Did not appreciate the lack of service from the valet. I tipped the valet and did not get any assistance with my bags. I had to load my car myself. Not to self, never tip in advance. Was not impressed with guest services.
Staff is not friendly and no self parking.
We stay onsite for a sports competition that was held at the convention center also same night as Subtronics Rave. We were given a room on the street side closest to the raves and our beds shook all night from the noise. When I asked them to move us they simply said we are sold out and call SJPD. I did, nothing helped. I also asked for a refund and they refused to provide that and stated my room was prepaid. They did try to move us the next day but offered a lowered floor which I was told by staff is where they placed the rave attendees. All in all serious lack of sleep. Valet is the only option and takes 40 min to get your vehicle. They need a new system!
Very friendly staff and clean facility. Will definitely stay again. **friendly tip....make sure to call on your valet parking at least 20 mins prior to leaving
It was right across the convention center and close to everything downtown. Good restaurant and coffee places. The only thing I did not appreciate was it had loud toilets when you flushed and the tub area was a bit clogged.
Contential breakfast was great. Staff was very friendly.
Service was amazing and rooms were really nice and clean. Parking was tricky since there is no on-site parking garage so eitjer you self-park in the few spots they have on the side ($25) or its valet ($35). Other than that, the hotel was great.
It's in the downtown area and easy access to lot of places.
Es un lugar tranquilo me gusto.
Property walls were thin, we heard from next door rooms. We also heard clear conversations from barhroom vents.
There was nothing unique about the property.
Location was great
This hotel does not offer any parking. Street parking was full and someone complained of having their car broken into. They said we could pay $10 for overnight parking at a building a block away. Next morning when I had to pay the parking it was $20 not $10!
Great place. Parking under construction
The only bad thing is parking. You have to search the street. But it's because they're building the parking lot. But everything is fine. Recommended
Was a nice place to stay, some of the staff was super friendly others no so much. It was over all clean however there were some parts of the room that needed a little love like the carpet and some lights. Coming from Hyatt I was expecting a little more but it was a good stay.
Located in Downtown San Jose, Hyatt Place San Jose/Downtown is within a 5-minute walk of San Jose Convention Center and within 15 minutes of other popular attractions like SAP Center at San Jose. This 240-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a conference center.
Start your day off right with a free continental breakfast. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
Guests can expect to find free WiFi and 42-inch flat-screen TVs with cable channels and video-game consoles. Bathrooms offer hair dryers and designer toiletries. MP3 docks, sitting areas, and refrigerators are also available.
Guests staying at Hyatt Place San Jose/Downtown enjoy a gym, in-room fitness, and free WiFi in public areas. Valet parking is available for USD 35 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.
Did not appreciate the lack of service from the valet. I tipped the valet and did not get any assistance with my bags. I had to load my car myself. Not to self, never tip in advance. Was not impressed with guest services.
Staff is not friendly and no self parking.
We stay onsite for a sports competition that was held at the convention center also same night as Subtronics Rave. We were given a room on the street side closest to the raves and our beds shook all night from the noise. When I asked them to move us they simply said we are sold out and call SJPD. I did, nothing helped. I also asked for a refund and they refused to provide that and stated my room was prepaid. They did try to move us the next day but offered a lowered floor which I was told by staff is where they placed the rave attendees. All in all serious lack of sleep. Valet is the only option and takes 40 min to get your vehicle. They need a new system!
Very friendly staff and clean facility. Will definitely stay again. **friendly tip....make sure to call on your valet parking at least 20 mins prior to leaving
It was right across the convention center and close to everything downtown. Good restaurant and coffee places. The only thing I did not appreciate was it had loud toilets when you flushed and the tub area was a bit clogged.
Contential breakfast was great. Staff was very friendly.
Service was amazing and rooms were really nice and clean. Parking was tricky since there is no on-site parking garage so eitjer you self-park in the few spots they have on the side ($25) or its valet ($35). Other than that, the hotel was great.
It's in the downtown area and easy access to lot of places.
We're glad you enjoyed your stay in Downtown San Jose!
Thanks for your feedback!