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Recent guest reviews

I didnt like that i wasnt given a breakfast voucher at check in. When i found out that i needed a breakfast voucher the waiter in the dining room was rude. I asked him isn't breakfast free for hotel guest? He said I dont know if you want a voucher you gotta go talk to the front desk! When i went to the front desk to ask for two breakfast vouchers the girl's responce was didn't you get them at check in? I told her no, then asked her isn't breakfast free for guest? Her responce was hold on im checking! What kind of answer is that? A simple yes or no would of been sufficient. The girl did give me the vouchers and i went back to the dining room. The waiters says to me... Did you get your vouchers? No hi or good morning he was just concerned about the vouchers. When i was done with breakfast and was leaving he didnt bother to say bye or thank you for coming you have a nice day, nothing came out of his mouth! I will never stay at this property again!

Okay property but noisy especially in the middle of the night!

Nice quiet stay. Pool was nice.

Na

Todo en el hotel me gusto

Very comfortable place to stay in

It was a fun experience

I was not happy to receive a bill for parking.

These people do not accept normal people.

Staff did not clean room next day. Beds very small. More like double than a queen. Bad area would not stay again.

N 1st Street San Jose CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Holiday Inn San Jose - Silicon Valley, an IHG Hotel places you within 3 miles (5 km) of popular attractions like PayPal Park and The Tech Interactive. This 354-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a pub, along with a restaurant that specializes in American cuisine. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, phones, and ironing boards are also available. Housekeeping is available on request.


Property features

Guests of Holiday Inn San Jose - Silicon Valley, an IHG Hotel have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 15 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and a terrace.

Room options

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

1 Queen Bed | Sleeps 2

Premium Room

1 Twin Bed | Sleeps 2

Guest reviews for Holiday Inn San Jose - Silicon Valley, an IHG Hotel

Everyone (20) Couples (4) Family (6)
2
Friends

I didnt like that i wasnt given a breakfast voucher at check in. When i found out that i needed a breakfast voucher the waiter in the dining room was rude. I asked him isn't breakfast free for hotel guest? He said I dont know if you want a voucher you gotta go talk to the front desk! When i went to the front desk to ask for two breakfast vouchers the girl's responce was didn't you get them at check in? I told her no, then asked her isn't breakfast free for guest? Her responce was hold on im checking! What kind of answer is that? A simple yes or no would of been sufficient. The girl did give me the vouchers and i went back to the dining room. The waiters says to me... Did you get your vouchers? No hi or good morning he was just concerned about the vouchers. When i was done with breakfast and was leaving he didnt bother to say bye or thank you for coming you have a nice day, nothing came out of his mouth! I will never stay at this property again!

By on Sep 12, 2023

Review comment responded on Sep 12, 2023

Dear Rena, Thank you for staying with us and writing a review. We apologize for the inconvenience you experienced during your recent stay with us. We understand that the lack of a breakfast voucher at check-in was frustrating, and we regret any inconvenience this may have caused. The service you received in the dining room and at the front desk falls far below our usual standards, and we are sorry for the lack of courtesy and clear communication you encountered. Rest assured, we have addressed these issues with our staff to ensure that such incidents do not recur. We value your feedback and will work diligently to improve our service. We hope you will consider giving us another chance in the future to provide you with a much more enjoyable and pleasant stay. Sincerely,Yves Hansel,General Manager

3
Everyone

Okay property but noisy especially in the middle of the night!

By on Jun 7, 2023

Review comment responded on Jun 7, 2023

Thank you for your review.When you have a moment please forward where the noises may have been coming from.So, we can address if possible.Thank you again

5
Everyone

Nice quiet stay. Pool was nice.

By on May 30, 2023

Review comment responded on May 31, 2023

Dear Trevor, Thank you for the nice review of Holiday Inn San Jose - Silicon Valley. We are thrilled to know we exceeded your expectations and that you enjoyed spending your time at our beautiful pool. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely,Yves HanselGeneral Manager

5
Everyone

Na

By on May 23, 2023

Review comment responded on May 24, 2023

Dear Arthur, It was a pleasure to see your fantastic rating of Holiday Inn San Jose - Silicon Valley. We are delighted you enjoyed every aspect of your stay with us. Thank you for being our guest; we look forward to your next visit!Sincerely,Yves Hansel,General Manager

5
Everyone

By on Aug 17, 2022

Review comment responded on Nov 17, 2022

Dear Peggy, It was a pleasure having you as our guest at Holiday Inn San Jose - Silicon Valley. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Yves HanselGeneral Manager

5
Everyone

Todo en el hotel me gusto

By on Jun 21, 2022

Review comment responded on Jun 22, 2022

Virgen, thank you for choosing Holiday Inn San Jose - Silicon Valley and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Yves Hansel General Manager

2
Everyone

By on May 1, 2022

4
Family with small children

Very comfortable place to stay in

By on Mar 28, 2022

Review comment responded on Mar 30, 2022

Norma, thank you for the outstanding review of Holiday Inn San Jose - Silicon Valley. We are thrilled to read about your fantastic stay and how much you enjoyed our comfortable accommodations. Our team is dedicated to delivering an excellent experience for all of our guests, and it will be an honor to pass along your compliments. Thank you again; we look forward to welcoming you back on your next visit to the San Jose area. Sincerely, Robert Marin, FOM

1
Everyone

By on Feb 7, 2022

1
Everyone

By , from pembroke pines on Dec 20, 2021

Holiday Inn San Jose - Silicon Valley, an IHG Hotel

1350 N 1st Street, San Jose, CA 95112
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