See all properties

Surestay Hotel by Best Western San Jose Airport

2.5 star property

Choose dates to view prices

Photo gallery for Surestay Hotel by Best Western San Jose Airport

Business center

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1488 N 1St Street, San Jose, CA, 95112-4818
  • Place, Casino M8trix
    ‪18 min walk‬
  • Place, SAP Center at San Jose
    ‪4 min drive‬
  • Place, San Jose McEnery Convention Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪3 min drive‬

Room options

You may also like

Ad
Interior

Aloft by Marriott San Jose Cupertino

West San Jose
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
$130 nightly
The price is $150
Aug 7 - Aug 8
Total with taxes and fees
Aloft by Marriott San Jose Cupertino

About the neighborhood

San Jose

Located in Rosemary, Surestay Hotel by Best Western San Jose Airport is adjacent to Silicon Valley with other popular attractions like SAP Center at San Jose within a within a few miles (5 km). This hotel has 76 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Casino M8trix - 18 min walk - 1.0 mile
  • PayPal Park - 3 min drive - 2.1 miles
  • SAP Center at San Jose - 4 min drive - 2.7 miles
  • San Jose McEnery Convention Center - 4 min drive - 3.1 miles
  • Santana Row Shopping Center - 6 min drive - 4.5 miles

Getting around

  • San Jose College Park Station - 4 min drive
  • Gish Station - 4 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 4 min drive

Restaurants

  • ‪4th Street Bowl - ‬6 min walk
  • ‪The Province - ‬11 min walk
  • ‪La Victoria Taqueria - ‬5 min walk
  • ‪Vito's Trattoria - ‬9 min walk
  • ‪Hyde Park Lounge - ‬13 min walk

About this property

Surestay Hotel by Best Western San Jose Airport

Surestay Hotel by Best Western San Jose Airport features an indoor pool, an outdoor pool, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and laundry facilities.
Guests can expect free WiFi and LCD TVs with satellite channels. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
An indoor pool and an outdoor pool are on site.

Similar properties

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, iron/ironing board, WiFi (free), bed sheets
SureStay Plus by Best Western Santa Clara Silicon Valley
Santa Clara
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 1,005 reviews
$107 nightly
The price is $122
Aug 2 - Aug 3
Total with taxes and fees
SureStay Plus by Best Western Santa Clara Silicon Valley

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Refrigerator fee: USD 10 per day
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Vagabond Inn Motel San Jose Airport
SureStay Hotel Best Western San Jose Airport
Vagabond Hotel San Jose
Vagabond Inn San Jose Airport Motel
SureStay Best Western San Jose Airport
Vagabond Inn San Jose Airport
Vagabond Inn Executive San Jose Airport
Surestay By Best Jose Jose
Surestay Hotel by Best Western San Jose Airport Hotel
Surestay Hotel by Best Western San Jose Airport San Jose
Surestay Hotel by Best Western San Jose Airport Hotel San Jose

Frequently asked questions

What is there to do close to Surestay Hotel by Best Western San Jose Airport?

This hotel is situated in Rosemary, just steps from Silicon Valley. You'll also find SAP Center at San Jose and Santana Row Shopping Center within a short drive.

Will I be able to park at Surestay Hotel by Best Western San Jose Airport?

Yes, self parking is offered for free at the hotel.

Does Surestay Hotel by Best Western San Jose Airport include a casino on the premises?

No, Surestay Hotel by Best Western San Jose Airport doesn't have a casino.

Is there an indoor pool at Surestay Hotel by Best Western San Jose Airport?

Yes, this hotel has an indoor pool along with an outdoor pool.

Is Surestay Hotel by Best Western San Jose Airport a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as an outdoor pool and a restaurant.

Are there hot tubs at Surestay Hotel by Best Western San Jose Airport?

No, this hotel doesn't have a spa tub.

Does Surestay Hotel by Best Western San Jose Airport feature a restaurant that includes a breakfast menu?

Yes, Surestay Hotel by Best Western San Jose Airport serves free continental breakfast from its restaurant.

Does Surestay Hotel by Best Western San Jose Airport allow pets to stay for free?

Although pets can't stay for free, they are welcome at Surestay Hotel by Best Western San Jose Airport.

Are there connecting rooms at Surestay Hotel by Best Western San Jose Airport?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Surestay Hotel by Best Western San Jose Airport?

The closest major airport to Surestay Hotel by Best Western San Jose Airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is 1.9 mi away (4 minutes by car). Another top airport is San Carlos, CA (SQL), which is located 23 mi away (30-minute drive).

Can I book a room with a balcony at Surestay Hotel by Best Western San Jose Airport?

No, there aren't any guestrooms at Surestay Hotel by Best Western San Jose Airport that offer a balcony.

