The room decorations were to be desired for and very dated. This reminded me more of a Days Inn rather than a Marriott. The hot tub was broken down which was disappointing as I had called the night before when I made the reservation to confirm Pool/spa facilities were open. Otherwise great staff, nice lobby, and very clean.
Parking is a problem
Great hotel. Need better parking instruction. And staff should be a bit nicer
Staff was excellent! Sandy, Maritza, Maria, Gonzalo and Michael were all very helpful and pleasant with every encounter we had with them.
Property was clean. Staff was helpful and friendly.
Centralized down town, great amenities. Clean Room with a beautiful view
Hotel was nice and clean. Hotel is located in a great area. Lots of great restaurants within walking distance.
The hotel's location is prime for the San Jose Summer Jazz Festival. I stayed only one night and did not use any of the amenities, but my room was clean, comfortable, and had a great downtown view.
I liked the fact it was connected to the convention center because we were attending an event there.
Hotel location is great, parking valet pricey, no great restaurant food, bar understaffed, beds not too confortable.
Room was clean , very comfortable bed, tv had the ability to sign into Hulu and Netflix , there was a major event and the hotel was very busy yet we couldn’t hear the noise outside our room. We had to park at a city parking garage as their valet parking was a long wait (line went out to the street) . If you’re there several nights expect heavy parking fees. The room had no microwave which is a first in my experience for this hotel but I’m sure if needed they would’ve provided one .
I believe the hotel should have informed us of the ongoing strike going on outside.
Not the best. Very inconvenient due to the ongoing strike. No one bothered to inform us at time of booking about the strike. Not at all worth the price. Bathroom had an unpleasantly smell.
Would be nice if valet parking is free for people who are staying in the hotel.
The staff was great, the room was very clean and comfortable, and the view was gorgeous!
Located in Downtown San Jose, San Jose Marriott is adjacent to San Jose Convention Center and within a 10-minute walk of other popular attractions like San Jose State University. This 510-room, 4-star hotel has 3 restaurants along with conveniences like an outdoor pool and a 24-hour gym.
Relish the Mediterranean cuisine at Costal Manor, one of 3 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11 AM.
The 510 rooms have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect WiFi, wired Internet, and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with pillow menus and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.
At San Jose Marriott, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You'll find RV, bus, and truck parking. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.
The room decorations were to be desired for and very dated. This reminded me more of a Days Inn rather than a Marriott. The hot tub was broken down which was disappointing as I had called the night before when I made the reservation to confirm Pool/spa facilities were open. Otherwise great staff, nice lobby, and very clean.
Parking is a problem
Great hotel. Need better parking instruction. And staff should be a bit nicer
Staff was excellent! Sandy, Maritza, Maria, Gonzalo and Michael were all very helpful and pleasant with every encounter we had with them.
Property was clean. Staff was helpful and friendly.
Thank you for your review.
Centralized down town, great amenities. Clean Room with a beautiful view
Thank you for your review! We hope you come back and visit us again soon!
Thank you for your review. Come and visit us again soon.