Staff was excellent! Sandy, Maritza, Maria, Gonzalo and Michael were all very helpful and pleasant with every encounter we had with them.
Property was clean. Staff was helpful and friendly.
Centralized down town, great amenities. Clean Room with a beautiful view
Hotel was nice and clean. Hotel is located in a great area. Lots of great restaurants within walking distance.
The hotel's location is prime for the San Jose Summer Jazz Festival. I stayed only one night and did not use any of the amenities, but my room was clean, comfortable, and had a great downtown view.
I liked the fact it was connected to the convention center because we were attending an event there.
Hotel location is great, parking valet pricey, no great restaurant food, bar understaffed, beds not too confortable.
Room was clean , very comfortable bed, tv had the ability to sign into Hulu and Netflix , there was a major event and the hotel was very busy yet we couldn’t hear the noise outside our room. We had to park at a city parking garage as their valet parking was a long wait (line went out to the street) . If you’re there several nights expect heavy parking fees. The room had no microwave which is a first in my experience for this hotel but I’m sure if needed they would’ve provided one .
I believe the hotel should have informed us of the ongoing strike going on outside.
Not the best. Very inconvenient due to the ongoing strike. No one bothered to inform us at time of booking about the strike. Not at all worth the price. Bathroom had an unpleasantly smell.
Would be nice if valet parking is free for people who are staying in the hotel.
The staff was great, the room was very clean and comfortable, and the view was gorgeous!
Selected due to its proximity to the City Civic Auditorium..easy walking distance to multiple concert and event venues.
This hotel might be a Marriott, but it is just as shady as the 2 star hotels nearby in San Jose. We stayed 2 nights and were awakening both days at 6am by a person claiming to be hotel staff saying there was a problem with our payment and they needed to confirm our credit card info. They knew our name, room number, and called from the official hotel phone number. Despite all of that, the front desk claims it was not them that called. So it must be an inside job and there is a hacking and scam artist group of employees that are fishing for guesses' credit info. Waking us at 6am on a holiday weekend trip... That's unacceptable. Employees attempting to steal our identity.... That is criminal. Run don't stay here!! The Marriott manager, Jesse, did nothing about the problem nor our complaints.
Comfortable hotel in the heart of the city It was my first time to go to San Jose with my family.We have chosen Marriot Hotel because of its's good reputations. We were not mistaken. The staff was courteous, competent & helpful. The room was impressive because of its's cleanliness, and it was also spacious, with a nice view of the surrounding buildings. We were able to get an extra bed to accommodate 4 people in the room.We had a wonderful stay in this hotel & I will recommend it to my friends.
Located in Downtown San Jose, San Jose Marriott is next to popular attractions like San Jose Convention Center and San Jose Civic Auditorium. This 510-room, 4-star hotel has 3 restaurants along with conveniences like an outdoor pool and a 24-hour fitness center.
Relish the Mediterranean cuisine at Costal Manor, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
The 510 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.
At San Jose Marriott, guests enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. You'll find RV, bus, and truck parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Staff was excellent! Sandy, Maritza, Maria, Gonzalo and Michael were all very helpful and pleasant with every encounter we had with them.
Property was clean. Staff was helpful and friendly.
Thank you for your review.
Centralized down town, great amenities. Clean Room with a beautiful view
Thank you for your review! We hope you come back and visit us again soon!
Hotel was nice and clean. Hotel is located in a great area. Lots of great restaurants within walking distance.
Thank you for your response. We appreciate your feedback and look forward to seeing you again soon!
The hotel's location is prime for the San Jose Summer Jazz Festival. I stayed only one night and did not use any of the amenities, but my room was clean, comfortable, and had a great downtown view.
I liked the fact it was connected to the convention center because we were attending an event there.
Thank you for your review. Come and visit us again soon.