Front desk staff was rude and not helpful. There is hidden fee charge and all the staff is said. Look at the policy and I never anything with this fee charge
Excellent service. Nothing did not like. Very friendly staff. The facility was very clean and appropriate.
Staff was rude. Entire property reeked of weed. room was not very clean. The entire night was people slamming doors and running up and down halls arguing in hallways smoking pot in the hallways didnt get a second of sleep
Service very bad .,front desk employee not friendly,
Didn't like $13 per night parking. Everything else was ok No real opinion
Great staff! The parking was all packed, we had to park very far $13/night (hope to pay less), and the badge scan at an entrance didn't work properly taking us a long time scanning multiple times.
Hotel looks good but room condition is a bit older, I found it acceptable and clean enough.
- Extra Charge for Parking: $13/day, - Very poor free Wifi, you have paid Wifi choice. - Unkind check-in staff - Soft water problem; soap can't washed.
Nice play to spend the night. Would stay here again.
Overall the hotel and personnel were nice. I do not like paying $13 to park my car. I was expecting to have a fridge in the room like most hotels today (I did not check when I booked).
I was very happy with the location, I really like that every where I went from the hotel was close, staff was very nice, room was very comfortable and clean.
Parking lot has annoying pay parking gate. At least with the reward card it was free. Otherwise, it's $10 a night.
Booking was for a standard room. Received parlor room with pull-out couch. Room was clean and generally comfortable, but bathroom (although nice) had issues with sink train, shower diverter, and shower head.
Awesome location, close to the VTA station (Gish), great room, comfy bed, excellent air conditioner, what more could I ask for while running a half marathon on a hot day! Free shuttle to the airport!
Holiday Inn San Jose - Silicon Valley places you within 3 miles (5 km) of popular attractions like Avaya Stadium and The Tech Interactive. This 3-star hotel has 354 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a free airport shuttle.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Holiday Inn San Jose - Silicon Valley's 354 rooms provide coffee makers, phones, and ironing boards. Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Other amenities include video-game consoles, desks, and wardrobes or closets.
At Holiday Inn San Jose - Silicon Valley, guests have access to free WiFi in public areas, a business center, and free newspapers. If you drive, self parking is USD 13 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a gift shop.
Thank you, we appreciate your score given
Front desk staff was rude and not helpful. There is hidden fee charge and all the staff is said. Look at the policy and I never anything with this fee charge
We will address this, we appreciate your candid review. We apologize for the rudeness.
Hello! Thank you for choosing the Holiday Inn Silicon Valley during you visit in town and your rating is very much appreciated. We hope to serve you again in the near future. Regards, PM Manager
Excellent service. Nothing did not like. Very friendly staff. The facility was very clean and appropriate.
Thank you for your review and time. We appreciate it.
Thank you for your time and score given.
Staff was rude. Entire property reeked of weed. room was not very clean. The entire night was people slamming doors and running up and down halls arguing in hallways smoking pot in the hallways didnt get a second of sleep
Hello M.W., We're sorry you didn't have a stellar experience with us. We always aim to provide our guests with the best possible stay that we can. In the future, if there are any issues during your stay, we will be happy to resolve them to the best of our abilities. Thank you! -Robert M.
Service very bad .,front desk employee not friendly,
Thank you for sharing, we will address it with the employee. Hope you will consider us again, when in San Jose.
Thank you, we appreciate your time and score
Didn't like $13 per night parking. Everything else was ok No real opinion
Hello, We thank you for your time and score given. We know you have many choices (hotels) when deciding to stay in San Jose. We only hope you can consider us again, even if parking is additional.
Thank you for staying with us.