Was told we could not wait inside for our room or leave our luggage stored inside, yet website says otherwise.
Nice and clean close to eating and shopping the place had very friendly staff and they were amazingly nice
Room wasn’t cleaned enough. Stains on the counters, bathrooms, in the tub. Room didn’t seemed vacuumed at all
The breakfast was absolutely awful. Scrambled eggs had a very weird texture, the food was cold and was out off coffee.
Very clean property. Check in was very smooth and quick. I wish there was complimentary breakfast but it’s not a big deal. Very close to the freeway.
The furniture and rooms are very modern and nicely decorated. Everything is clean from the lobby to the bathrooms in the rooms.
The convenience of the location near the airport and cleaniness.
The staff was great and very helpful. The room was clean. Coffee was good
Excellent property. Though was turned off about having to pay $10 for parking. Otherwise it was awesome.
It's super nice, very clean, rooms are awesome, very close to Levi's stadium. Will definitely return.
Great place very clean and friendly staff. I would highly recommend
Property very well laid out with up to date light fixtures, bathrooms, etc. Gym was also great as well as the breakfast provided. Parking spaces were limiting
Staff was very welcoming when we arrived. The shuttle service was excellent. We were given a good rundown of the area and local restaurants. The gym was clean and had good equipment. Breakfast was good, I appreciated the fact that they carried almond milk. The rooms were clean and well-lit. Overall a very well-maintained and staffed hotel!
Located in North San Jose, Hyatt Place San Jose Airport is within a few miles (5 km) of sights such as Rivermark Village and Avaya Stadium. This 190-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
Hyatt Place San Jose Airport's 190 rooms provide sofa beds, minibars, and coffee makers. 42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.
Guests staying at Hyatt Place San Jose Airport enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 10.00 per day, or you can take advantage of the free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include conference space, a 24-hour business center, and express check-out.
Was told we could not wait inside for our room or leave our luggage stored inside, yet website says otherwise.
Hello Nancy, thank you so much for your feedback! During these trying times, new regulations have been set in place that we are required to abide by, per county regulations. Many of our normal operational tendencies have been shifted to accommodate safety procedures to keep our guests and staff safe. We appreciate your flexibility and thank you for choosing Hyatt Place San Jose Airport!
Nice and clean close to eating and shopping the place had very friendly staff and they were amazingly nice
Thank you for taking the time to provide us with your feedback! We hope you choose to stay with us again soon!
Thank you for staying with us! Your feed back is greatly appreciated!
Room wasn’t cleaned enough. Stains on the counters, bathrooms, in the tub. Room didn’t seemed vacuumed at all
We sincerely apologize we missed some spots while you stayed with us. Rest assured we're doing our best to assist you with your stay hassle-free.
Thank you
The breakfast was absolutely awful. Scrambled eggs had a very weird texture, the food was cold and was out off coffee.
Thank you for sharing your experience. We are sorry to hear this and will ensure the coffee is replenished quicker.
Very clean property. Check in was very smooth and quick. I wish there was complimentary breakfast but it’s not a big deal. Very close to the freeway.
Hi Cookie, We are happy to hear that you had a good experience with us. As for the breakfast, all of our World of Hyatt members who book an eligible rate will get breakfast included in the their stay as part of being a World of Hyatt member. Just one of the many perks! Please do let us know if we can be of assistance getting you signed up. We look forward to serving you again soon.
The furniture and rooms are very modern and nicely decorated. Everything is clean from the lobby to the bathrooms in the rooms.
We are glad that you enjoyed your stay.
The convenience of the location near the airport and cleaniness.
Thank you for choosing to stay with us. We are thrilled you loved our location.
Thank you for your great review and for staying with us! We hope to see you back soon! :)