fleas. Beds are hard. I give it a 3/5. If you are pressed for money it is good for u.

There is mold in the bathroom shower, the back balcony was dirty, and above balcony was split and caving down. The bathroom door sticks, and the people two doors down had a nightly habit of smoking marijuana on their deck.

The hotel wasn’t to bad the beds were hard and our pillows were so thin it was like not sleeping on one at all even with 2 together ! Plus our toilet got clogged and had to find a plunger and no hair dryer

Like this hotel. It's quiet. Sometimes crowded. Room sleeps well. Best shower ever!!!

We always enjoy our stay at this Motel 6! Great location! Great staff! Dogs love it too!

bugs in room, No towels left after room make-up, very noisy upstairs, and cigarette ashes on my car.

Ownby Street Gatlinburg TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour front desk

Located within a 5-minute walk of Great Smoky Mountains National Park, Motel 6 Gatlinburg, TN - Smoky Mountains is within a 15-minute stroll of Ober Gatlinburg Aerial Tramway. Each of the 54 rooms at this motel includes a refrigerator, a microwave, and a TV.


Rooms

The 54 rooms have an array of amenities, including microwaves, refrigerators, and free local calls. Guests can expect free WiFi and TVs with cable channels.


Property features

Guests of Motel 6 Gatlinburg, TN - Smoky Mountains enjoy features like free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Motel 6 Gatlinburg, TN - Smoky Mountains

Everyone (18) Business (1) Couples (21) Family (11) Other (4) Friends (1)
5
Family

The lady at front desk was amazing.very nice and helpfull.

By on Jun 7, 2021

Review comment responded on Jun 7, 2021

Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

4
Partner Couples

It was close the downtown area, room seemed like it was remodeled fairly recently. No ice at all for the people staying there. My tv for some reason cables unplugged from tv. People smoking weed outside of room that was a turn off as well as parking was very tight.

By on May 9, 2021

Review comment responded on May 10, 2021

Guest satisfaction is our number one objective so we really appreciate the input regarding our parking and your insights regarding our area. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

5
Partner Couples

For the price and age of the motel6 it was like a trip back in time

By on Mar 8, 2021

Review comment responded on Mar 12, 2021

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

3
Family Family with small children

It was in a good location but they didn’t have enough parking and our tv didn’t work rite and the toilet didn’t flush good

By on Oct 19, 2020

Review comment responded on Oct 20, 2020

we are sorry about the issues with tv and toilet and unfortunly october weekends parking pushed to the limit, but thank you for your input

5
Friends

I loved the hard wood floors in the room! Perfect for a pet friendly hotel

By , from Nashville on Jan 1, 2020

Review comment responded on Jan 3, 2020

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

1
Partner Couples

STAY CLEAR. Tried to charge more than what I reserved through Orbitz. Overpriced for such crappy rooms. Nothing works, gas fireplace wouldn't work and no light in the bathroom. Changed rooms and then found out late in the evening the tub won't drain. They said they would check on it and nothing.

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our tub. We hope to see you again in the future. Thank you for your valuable business.

4
Everyone

By on Nov 29, 2019

Review comment responded on Nov 30, 2019

On behalf of our entire staff thank you for staying with us and for rating your stay.

1
Everyone

Upon arrival they charged a $100 “security deposit “, the 1980s era tube type TV didn’t work and I had to walk to the office to tell them because the phone didn’t work either. Over the two night stay that was 5 requests that went ignored. The sink was broken, they used silicone to patch and the laminate floor was water damaged. The pool had leaves floating and didn’t appear they even skimmed the pool over those two days let alone check the chemical levels.

By on Sep 15, 2019

Review comment responded on Sep 15, 2019

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

1
Everyone

This is a definitely a case of you get what you pay for. The best things about the room was the cable and hot shower, otherwise very disappointed. The staff was pleasant and attentive to concerns, but some things the staff just can’t fix.

By on Jul 4, 2019

Review comment responded on Jul 5, 2019

Thank you for being a valued guest and for providing us the feedback regarding our staff and shower. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

3
Partner Couples

Location was everything ! just a mile away from the park. Wished the restroom and the bed was better.

By , from DC on Jun 10, 2019

Review comment responded on Jun 10, 2019

We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed and location. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

Motel 6 Gatlinburg, TN - Smoky Mountains

309 Ownby Street, Gatlinburg, TN 37738
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