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Recent guest reviews

My fiancé and I stayed at Hotel Valencia for his birthday. Loved the pool and all of the dining and night life options. Room was clean and comfortable.

great

1. Check-in took 20min and there was only one person in line in front of me. 2. Bell-Hop took 20 more min to bring stuff up and forgot a bag with baby formula because someone separated it from our other stuff. Baby was screaming because he was hungry. By the time we were settled it was over an hour after we arrived. 3. Got a single bed with handicap access bathroom (no shower doors!) and had requested two beds with no handicap. 4. Pool closed with no notice The list goes on. Pretty disappointed.

Location was great services was great as well. Plenty of social distancing

The location is great! Lots of restaurants and shops just steps away.

My favorite part of the Hotel Valencia is the location. We really enjoy being within walking distance from cafes and wine bars. There is a large assortment of restaurants and shopping galore.

Fire alarm went off in middle of night. No comp offered

Cute and spacious room. Friendly staff at check in.

Santana Row San Jose CA

Hotel highlights

  • Walking distance to Santana Row Shopping Center and Winchester Mystery House
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hotel Valencia Santana Row places you next to Santana Row Shopping Center and within a 10-minute stroll of other popular attractions like Winchester Mystery House. This 215-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect free WiFi and 50-inch TVs with pay movies. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other standard amenities include minibars, coffee makers, and free newspapers.


Property features

At Hotel Valencia Santana Row, guests enjoy features like an outdoor pool, a gym, and a rooftop terrace. Valet parking is available for USD 45 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Traditional Double Room

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed (Communication Room)

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Accessible

1 King Bed | Sleeps 3

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Guest reviews for Hotel Valencia Santana Row

Everyone (22) Couples (2) Family (7)
5
Partner Couples

My fiancé and I stayed at Hotel Valencia for his birthday. Loved the pool and all of the dining and night life options. Room was clean and comfortable.

By on May 25, 2022

4
Everyone

By on Apr 13, 2022

5
Everyone

By on Mar 27, 2022

4
Everyone

By on Mar 14, 2022

5
Everyone

great

By on Feb 13, 2022

Review comment responded on Feb 14, 2022

Thank you for rating your recent stay with us. We're glad you enjoyed your stay and hope to welcome you back soon!

4
Everyone

By on Dec 4, 2021

3
Everyone

By on Nov 21, 2021

2
Family with small children

1. Check-in took 20min and there was only one person in line in front of me. 2. Bell-Hop took 20 more min to bring stuff up and forgot a bag with baby formula because someone separated it from our other stuff. Baby was screaming because he was hungry. By the time we were settled it was over an hour after we arrived. 3. Got a single bed with handicap access bathroom (no shower doors!) and had requested two beds with no handicap. 4. Pool closed with no notice The list goes on. Pretty disappointed.

By on Jun 1, 2021

Review comment responded on Jun 12, 2021

Thank you for your feedback.

5
Everyone

By on Apr 17, 2021

Review comment responded on May 7, 2021

Thank you for your rating. We’re so glad you enjoyed your stay and hope to see you again soon!

4
Everyone

By on Oct 13, 2020

Review comment responded on Oct 17, 2020

Thank you for your review of our hotel!

Hotel Valencia Santana Row

355 Santana Row, San Jose, CA 95128
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