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Recent guest reviews

Beautiful inside and out. The rooms were lovely.

Overcharge for valet

Location was right off the freeway, that was convenient.

A/c constantly on and rattling all night ... do not stay here super old broken hotel

There was some sort noise started at 4am worst night sleep ever

Check in was fine. The room was clean, the decor was pleasing. I requested extra glasses that never came. Had to go on a hunt to find the restrooms in the morning which ended up being in the lower level - no big deal, but once I got there they were locked, so had to go back up to have someone come down and unlock them. Not terrible, but very inconvenient when you have to use the facilities. Valet is not clearly marked and easy to miss. Staff had no clue that there was a concert at the arena that evening and were woefully understaffed. Bar/restaurant staff were slow, incompetent and rude (what bartender makes 5 drinks by prepping/pouring them one at a time instead of getting out 5, filling with ice as needed, etc...??!!). Staff refused to even look our way during our mediocre meal. Asked for tartar sauce, got chocolate then told they didn't have tartar (they did in September the last time we stayed here). Had our drink comped (thank you) but the service was so bad, and the food WAY overpriced for the quality, that we were extremely disappointed. Decided it is not nearly convenient enough to stay here again in the future.

The bed was super hard. Motel 6 quality with 4 star quality. Restaurant was too expensive to eat at

I requested late check out and accepted . Thank you

Absolutely charming restored hotel dating to the 1930's, with modern rooms, great food, and great jazz singing in the evening. Great location too, two blocks from San Pedro street with all its cafes and restaurants, including 72 St Peter where we had a dinner worthy of the best in New York City.

It was clean & simple. I really loved the bathroom. It was large! Only downside is that Google states there's a pool at the hotel. There wasn't.

We loved the ambiance! It was beautiful, relaxing, and romantic. We will come to spend romantic night away from the kids. Restaurant food, service, and music were outstanding. The rooms are amazing. I will book the library again.

everything was amazing and i would def come back for another visit!

The boys at the front door which were to be opening the doors when we came and went weren't on the ball - probably had the door opened for us twice of 10 times - and those two times weren't when we had our luggage

W Santa Clara St San Jose CA

Hotel highlights

  • Walking distance to San Jose Convention Center
  • Free WiFi in public areas
  • Bar/lounge
  • 24-hour fitness center

Located in Downtown San Jose, Hotel De Anza, a Destination by Hyatt Hotel is within a 5-minute walk of San Pedro Square and within 15 minutes of other popular attractions like St. Joseph Cathedral Basilica. The 100 rooms at this 4-star hotel include espresso makers, flat-screen TVs, and pillowtop beds.


Dining

At the end of the day, unwind with a drink at the bar/lounge.


Rooms

Guests can expect 49-inch flat-screen TVs with satellite channels and first-run movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include espresso makers, free local calls, and ironing boards.


Property features

At Hotel De Anza, a Destination by Hyatt Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 40 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, express check-out, and a terrace.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Suite, 1 King Bed with Sofa bed (Parlor)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hotel De Anza, a Destination by Hyatt Hotel

Everyone (18) Couples (6) Family (8)
3
Family

By on Oct 11, 2022

Review comment responded on Oct 12, 2022

Hello Laura,Thank you for the rating! We appreciate the support.

5
Everyone

Beautiful inside and out. The rooms were lovely.

By on Jul 9, 2022

Review comment responded on Aug 2, 2022

James! Thank you for the review and rating. Please visit us again soon!

1
Everyone

Overcharge for valet

By on Dec 19, 2021

Review comment responded on Dec 20, 2021

Hello Jose, Thank you for the quick review. We'd like to hear more about your experience and your issue with Valet parking. Please call us and ask to speak with the Manager on Duty, so that we may clarify.

5
Everyone

By on Oct 3, 2021

5
Everyone

By on Sep 20, 2021

2
Partner Couples

Location was right off the freeway, that was convenient.

By on Feb 23, 2021

Review comment responded on Feb 23, 2021

Thank you for the review. We are dismayed to see that you had an unsatisfactory experience with us recently. We hope to have the opportunity of welcoming you back, providing you with better service and a much more comfortable stay.

2
Family Friends

A/c constantly on and rattling all night ... do not stay here super old broken hotel

By , from San Jose on Oct 11, 2020

Review comment responded on Oct 11, 2020

Hello Kabnne, please accept our apologies for not meeting your expectations during this stay. If you are open to discussing further details regarding your experience, I would love to have the opportunity to hear from you, as we do not have your contact information. Thank you and warmest regards.

4
Everyone

By on Oct 6, 2020

Review comment responded on Oct 19, 2020

Thank you for providing us with a rating. We appreciate any additional feedback that you can provide. Please reply or contact our Front Office Manager at your earliest convenience.

2
Family Friends

There was some sort noise started at 4am worst night sleep ever

By , from San Jose on Oct 2, 2020

Review comment responded on Oct 2, 2020

Hello Kara, Thank you for the feedback regarding your stay with us. It's very unfortunate that you experienced a noise issue during the early morning of your stay. Please note that this occurrence is very uncharacteristic of a typical stay at our property. We'd love to have you back with us, so that we can better showcase what our hotel has to offer in the way of customer service and comfort. Please feel free to reach out to our Director of Sales to discuss this further. We look forward to hearing from you!

2
Friends Family

Check in was fine. The room was clean, the decor was pleasing. I requested extra glasses that never came. Had to go on a hunt to find the restrooms in the morning which ended up being in the lower level - no big deal, but once I got there they were locked, so had to go back up to have someone come down and unlock them. Not terrible, but very inconvenient when you have to use the facilities. Valet is not clearly marked and easy to miss. Staff had no clue that there was a concert at the arena that evening and were woefully understaffed. Bar/restaurant staff were slow, incompetent and rude (what bartender makes 5 drinks by prepping/pouring them one at a time instead of getting out 5, filling with ice as needed, etc...??!!). Staff refused to even look our way during our mediocre meal. Asked for tartar sauce, got chocolate then told they didn't have tartar (they did in September the last time we stayed here). Had our drink comped (thank you) but the service was so bad, and the food WAY overpriced for the quality, that we were extremely disappointed. Decided it is not nearly convenient enough to stay here again in the future.

By on Mar 2, 2020

Review comment responded on Sep 9, 2020

Thank you for sharing feedback with us. Please accept our apologies for any inconvenience you experienced during your stay earlier this year. We've reopened our hotel recently, and would love to have you back. You'll then have the opportunity to observe our new safety standards, as well as an enhanced approach to customer service. Please reach out to us at your earliest convenience.

Hotel De Anza, a Destination by Hyatt Hotel

233 W Santa Clara St, San Jose, CA 95113
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