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Recent guest reviews

Looks not very safe area.

Approximately around 3am there was gun fire in the Complex!

One of the outlets must not have been working as they had an orange cable going from one side of the room where the window is, then under the bed to the other side of the room. This is dangerous, I can't believe they would rent our a room like this!

Noticed our TV wasn’t working. When we tried to call the front desk no one ever picked up the phone ☹️

Two bed room and linens for one!

OUT DATED WASNT TOO BAD FOR WHAT I PAID. SUPER OUT DATED.

The place was not well maintained. There were no door sweeps which are requires and because of that the second night mice would run in and out of the room. Had to stay up while my family slept to make sure they are safe so didn’t get any sleep. I went to the desk to let them know and they guy started screaming at me cause the didn’t use my card to take a deposit. When I checked in the first day and they had my card they didn’t take the deposit. The second day when I said I needed a second night the same guy who yelled at me didn’t take the deposit either. I told them they could check the room before I left if they wanted but he just yelled it’s too late. I told him about the mice and he yelled at me to go to the county. I asked for a manager and I called them to give them a chance to handle and they didn’t respond to calls or emails

The room smell is really terrible and the smell sticks to our clothes forever.

Terrible guest service, property loooks old and room ammenities did not quite work alright

Convenient, great to just spend a night or two. Rude morning host

This property violated the law by requiring a photo copy of my personal ID. This was their 'policy'. The room was unsafe, a door connected to another room that could have only been opened from that room - I could not secure my room from entry. The couple of bucks saved by coming here was not worth it. Never again.

My entire experience was a disgrace. There were no amenities, not even an iron. We had to hunt for 15 minutes to find one. After about 30 minutes (15 of which we were looking for the iron) I decided to take my business elsewhere. The "gentleman" behind the counter literally told me to "go back to my room" as if I were a child and not a full-grown adult. I couldn't believe the way I was treated, and I will NEVER consider this property again.

Room very clean. Friendly staff. Close to everything.

Room smelled, outdated tv, furniture looks like it was picked up from the side of the road, nasty odorous carpet, telephone doesn't work, key to room is an actual key, lock doesn't feel safe, extremely loud at night. Unsafe area. Avoid this hotel, front desk was rude and unpleasant.

N First Street San Jose CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking

Caravelle Inn & Suites places you within 3 miles (5 km) of popular attractions like SAP Center at San Jose and San Jose Convention Center. This 50-room motel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is not available.


Property features

Caravelle Inn & Suites offers free WiFi in public areas and coffee in a common area. You can take advantage of free parking if you drive. The front desk has multilingual staff that can answer questions about the accommodations, services, and more.

Room options

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Caravelle Inn & Suites

Everyone (33) Couples (2) Family (6)
4
Business Business

Looks not very safe area.

By , from Plano on Jun 5, 2023

2
Business Business

Approximately around 3am there was gun fire in the Complex!

By on Feb 10, 2023

2
Partner Couples

One of the outlets must not have been working as they had an orange cable going from one side of the room where the window is, then under the bed to the other side of the room. This is dangerous, I can't believe they would rent our a room like this!

By on Feb 7, 2023

2
Business Business

By on Dec 23, 2022

3
Family

Noticed our TV wasn’t working. When we tried to call the front desk no one ever picked up the phone ☹️

By on Nov 18, 2022

2
Friends

Two bed room and linens for one!

By on Oct 9, 2022

4
Everyone

OUT DATED WASNT TOO BAD FOR WHAT I PAID. SUPER OUT DATED.

By on Sep 27, 2022

1
Family with small children

The place was not well maintained. There were no door sweeps which are requires and because of that the second night mice would run in and out of the room. Had to stay up while my family slept to make sure they are safe so didn’t get any sleep. I went to the desk to let them know and they guy started screaming at me cause the didn’t use my card to take a deposit. When I checked in the first day and they had my card they didn’t take the deposit. The second day when I said I needed a second night the same guy who yelled at me didn’t take the deposit either. I told them they could check the room before I left if they wanted but he just yelled it’s too late. I told him about the mice and he yelled at me to go to the county. I asked for a manager and I called them to give them a chance to handle and they didn’t respond to calls or emails

By on Dec 14, 2021

1
Everyone

The room smell is really terrible and the smell sticks to our clothes forever.

By , from Elk grove on Nov 7, 2021

2
Everyone

By on Oct 16, 2021

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