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Recent guest reviews

Location was great services was great as well. Plenty of social distancing

The location is great! Lots of restaurants and shops just steps away.

My favorite part of the Hotel Valencia is the location. We really enjoy being within walking distance from cafes and wine bars. There is a large assortment of restaurants and shopping galore.

Fire alarm went off in middle of night. No comp offered

Cute and spacious room. Friendly staff at check in.

This is the hotel to come to if your in SanJose! Everything about this place is Amazing! The ambiance of this place is everything, the staff is very kind, rooms are spacious and we enjoyed the view from the balcony. Shout out to Stephanie in the front desk who went above and beyond and even upgraded our room!

Perfect location, great contintental breakfast, great room service.

It would depend on why your here..., but overall this property is beautiful, clean, friendly and super trendy. Our room was spacious, the light and “window” from the bathroom was questionable for friends...haha, but we laughed about it. No privacy from the light due to the window either... however- it was a wonderful location and felt safe. Breakfast needs to change each day. It was really good, but the same... I would definitely stay again.😀

The noise from a function at the hotel was excessive. To the point that our floor was vibrating. We complained to the hotel numerous times with no resolution to the noise level. They placed a priority on the function over their registered guests in terms of service. The hotel was very nice and clean but I would not recommend it to anyone.

Santana Row San Jose CA

Hotel highlights

  • Walking distance to Santana Row Shopping Center and Winchester Mystery House
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Hotel Valencia Santana Row places you next to Santana Row Shopping Center and within a 10-minute stroll of other popular attractions like Winchester Mystery House. This 215-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Cooked-to-order breakfast is offered for a fee each morning from 6:00 AM to 9:00 AM.


Rooms

Hotel Valencia Santana Row's 215 rooms provide minibars, coffee makers, and free newspapers. 50-inch TVs come with pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Hotel Valencia Santana Row, guests enjoy features like an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is available for USD 35 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include free WiFi in public areas, a business center, and express check-in.

Room options

Traditional Double Room

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Traditional Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hotel Valencia Santana Row

Everyone (21) Couples (1) Family (7)
5
Everyone

By on Apr 17, 2021

Review comment responded on May 7, 2021

Thank you for your rating. We’re so glad you enjoyed your stay and hope to see you again soon!

4
Everyone

By on Oct 13, 2020

Review comment responded on Oct 17, 2020

Thank you for your review of our hotel!

5
Family

Location was great services was great as well. Plenty of social distancing

By on Oct 4, 2020

Review comment responded on Oct 5, 2020

Thank you for your great review of our property.

5
Everyone

By on Jun 27, 2020

Review comment responded on Jun 30, 2020

Thank you for your great review.

5
Family

The location is great! Lots of restaurants and shops just steps away.

By on Sep 19, 2019

Review comment responded on Oct 3, 2019

Thank you for taking time to review your recent stay. So happy you enjoyed your time at Hotel Valencia and Santana Row!

5
Family

My favorite part of the Hotel Valencia is the location. We really enjoy being within walking distance from cafes and wine bars. There is a large assortment of restaurants and shopping galore.

By on Aug 26, 2019

Review comment responded on Sep 6, 2019

Thank you for taking time to review your recent stay. So happy you enjoyed your time at Hotel Valencia and Santana Row!

4
Everyone

By on Aug 25, 2019

Review comment responded on Sep 6, 2019

Thank you for your rating. We hope you enjoyed your overall stay and hope you will stay with us again.

1
Partner Couples

Fire alarm went off in middle of night. No comp offered

By on Jul 22, 2019

3
Everyone

By on Jul 22, 2019

5
Everyone

By on Jul 8, 2019

Review comment responded on Jul 8, 2019

Thank you for your rating. We’re so glad you enjoyed your stay and hope to see you again soon!

Hotel Valencia Santana Row

355 Santana Row, San Jose, CA 95128
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