Staff was nice. Free Cookies. Starbucks on property. Self Parking is ridiculously priced at $30 per night. The room was awful - hasn't been updated since the hotel was built. Bathroom was old and desperately needs updated. Not worth the price with so many other new hotel options in the area. Seems like this hotel gets away with not updating due to its proximity to the airport and contracts with the airlines.
Bed and pillow were comfortable. Shower was nice and I thought conveniently equipped with dispensers of shampoo, conditioner, body wash but ALL were empty and I had no shampoo! Had to wash my hair with bar soap. I came in late and did not see the hidden coffee pot until I was ready to check out. Other than that the facility was good. Grab bars in shower and toilet area in mobility room were well done. Room was spacious and well appointed.
Rooms are very dated, only part that looks updated is lobby, ice machine was broken vending machines were sold out of items. Parking was $28.00
Clean and great location with spacious rooms, vending machines do not work
Not enough staff and check in took a long time. The staffs are rude overall. I will never stay there again
The lobby was nice. But the rooms were old, run down, hallways and rooms smells bad. There were also a lot of roaches.
Really gave us with care. The receptionist to the houskeepers are really helpful understandable
To doors is not work and to gate for Parking lot is not working too
The lady who checked us in was very arrogant. She should be fired.
1. Had to pay extra to park. 2. No refrigerator in the room. 3. When I took a shower I was always standing in 2 inches of water. Clogged drain in shower. 4. At check in we were not offered water nor cookies like other guests.
It was close to the Airport, and the breakfast buffet was really good.
My room smelled bad. There was hair in the shower, a blood stain on the carpet and the carpet had areas that were torn up. The hotel gladly changed our room. But our first room was pretty bad! I paid over $500.00 for 2 nights. And that doesn’t include a breakfast. (Oh but they give you a cookie) I will never stay at a doubletree again. Service was fine. But I could have had the same experience at a motel 6. And had breakfast included.
Everything was magnificent I will definitely stay again soon loved everything. Just wondering when does the safe deposit come back to my account?
DoubleTree by Hilton San Jose is located within a few miles (5 km) of PayPal Park and San Jose Municipal Golf. This 505-room, 4-star hotel welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
All of DoubleTree by Hilton San Jose's 505 soundproofed rooms provide balconies, iPod docks, and coffee makers. 37-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free newspapers, safes, and ironing boards.
Guests staying at DoubleTree by Hilton San Jose enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 30 per night, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Staff was nice. Free Cookies. Starbucks on property. Self Parking is ridiculously priced at $30 per night. The room was awful - hasn't been updated since the hotel was built. Bathroom was old and desperately needs updated. Not worth the price with so many other new hotel options in the area. Seems like this hotel gets away with not updating due to its proximity to the airport and contracts with the airlines.
Bed and pillow were comfortable. Shower was nice and I thought conveniently equipped with dispensers of shampoo, conditioner, body wash but ALL were empty and I had no shampoo! Had to wash my hair with bar soap. I came in late and did not see the hidden coffee pot until I was ready to check out. Other than that the facility was good. Grab bars in shower and toilet area in mobility room were well done. Room was spacious and well appointed.
Rooms are very dated, only part that looks updated is lobby, ice machine was broken vending machines were sold out of items. Parking was $28.00
Clean and great location with spacious rooms, vending machines do not work
Not enough staff and check in took a long time. The staffs are rude overall. I will never stay there again
The lobby was nice. But the rooms were old, run down, hallways and rooms smells bad. There were also a lot of roaches.
Really gave us with care. The receptionist to the houskeepers are really helpful understandable
