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Recent guest reviews

Check in was very fast. And check out was 11am and easy check out as well.

overall the cleanliness and reliable services were what stood out for me

Here is what we liked: It was newly renovated and the rooms were modern and clean. It was a room that felt like a much more expensive room. Friends who were in hotels near us on the same night and for similar prices said their hotel was awful. Ours was OK. What we didn't like as much: The area is a bit sketchy as can be seen when you check in standing outside at a drive-up teller kind of window to check in. Clearly the staff does not want people to walk in and rob them, so they are behind safety glass. Once you are in the hotel side the place is nice though. We also were confused by the fact that the bed had a bottom sheet, but no top sheet? The top was a blanket. We called and got management immediately, and they brought a top sheet for us right away. On the way out the next day a guy that didn't look like a guest was hanging by the door and went in as I came out. That also made me wonder. All in all I would recommend this hotel for the price and the nice rooms. There is no ironing board or coffee maker but it is probably the best place to stay in that neighborhood, and the management was nice and attentive. If you have to stay here in this area, or if the price is right for your budget...it's recommended.

Good basic hotel. Clean and well maintained. Comfortable bed.

15 mins just checking in. Got to my room and bed was dirty. Tried to check out in the morning and nobody was there so I couldn't get my receipt and had no place to put my room key. Poor experience overall.

East Hedding Street San Jose CA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • 24-hour front desk

Casa Royal Inn places you within 3 miles (5 km) of popular attractions like San Jose State University and SAP Center at San Jose. This 24-room motel welcomes guests with conveniences like free self parking and a 24-hour front desk.


Rooms

All 24 rooms feature ironing boards and desks. Guests can expect to find 36-inch flat-screen TVs with digital channels. Hair dryers are also standard.


Property features

Guests of Casa Royal Inn have access to free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff always at the ready.

Room options

Basic Single Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Comfort Double Room

1 Double Bed | Sleeps 2

Basic Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Casa Royal Inn

Everyone (5) Couples (2) Family (2)
5
Partner Couples

Check in was very fast. And check out was 11am and easy check out as well.

By on Sep 16, 2019

Review comment responded on Sep 17, 2019

Hello Anonymous , Thank You for taking the time to post your review, we appreciate and always value your comments so that we may make your next visit even more enjoyable.

1
Everyone

By on Sep 11, 2019

Review comment responded on Sep 13, 2019

We will address this directly.

5
Family Family

overall the cleanliness and reliable services were what stood out for me

By on Jun 3, 2019

Review comment responded on Jun 4, 2019

Thank you, so much for your 5 star review. It is great to hear you found our room was nicely appointed and our staff was helpful and were able to assist with your needs. Your business is much appreciated and we look forward to welcoming you back in the near future.

4
Everyone

By on Mar 19, 2019

Review comment responded on Apr 1, 2019

It is great to hear that you found our room were nicely appointed and our staff was helpful to assist with your needs. We will make sure that your stay would be even better if you visit us again. Thank You.

4
Partner Couples Business Business

Here is what we liked: It was newly renovated and the rooms were modern and clean. It was a room that felt like a much more expensive room. Friends who were in hotels near us on the same night and for similar prices said their hotel was awful. Ours was OK. What we didn't like as much: The area is a bit sketchy as can be seen when you check in standing outside at a drive-up teller kind of window to check in. Clearly the staff does not want people to walk in and rob them, so they are behind safety glass. Once you are in the hotel side the place is nice though. We also were confused by the fact that the bed had a bottom sheet, but no top sheet? The top was a blanket. We called and got management immediately, and they brought a top sheet for us right away. On the way out the next day a guy that didn't look like a guest was hanging by the door and went in as I came out. That also made me wonder. All in all I would recommend this hotel for the price and the nice rooms. There is no ironing board or coffee maker but it is probably the best place to stay in that neighborhood, and the management was nice and attentive. If you have to stay here in this area, or if the price is right for your budget...it's recommended.

By , from Tustin, CA on Mar 19, 2019

Review comment responded on Mar 20, 2019

Thank you so much for your kind words! Thank you for staying with us! We are excited to host you during your next visit.

4
Everyone

Good basic hotel. Clean and well maintained. Comfortable bed.

By on Feb 14, 2019

Review comment responded on Mar 30, 2019

Thanks for staying with us. We appreciate your feedback.

2
Everyone

15 mins just checking in. Got to my room and bed was dirty. Tried to check out in the morning and nobody was there so I couldn't get my receipt and had no place to put my room key. Poor experience overall.

By , from Minneapolis, MN on Nov 1, 2018

Review comment responded on Nov 25, 2018

Dear Guest, I'm sorry to hear you were disappointed with you stay. I will make sure that this would never happen again, and that we are fixing the issue right away.

3
Everyone

By on Oct 25, 2018

Review comment responded on Oct 27, 2018

Thank you for staying at Casa Royal Inn, we hope we can see you again

5
Family with small children

By on Apr 28, 2020

Review comment responded on May 1, 2020

Hello Anonymous, We wish to Thank You for taking the time to post your review, we appreciate and Thank You for the awesome review, we also Thank You for choosing to stay with us and hope to see you soon.

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