Surestay Hotel by Best Western San Jose Airport Reviews

Reviews

6.0
Rating 10 - Excellent. 72 out of 658 reviews
Rating 8 - Good. 152 out of 658 reviews
Rating 6 - Okay. 202 out of 658 reviews
Rating 4 - Poor. 126 out of 658 reviews
Rating 2 - Terrible. 106 out of 658 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Amazing
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk was excellent service and experense !
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Easy parking. Helpful front desk. But this place is an older facility. Air conditioner is loud, neighboring plumbing is loud, and outside noise are loud. Simply did not sleep well.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities
Room was dirty. Heavy stains on carpet, walls chipped, dirty overall. Fights in parking lot at 11:44 p.m. and another one after 1 a.m. Very unsafe feeling. Overall, horrible experience!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to when i want to get away with the girlfriend. So we can be completely alone.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite is very nice, private and spacious. Great for larger crowds
Stayed 1 night in Nov 2019
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only hotel i choose to stay at whenever i need to get away with my girl-friend.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Doors don’t lock securely. Rooms were dirty. Walls were stained. You can hear everything from other rooms.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

RThotel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk individual was incredibly kind. But the room itself was a disaster- dead spiders on the wall, long black hairs in my bed and the shower, it was a non-smoking room but smelled strongly of smoke. I had to check under the bed to ensure nothing was disgusting under there, I was greeted with trash and socks. I would not stay here again, regardless of how cheap it is. I spent $300 for a weeknight- should have slept in the car.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just DON'T!!

I encourage you to check the yelp reviews! This place was a D U M P! Still waiting on the "manager" to call me back! Do yourself a favor and don't stay here. It's not safe, it's dirty and the Front Desk Rep that we encountered had terrible customer service skills.
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

Worst place I ever stayed at. No internet, told manager I was on business and couldn’t stay without internet but they refused to refund my unused days. Thank goodness for Hotel.com staff. They reimbursed me on their own.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy quite rooms were perfect size staff very helpful
Stayed 7 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and well maintained. It is not luxury, but at this price I didn't expect luxury. It is clean in a good location.
Stayed 3 nights in Sep 2019
Verified

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel and expensive for the area found a cockroach on the bath tub call front desk and just said I CAN GO KILL IT or put you on a Smoking room not worth the money
Stayed 1 night in Sep 2019
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service
Walls were thin you could hear everything from room to room.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

phayab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to check in, rooms very clean and amenities in the rooms new like 4 Star hotel. Parking area super clean and Safe. I’m stay this hotel again thank.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
dennys in the parking lot. The motel is only a few minutes from the SAP Center.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay if you're Single, A Couple, Family or a Group

We have stayed here previously. And would stay again as well as recommend it to others. Overall it is a very nice Motel. The have Security Cameras in the Parking Lots. The Motel has good lighting at night. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right across from the Office. Wifi works good. The Tv signal can be a a weak on some channels but it's Direct Tv Issue not the Tv. There's a Fridge, Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. Within walking there's several Restaurants. If you want something fun to do there's a Bowling Alley close by, as well as a couple Casinos less then a me from the Motel.
Stayed 8 nights in Aug 2019
Verified

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サンノゼエアポート付近の快適なモーテル

宿泊するだけであれば十分です！ 洗濯も可能、簡単な朝食もあります！
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

まぁまぁ安くて便利です。

空港近くてコンビニも近いので、寝るだけであれば十分です！ サンノゼのホテルは本当に高いので。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サンノゼエアポートエリアではGoodです！

サンノゼエアポートエリアのホテルは高いですが、ここは比較的良いモーテルです。 宿泊するのであれば十分。コンビニも近いし、ホテルの朝食も十分です。
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
This was the dirtiest hotel room I have ever stayed in. There was a dark brown substance on the door jam to the bathroom - pudding? feces? Another wall also appeared to have something splattered all over it. The toilet water kept running unless you jiggled the handle just so. The air conditioner made a loud noise every time it turned on. So I ended up not sleeping at all and starting off my trip super tired. A waste of money - I would have been better off leaving super early from home.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Friending front desk good location B
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, Safe, Comfortable Motel

Overall it is a very nice Motel. It has Cameras in the Parking Areas. The Parking Areas are well lite. We felt safe staying at this Motel. The breakfast is not the best but Denny's is right next to the Office. The fridge in our room works but not very good. There is a Microwave, Flat Screen TV, good Air Conditioner, & Comfortable Bed. The Rooms are Clean, Quiet, & Comfortable. The Pool is area is nice it has the Pool, a Gazebo, a Swing, Lounge Chairs,Tables with Umbrellas & the Laundry. Friendly & helpful Staff. Light Rail is close for transportation, Airport not too far (easy transportation to get there), 7-Eleven within walking distance. We would stay here again & would recommend others to stay here.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good , we were enjoying staying here., but most of all thank you Expedia staff for helping me to book the room! They were very very helpful, professional and polite👍
Stayed 1 night in Jun 2019

More to Explore